Bug 1115463

Summary: LibreOffice 4.2.5.2 420(Build:2) crashes on compare document
Product: [Fedora] Fedora Reporter: Michal Karm Babacek <mbabacek>
Component: libreofficeAssignee: Michael Stahl <mstahl>
Status: CLOSED CURRENTRELEASE QA Contact: Michal Karm Babacek <mbabacek>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 20CC: caolanm, dtardon, erack, ltinkl, mbabacek, mstahl, sbergman
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Target Release: ---   
Hardware: x86_64   
OS: Linux   
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Fixed In Version: Doc Type: Bug Fix
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Clone Of: Environment:
Last Closed: 2014-10-06 09:40:54 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Flags
BZ_1115463-reproducer.zip none

Description Michal Karm Babacek 2014-07-02 12:13:41 UTC 
Description of problem:
 LibreOffice crashes on Edit->Compare document->, as soon as the document it should compare to is selected.

Version-Release number of selected component (if applicable):
 LibreOffice 4.2.5.2 420(Build:2)
 Java OpenJDK 1.7.0_60

How reproducible:
 Always.

Steps to Reproduce:
1. Open document EAP-Administration_and_Configuration_Guide-6.3-en-US-6.3.0-25.odt
2. Edit -> Compare Document -> Open EAP-Administration_and_Configuration_Guide-6.3-en-US-6.3.0-28.odt
3. See the crash

See log.log with strace attached and both documents attached as reproducers.
Comment 1 Michal Karm Babacek 2014-07-02 12:18:03 UTC 
Created attachment 914156 [details]
BZ_1115463-reproducer.zip
Comment 2 Caolan McNamara 2014-07-03 09:42:08 UTC 
hmm, works fine for me. Both after waiting until the 25.odt finished layout before comparing, and trying while it was still layouting and as soon as the menu were active.

If abrt captured this crash can you let it submit the backtrace ? (i.e. under gnome drag your mouse to the bottom of the screen to activate the notification area and see if there is a notification there about it)
Comment 3 Caolan McNamara 2014-07-03 13:54:11 UTC 
valgrind shows nothing for me (multiple hours to run with such a large pair of docs), so perhaps its related to http links of the images seeing as I did that outside the vpn

caolanm->mstahl: You able to reproduce anything here ?
Comment 4 Michael Stahl 2014-08-07 11:02:10 UTC 
oops, didn't see this one...

tried to reproduce this variously but can't get it to crash.

only thing i'm seeing is some valgrind warning when the
document after the comparison is auto-saved, but that doesn't
happen "immediately".

Michal, does this still happen with current F20 packages?

if yes, can you please "debuginfo-install libreoffice" and
run "soffice --backtrace", make it crash, then after some minutes
a "gdbtrace.log" should be created, please attach that.
Comment 5 Michal Karm Babacek 2014-08-07 11:09:43 UTC 
Thank you very much for looking into it. I'll try to reproduce it again with the latest update.
Comment 6 Michal Karm Babacek 2014-10-06 09:40:54 UTC 
With this version of LibreOffice:
  LibreOffice 4.2.6.3 420(Build:3)
I'm no longer able to reproduce the issue.

Dear Michael, Caolan, thank you guys for looking into it.
I'll provide --backtrace details next time I hit any issue wit LibreOffice.