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Bug 1113694

Summary:	[redhat-support-plugin-rhev] Not able to reduce the log level of the plugin
Product:	Red Hat Enterprise Virtualization Manager	Reporter:	Javier Coscia <jcoscia>
Component:	redhat-support-plugin-rhev	Assignee:	Spenser Shumaker <sshumake>
Status:	CLOSED ERRATA	QA Contact:	Jiri Belka <jbelka>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	3.3.0	CC:	iheim, jentrena, mtessun, rbalakri, scohen, sshumake, trichard, yeylon
Target Milestone:	---
Target Release:	3.5.0
Hardware:	All
OS:	Linux
Whiteboard:	subeng
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:	Previously, the log level for the plugin could not be configured. This caused extremely verbose output to be logged. Now, the log level can be configured in "/etc/ovirt-engine/redhatsupportplugin-config/logging.properties".	Story Points:	---
Clone Of:		Environment:
Last Closed:	2015-02-11 18:13:58 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1142923, 1156165

Description Javier Coscia 2014-06-26 16:39:41 UTC

Description of problem:

Ability to reduce the log level of the redhat-support-plugin-rhev in RHEV-M

Version-Release number of selected component (if applicable):

rhevm-setup-plugins-3.3.1-1.el6ev.noarch

How reproducible:
100%

Steps to Reproduce:
1. Install/enable the rhev support plugin in RHEV 3.3
2. 
3.

Actual results:

In a few hours the file has rotated several times

Expected results:

One should be able to change the log level of the plugin either by changing configuration in /etc/ovirt-engine/redhatsupportplugin.conf and/or through the RHEV-M GUI

Additional info:

Comment 2 Spenser Shumaker 2014-06-30 20:00:58 UTC

An immediate solution is to modify the logging.properties file located in the redhat-support-plugin-rhev-war.war

-"vim /usr/share/ovirt-engine/redhat-support-plugin-rhev-ear-3.4.0.ear/redhat-support-plugin-rhev-war.war"
-Move cursor to "WEB-INF/logging.properties" and press enter
-Change desired logging level.
-save and quit
-Restart ovirt-engine

I am working on a fix that moves the logging config file outside of the war package so it is more easily configurable.

Comment 5 Jiri Belka 2014-09-19 09:49:31 UTC

hm, why do i see DEBUG level if 'logging.properties' defines INFO? it seems inaccurate for me.

# rpm -qa redhat-support\*
redhat-support-plugin-rhev-3.5.0-0.el6ev.noarch

# grep DEBUG /var/log/ovirt-engine/redhat-support-plugin-rhev.log | tail
DEBUG Fri Sep 19 11:01:53.542 CEST 2014 [duler_Worker-60] [SimpleThreadPool         ] WorkerThread is shut down.
DEBUG Fri Sep 19 11:01:53.543 CEST 2014 [duler_Worker-92] [SimpleThreadPool         ] WorkerThread is shut down.
DEBUG Fri Sep 19 11:01:53.543 CEST 2014 [duler_Worker-56] [SimpleThreadPool         ] WorkerThread is shut down.
DEBUG Fri Sep 19 11:01:53.544 CEST 2014 [duler_Worker-47] [SimpleThreadPool         ] WorkerThread is shut down.
DEBUG Fri Sep 19 11:01:53.544 CEST 2014 [duler_Worker-15] [SimpleThreadPool         ] WorkerThread is shut down.
DEBUG Fri Sep 19 11:01:53.545 CEST 2014 [duler_Worker-76] [SimpleThreadPool         ] WorkerThread is shut down.
DEBUG Fri Sep 19 11:01:53.545 CEST 2014 [eduler_Worker-8] [SimpleThreadPool         ] WorkerThread is shut down.
DEBUG Fri Sep 19 11:01:53.545 CEST 2014 [uler_Worker-100] [SimpleThreadPool         ] WorkerThread is shut down.
DEBUG Fri Sep 19 11:01:53.627 CEST 2014 [vice thread 1-1] [repository               ] ContentRepository stopped
DEBUG Fri Sep 19 11:01:53.628 CEST 2014 [read Pool -- 92] [server                   ] DeploymentMountProvider stopped

# cat /etc/ovirt-engine/redhatsupportplugin-config/logging.properties
# Root logger option
log4j.rootCategory=INFO, redhat_access_plugin

! LOG TO A FILE
log4j.appender.redhat_access_plugin=org.apache.log4j.RollingFileAppender
log4j.appender.redhat_access_plugin.layout=org.apache.log4j.PatternLayout
log4j.appender.redhat_access_plugin.layout.ConversionPattern=%-5p %d{EEE MMM dd HH:mm:ss.SSS zzz yyyy} [%-15.15t] [%-25.25c{1}] %m%n

! Specify the file name
log4j.appender.redhat_access_plugin.File=/var/log/ovirt-engine/redhat-support-plugin-rhev.log

! Control the maximum log file size
log4j.appender.redhat_access_plugin.MaxFileSize=3000KB
log4j.appender.redhat_access_plugin.MaxBackupIndex=3

Comment 6 Spenser Shumaker 2014-09-19 12:23:27 UTC

I am unable to reproduce these results.  And this is working as designed.  Could the DEBUG messages be from before upgrading to the latest version of the plugin?

Comment 7 Jiri Belka 2014-09-22 11:50:02 UTC

ok, probably above issues were from before update as i can't see DEBUG lines anymore.

redhat-support-plugin-rhev-3.5.0-0.el6ev.noarch

Comment 8 Spenser Shumaker 2014-11-14 20:18:43 UTC

Cause: The log level for the plugin was default set to DEBUG.
Consequence: This caused a lot of unnecessary logging to the log file.
Fix: Set default log level to INFO.
Result: The plugin no longer logs unnecessary lines.

Comment 9 Eyal Edri 2014-12-16 10:23:57 UTC

Spenser,
please mark the require_doc_text flag as '-' if any of these bugs needs doc for errata or ? if you need to document it and request assistance from doc team?
this is needed asap for the last rc build due this week.

Comment 11 errata-xmlrpc 2015-02-11 18:13:58 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHBA-2015-0211.html