Bug 1108599

Summary:	OVIRT35 - [RFE] [spice-html5] spice-html5 js client is dumb: no error about network connection issue
Product:	[Retired] oVirt	Reporter:	Itamar Heim <iheim>
Component:	ovirt-engine-webadmin	Assignee:	Frantisek Kobzik <fkobzik>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Pavel Stehlik <pstehlik>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	3.5	CC:	bugs, ecohen, fkobzik, gklein, iheim, jbelka, lpeer, mavital, mgoldboi, michal.skrivanek, ofrenkel, oourfali, rbalakri, Rhev-m-bugs, rxc05271, sherold, tjelinek, wilbur.k.smith, yeylon
Target Milestone:	---	Keywords:	FutureFeature
Target Release:	3.5.0
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:	virt
Fixed In Version:		Doc Type:	Enhancement
Doc Text:		Story Points:	---
Clone Of:	1038632	Environment:
Last Closed:	2014-11-06 15:56:36 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	Virt	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1038632

Comment 1 Wilbur Smith 2014-06-22 21:57:42 UTC

Any information about what kinds of errors this RFE will report about? I dont see any info in the oVirt Wiki about it yet.

It would be useful to see details about what the connection error is. For example:

Error: Unable to create SSL Connection. Check browser for SSL cert import...

Error: Unable to start HTML5 Spice client...check supported browser....

Error: Unable to connect. Squid proxy not present on oVirt/RHEV envine


I'm currently troubleshooting why the HTML client wont launch on Windows/Chrome or Mac/Firefox and the "gray screen" isn't very useful. 

-Wilbur

Comment 2 Fumihide Tani 2014-09-14 14:54:53 UTC

me too. i had faced this problem from ovirt 3.5 RC1.

and i found that it is a permission issue of ovirt-websoket-proxy execution. 

by default, ovirt-websoket-proxy is executed as a service by "ovirt" account.

i modified the execution account from "ovirt" to "root" by editing /etc/init.d/ovirt-websoket-proxy. 

then HTML5 and noVNC screen is running well.

Comment 3 Jiri Belka 2014-09-25 14:35:45 UTC

sorry but this is not really enough as error msg:

>> WebSockets.onerror[object Event]

[object Event]

same as https://bugzilla.redhat.com/show_bug.cgi?id=1038632#c12

Comment 4 Sandro Bonazzola 2014-10-17 12:14:31 UTC

Moving pending bugs not fixed in 3.5.0 to 3.5.1.

Comment 5 Michal Skrivanek 2014-11-06 15:56:36 UTC

see the followup bug mentioned in the child RHEV bug