Bug 1104246
| Summary: | quite frequent "Network error, unable to connect to server." when attaching pool | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 6 | Reporter: | Jan Hutař <jhutar> |
| Component: | subscription-manager | Assignee: | candlepin-bugs |
| Status: | CLOSED NOTABUG | QA Contact: | John Sefler <jsefler> |
| Severity: | unspecified | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 6.5 | CC: | bkearney, lpramuk, smunilla, wpoteat |
| Target Milestone: | rc | ||
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2014-07-25 19:21:10 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Bug Depends On: | |||
| Bug Blocks: | 1014343 | ||
The client is reacting to network/server issues correctly. It should notify and alow the admin to remedy. Automatic retries are not likely to help all that often. |
Description of problem: I see "Network error, unable to connect to server." when attaching pool quite frequently. Version-Release number of selected component (if applicable): python-rhsm-1.9.6-1.el6.x86_64 subscription-manager-1.9.11-1.el6.x86_64 How reproducible: Hard to reproduce Steps to Reproduce: 1. # set -x; while true; do date; subscription-manager register --force --username <user> --password <pass> && subscription-manager attach --pool <poolID> && subscription-manager unregister || break; done Actual results: When I have tried, I got it for ~3rd loop: + true + date Tue Jun 3 17:00:26 CEST 2014 + subscription-manager register --force --username <user> --password <pass> The system has been registered with ID: <sysID> + subscription-manager attach --pool <poolID> Successfully attached a subscription for: Red Hat Employee Subscription Network error, unable to connect to server. Please see /var/log/rhsm/rhsm.log for more information. + break Traceback is: 2014-06-03 17:01:25,670 [DEBUG] @connection.py:441 - Making request: GET /subscription/consumers/<sysID>/certificates/serials 2014-06-03 17:02:26,598 [ERROR] @certlib.py:236 - Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/certlib.py", line 234, in perform expected = self._get_expected_serials(report) File "/usr/share/rhsm/subscription_manager/certlib.py", line 315, in _get_expected_serials exp = self.get_certificate_serials_list() File "/usr/share/rhsm/subscription_manager/certlib.py", line 308, in get_certificate_serials_list reply = self.uep.getCertificateSerials(self._get_consumer_id()) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 877, in getCertificateSerials return self.conn.request_get(method) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 541, in request_get return self._request("GET", method) File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 455, in _request response = conn.getresponse() File "/usr/lib64/python2.6/httplib.py", line 990, in getresponse response.begin() File "/usr/lib64/python2.6/httplib.py", line 391, in begin version, status, reason = self._read_status() File "/usr/lib64/python2.6/httplib.py", line 349, in _read_status line = self.fp.readline() File "/usr/lib64/python2.6/socket.py", line 433, in readline data = recv(1) File "/usr/lib64/python2.6/site-packages/M2Crypto/SSL/Connection.py", line 228, in read return self._read_bio(size) File "/usr/lib64/python2.6/site-packages/M2Crypto/SSL/Connection.py", line 213, in _read_bio return m2.ssl_read(self.ssl, size, self._timeout) SSLTimeoutError 2014-06-03 17:02:26,603 [ERROR] @certlib.py:237 - Cannot modify subscriptions while disconnected 2014-06-03 17:02:26,604 [ERROR] @managercli.py:151 - Unable to attach: 2014-06-03 17:02:26,605 [ERROR] @managercli.py:152 - Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/managercli.py", line 1456, in _do_command result = self.certlib.update() File "/usr/share/rhsm/subscription_manager/certlib.py", line 68, in update return self._do_update() File "/usr/share/rhsm/subscription_manager/certlib.py", line 91, in _do_update return action.perform(lock=self.lock) File "/usr/share/rhsm/subscription_manager/certlib.py", line 238, in perform raise Disconnected() Disconnected Expected results: No error should happen. Additional info: Please let me know if this is more problem of hosted services than client tools. Anyway if it is this frequent, maybe the client tool could use some retry mechanism?