Bug 109714
| Summary: | USB printer HP 845c does not print at all | ||
|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Laszlo Bathory <mortella> |
| Component: | ghostscript | Assignee: | Tim Waugh <twaugh> |
| Status: | CLOSED RAWHIDE | QA Contact: | |
| Severity: | medium | Docs Contact: | |
| Priority: | medium | ||
| Version: | 1 | ||
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | i386 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | 7.07-12 | Doc Type: | Bug Fix |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2003-11-11 13:37:55 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
Here are the important lines from the log (thanks!): hpijs: context.cpp:427: apdk::DRIVER_ERROR apdk::PrintContext::SelectPrintMode (apdk::QUALITY_MODE, apdk::MEDIATYPE, apdk::COLORMODE, int): Assertion `0' failed. D [10/Nov/2003:19:58:23 +0100] [Job 8] **** Unable to open the initial device, quitting. This seems to be fixed in hpijs-1.5, which will appear in rawhide (fedora/development) soon. |
Description of problem: USB printer is up, cups is running, every print command yields, only "Media tray empty" message appears eg. in cups web interface. (this is not the problem itself) Version-Release number of selected component (if applicable): How reproducible: install hp845c with cups or printconf.gui, try to print test page or anything Steps to Reproduce: 1. install printer 2. try to print test page or lpr test.txt etc 3. Actual results: nothing happens Expected results: print the page Additional info: It happens with FC's kernel and with the official 2.4.22 as well. D [10/Nov/2003:19:58:21 +0100] StartJob(8, 0x80a31a0) D [10/Nov/2003:19:58:21 +0100] StartJob() id = 8, file = 0/1 D [10/Nov/2003:19:58:21 +0100] job-sheets=none,none D [10/Nov/2003:19:58:21 +0100] banner_page = 0 D [10/Nov/2003:19:58:21 +0100] StartJob: argv = "HPDeskjet","8","","Test Page","1","","/var/spool/cups/d00008-001" D [10/Nov/2003:19:58:21 +0100] StartJob: envp[0] ="PATH=/usr/lib/cups/filter:/bin:/usr/bin" D [10/Nov/2003:19:58:21 +0100] StartJob: envp[1]="SOFTWARE=CUPS/1.1" D [10/Nov/2003:19:58:21 +0100] StartJob: envp[2]="USER=root" D [10/Nov/2003:19:58:21 +0100] StartJob: envp[3]="CHARSET=iso-8859-1" D [10/Nov/2003:19:58:21 +0100] StartJob: envp[4]="LANG=c-" D [10/Nov/2003:19:58:21 +0100] StartJob: envp[5]="" D [10/Nov/2003:19:58:21 +0100] StartJob: envp[6] ="PPD=/etc/cups/ppd/HPDeskjet.ppd" D [10/Nov/2003:19:58:21 +0100] StartJob: envp[7] ="CUPS_SERVERROOT=/etc/cups" D [10/Nov/2003:19:58:21 +0100] StartJob: envp[8]="RIP_MAX_CACHE=8m" D [10/Nov/2003:19:58:21 +0100] StartJob: envp[9] ="TMPDIR=/var/spool/cups/tmp" D [10/Nov/2003:19:58:21 +0100] StartJob: envp[10] ="CONTENT_TYPE=application/postscript" D [10/Nov/2003:19:58:21 +0100] StartJob: envp[11] ="DEVICE_URI=usb:/dev/usb/lp0" D [10/Nov/2003:19:58:21 +0100] StartJob: envp[12]="PRINTER=HPDeskjet" D [10/Nov/2003:19:58:21 +0100] StartJob: envp[13] ="CUPS_DATADIR=/usr/share/cups" D [10/Nov/2003:19:58:21 +0100] StartJob: envp[14] ="CUPS_FONTPATH=/usr/share/cups/fonts" D [10/Nov/2003:19:58:21 +0100] StartJob: statusfds = [ 11 12 ] D [10/Nov/2003:19:58:21 +0100] StartJob: filterfds[1] = [ 13 -1 ] D [10/Nov/2003:19:58:21 +0100] StartJob: filter = "/usr/lib/cups/filter/pstops" D [10/Nov/2003:19:58:21 +0100] StartJob: filterfds[0] = [ 14 15 ] D [10/Nov/2003:19:58:21 +0100] start_process ("/usr/lib/cups/filter/pstops", 0xbfff0210, 0xbffef580, 13, 15, 12) I [10/Nov/2003:19:58:21 +0100] Started filter /usr/lib/cups/filter/pstops (PID 7527) for job 8. D [10/Nov/2003:19:58:21 +0100] StartJob: filter = "/usr/lib/cups/filter/foomatic-rip" D [10/Nov/2003:19:58:21 +0100] StartJob: filterfds[1] = [ 13 16 ] D [10/Nov/2003:19:58:21 +0100] start_process ("/usr/lib/cups/filter/foomatic-rip", 0xbfff0210, 0xbffef580, 14, 16, 12) I [10/Nov/2003:19:58:21 +0100] Started filter /usr/lib/cups/filter/foomatic-rip (PID 7528) for job 8. D [10/Nov/2003:19:58:21 +0100] StartJob: backend = "/usr/lib/cups/backend/usb" D [10/Nov/2003:19:58:21 +0100] StartJob: filterfds[0] = [ -1 14 ] D [10/Nov/2003:19:58:21 +0100] start_process ("/usr/lib/cups/backend/usb", 0xbfff0210, 0xbffef580, 13, 14, 12) I [10/Nov/2003:19:58:21 +0100] Started backend /usr/lib/cups/backend/usb (PID 7529) for job 8. D [10/Nov/2003:19:58:21 +0100] ProcessIPPRequest: 8 status_code=0 D [10/Nov/2003:19:58:21 +0100] AcceptClient() 12 from localhost:631. D [10/Nov/2003:19:58:21 +0100] ReadClient() 12 POST / HTTP/1.1 D [10/Nov/2003:19:58:21 +0100] ProcessIPPRequest: 12 status_code=1 D [10/Nov/2003:19:58:21 +0100] [Job 8] perl: warning: Setting locale failed. D [10/Nov/2003:19:58:21 +0100] [Job 8] perl: warning: Please check that your locale settings: D [10/Nov/2003:19:58:21 +0100] [Job 8] LANGUAGE = (unset), D [10/Nov/2003:19:58:21 +0100] [Job 8] LC_ALL = (unset), D [10/Nov/2003:19:58:21 +0100] [Job 8] LANG = "c-" D [10/Nov/2003:19:58:21 +0100] [Job 8] are supported and installed on your system. D [10/Nov/2003:19:58:21 +0100] [Job 8] perl: warning: Falling back to the standard locale ("C"). D [10/Nov/2003:19:58:21 +0100] CloseClient() 8 D [10/Nov/2003:19:58:21 +0100] [Job 8] LPGETSTATUS returned a port status of 18... W [10/Nov/2003:19:58:21 +0100] [Job 8] Media tray empty! D [10/Nov/2003:19:58:21 +0100] [Job 8] Page = 595x842; 10,36 to 585,833 D [10/Nov/2003:19:58:21 +0100] [Job 8] slowcollate=0, slowduplex=0, sloworder=0 D [10/Nov/2003:19:58:21 +0100] [Job 8] 0 %%BoundingBox: 0 0 612 792 D [10/Nov/2003:19:58:21 +0100] [Job 8] 0 %%Pages: 1 D [10/Nov/2003:19:58:21 +0100] [Job 8] 0 %%LanguageLevel: 1 D [10/Nov/2003:19:58:21 +0100] [Job 8] 0 %%DocumentData: Clean7Bit D [10/Nov/2003:19:58:21 +0100] [Job 8] 0 %%DocumentSuppliedResources: procset testprint/1.0 D [10/Nov/2003:19:58:21 +0100] [Job 8] 0 %%DocumentNeededResources: font Helvetica Helvetica-Bold Times-Roman D [10/Nov/2003:19:58:21 +0100] [Job 8] 0 %%Creator: Michael Sweet, Easy Software Products D [10/Nov/2003:19:58:21 +0100] [Job 8] 0 %%CreationDate: May 11, 1999 D [10/Nov/2003:19:58:21 +0100] [Job 8] 0 %%Title: Test Page D [10/Nov/2003:19:58:21 +0100] [Job 8] 0 %%EndComments D [10/Nov/2003:19:58:21 +0100] [Job 8] 0 %%BeginProlog D [10/Nov/2003:19:58:21 +0100] [Job 8] 0 %%BeginResource procset testprint 1.1 0 D [10/Nov/2003:19:58:21 +0100] [Job 8] 0 %%EndResource D [10/Nov/2003:19:58:21 +0100] [Job 8] 0 %%EndProlog D [10/Nov/2003:19:58:21 +0100] [Job 8] 0 %%Page: 1 1 D [10/Nov/2003:19:58:21 +0100] [Job 8] 0 %%Page: 1 1 D [10/Nov/2003:19:58:21 +0100] [Job 8] pw = 575.6, pl = 797.0 D [10/Nov/2003:19:58:21 +0100] [Job 8] PageLeft = 9.7, PageRight = 585.3 D [10/Nov/2003:19:58:21 +0100] [Job 8] PageTop = 833.0, PageBottom = 36.0 D [10/Nov/2003:19:58:21 +0100] [Job 8] PageWidth = 595.0, PageLength = 842.0 D [10/Nov/2003:19:58:22 +0100] [Job 8] foomatic-rip version $Revision: 3.30 $ running... D [10/Nov/2003:19:58:22 +0100] [Job 8] Parsing PPD file ... D [10/Nov/2003:19:58:22 +0100] [Job 8] Added option ColorSpace D [10/Nov/2003:19:58:22 +0100] [Job 8] Added option Resolution D [10/Nov/2003:19:58:22 +0100] [Job 8] Added option PageSize D [10/Nov/2003:19:58:22 +0100] [Job 8] Added option PageRegion D [10/Nov/2003:19:58:22 +0100] [Job 8] Added option Model D [10/Nov/2003:19:58:22 +0100] [Job 8] Added option PrintoutMode D [10/Nov/2003:19:58:22 +0100] [Job 8] Added option ImageableArea D [10/Nov/2003:19:58:22 +0100] [Job 8] Added option PaperDimension D [10/Nov/2003:19:58:22 +0100] [Job 8] Added option Quality D [10/Nov/2003:19:58:22 +0100] [Job 8] Added option Font D [10/Nov/2003:19:58:22 +0100] [Job 8] D [10/Nov/2003:19:58:22 +0100] [Job 8] Parameter Summary D [10/Nov/2003:19:58:22 +0100] [Job 8] ----------------- D [10/Nov/2003:19:58:22 +0100] [Job 8] D [10/Nov/2003:19:58:22 +0100] [Job 8] Spooler: cups D [10/Nov/2003:19:58:22 +0100] [Job 8] Printer: HPDeskjet D [10/Nov/2003:19:58:22 +0100] [Job 8] PPD file: /etc/cups/ppd/HPDeskjet.ppd D [10/Nov/2003:19:58:22 +0100] [Job 8] Printer model: HP DeskJet 845C, Foomatic + hpijs (recommended) D [10/Nov/2003:19:58:22 +0100] [Job 8] Job title: Test Page D [10/Nov/2003:19:58:22 +0100] [Job 8] File(s) to be printed: D [10/Nov/2003:19:58:22 +0100] [Job 8] <STDIN> D [10/Nov/2003:19:58:22 +0100] [Job 8] D [10/Nov/2003:19:58:22 +0100] [Job 8] D [10/Nov/2003:19:58:22 +0100] [Job 8] ================================================ D [10/Nov/2003:19:58:22 +0100] [Job 8] D [10/Nov/2003:19:58:22 +0100] [Job 8] File: <STDIN> D [10/Nov/2003:19:58:22 +0100] [Job 8] D [10/Nov/2003:19:58:22 +0100] [Job 8] ================================================ D [10/Nov/2003:19:58:22 +0100] [Job 8] D [10/Nov/2003:19:58:22 +0100] [Job 8] Reading PostScript input ... D [10/Nov/2003:19:58:22 +0100] [Job 8] --> This document is DSC- conforming! D [10/Nov/2003:19:58:22 +0100] [Job 8] D [10/Nov/2003:19:58:22 +0100] [Job 8] ----------- D [10/Nov/2003:19:58:22 +0100] [Job 8] Found: %%BeginProlog D [10/Nov/2003:19:58:22 +0100] [Job 8] 0 %%EOF D [10/Nov/2003:19:58:22 +0100] [Job 8] Saw EOF! D [10/Nov/2003:19:58:22 +0100] [Job 8] Found: %%EndProlog D [10/Nov/2003:19:58:22 +0100] [Job 8] D [10/Nov/2003:19:58:22 +0100] [Job 8] ----------- D [10/Nov/2003:19:58:22 +0100] [Job 8] Found: %%BeginSetup D [10/Nov/2003:19:58:22 +0100] [Job 8] Inserting PostScript code for CUPS' page accounting D [10/Nov/2003:19:58:22 +0100] [Job 8] Found: %%BeginFeature: *PrintoutMode Normal D [10/Nov/2003:19:58:22 +0100] [Job 8] Option: PrintoutMode=Normal -- > Setting option D [10/Nov/2003:19:58:22 +0100] [Job 8] Found: %% FoomaticRIPOptionSetting: PrintoutMode=Normal D [10/Nov/2003:19:58:22 +0100] [Job 8] Option: PrintoutMode=Normal -- > Setting option D [10/Nov/2003:19:58:22 +0100] [Job 8] Found: %%BeginFeature: *Quality FromPrintoutMode D [10/Nov/2003:19:58:22 +0100] [Job 8] Option: Quality=FromPrintoutMode --> Setting option D [10/Nov/2003:19:58:22 +0100] [Job 8] Found: %% FoomaticRIPOptionSetting: Quality=@PrintoutMode D [10/Nov/2003:19:58:22 +0100] [Job 8] Option: Quality=FromPrintoutMode --> Setting option D [10/Nov/2003:19:58:22 +0100] [Job 8] Found: %%BeginFeature: *PageSize A4 D [10/Nov/2003:19:58:22 +0100] [Job 8] Option: PageSize=A4 --> Setting option D [10/Nov/2003:19:58:22 +0100] [Job 8] Found: %% FoomaticRIPOptionSetting: PageSize=A4 D [10/Nov/2003:19:58:22 +0100] [Job 8] Option: PageSize=A4 --> Setting option D [10/Nov/2003:19:58:22 +0100] [Job 8] Found: %%EndSetup D [10/Nov/2003:19:58:22 +0100] [Job 8] D [10/Nov/2003:19:58:22 +0100] [Job 8] ----------- D [10/Nov/2003:19:58:22 +0100] [Job 8] New page: 1 1 D [10/Nov/2003:19:58:22 +0100] [Job 8] Inserting option code into "PageSetup" section. D [10/Nov/2003:19:58:22 +0100] [Job 8] No page header or page header not DSC-conforming D [10/Nov/2003:19:58:22 +0100] [Job 8] Stopping search for page header options D [10/Nov/2003:19:58:22 +0100] [Job 8] Found: D [10/Nov/2003:19:58:22 +0100] [Job 8] pageHeight sub % Move down... D [10/Nov/2003:19:58:22 +0100] [Job 8] --> Output goes directly to the renderer now. D [10/Nov/2003:19:58:22 +0100] [Job 8] D [10/Nov/2003:19:58:22 +0100] [Job 8] D [10/Nov/2003:19:58:22 +0100] [Job 8] Starting renderer D [10/Nov/2003:19:58:22 +0100] [Job 8] renderer PID pid4=7531 D [10/Nov/2003:19:58:22 +0100] [Job 8] renderer command: gs -q - dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs - sIjsServer=hpijs -sDeviceManufacturer="HEWLETT-PACKARD" - sDeviceModel="DESKJET 845" -dDEVICEWIDTHPOINTS=595 - dDEVICEHEIGHTPOINTS=842 -r300 - sIjsParams=Quality:Quality=0,Quality:ColorMode=2,Quality:MediaType=0,Q uality:PenSet=1 -dIjsUseOutputFD -sOutputFile=- - D [10/Nov/2003:19:58:22 +0100] [Job 8] JCL: <job data> D [10/Nov/2003:19:58:22 +0100] [Job 8] D [10/Nov/2003:19:58:22 +0100] [Job 8] perl: warning: Setting locale failed. D [10/Nov/2003:19:58:22 +0100] [Job 8] perl: warning: Please check that your locale settings: D [10/Nov/2003:19:58:22 +0100] [Job 8] LANGUAGE = (unset), D [10/Nov/2003:19:58:22 +0100] [Job 8] LC_ALL = (unset), D [10/Nov/2003:19:58:22 +0100] [Job 8] LANG = "c-" D [10/Nov/2003:19:58:22 +0100] [Job 8] are supported and installed on your system. D [10/Nov/2003:19:58:22 +0100] [Job 8] perl: warning: Falling back to the standard locale ("C"). D [10/Nov/2003:19:58:22 +0100] [Job 8] foomatic-gswrapper: gs '- dBATCH' '-dPARANOIDSAFER' '-dQUIET' '-dNOPAUSE' '-sDEVICE=ijs' '- sIjsServer=hpijs' '-sDeviceManufacturer=HEWLETT-PACKARD' '- sDeviceModel=DESKJET 845' '-dDEVICEWIDTHPOINTS=595' '- dDEVICEHEIGHTPOINTS=842' '-r300' '- sIjsParams=Quality:Quality=0,Quality:ColorMode=2,Quality:MediaType=0,Q uality:PenSet=1' '-dIjsUseOutputFD' '-sOutputFile=| cat >&3' '/dev/fd/0' 3>&1 1>&2 D [10/Nov/2003:19:58:23 +0100] [Job 8] hpijs: context.cpp:427: apdk::DRIVER_ERROR apdk::PrintContext::SelectPrintMode (apdk::QUALITY_MODE, apdk::MEDIATYPE, apdk::COLORMODE, int): Assertion `0' failed. D [10/Nov/2003:19:58:23 +0100] [Job 8] **** Unable to open the initial device, quitting. D [10/Nov/2003:19:58:23 +0100] [Job 8] renderer return value: 1 D [10/Nov/2003:19:58:23 +0100] [Job 8] renderer received signal: 1 D [10/Nov/2003:19:58:23 +0100] [Job 8] Process dieing with "Possible error on renderer command line or PostScript error. Check options.", exit stat: 3 D [10/Nov/2003:19:58:23 +0100] [Job 8] Possible error on renderer command line or PostScript error. Check options. D [10/Nov/2003:19:58:23 +0100] [Job 8] Flushing FIFO. D [10/Nov/2003:19:58:23 +0100] [Job 8] D [10/Nov/2003:19:58:23 +0100] [Job 8] Closing renderer D [10/Nov/2003:19:58:23 +0100] [Job 8] tail process done writing data to STDOUT D [10/Nov/2003:19:58:23 +0100] [Job 8] KID4 finished D [10/Nov/2003:19:58:23 +0100] [Job 8] KID3 exited with status 3 D [10/Nov/2003:19:58:23 +0100] [Job 8] Renderer exit stat: 3 E [10/Nov/2003:19:58:23 +0100] PID 7528 stopped with status 3! D [10/Nov/2003:19:58:23 +0100] [Job 8] Renderer process finished D [10/Nov/2003:19:58:23 +0100] [Job 8] Process dieing with "Error closing renderer", exit stat: 3 D [10/Nov/2003:19:58:23 +0100] [Job 8] Error closing renderer D [10/Nov/2003:19:58:23 +0100] UpdateJob: job 8, file 0 is complete. D [10/Nov/2003:19:58:23 +0100] CancelJob: id = 8 D [10/Nov/2003:19:58:23 +0100] StopJob: id = 8, force = 0 D [10/Nov/2003:19:58:23 +0100] StopJob: printer state is 3