Bug 1121839

Summary: Can't save more translations - Save FAILED
Product: [Retired] Zanata Reporter: Marcelo Barbosa "firemanxbr" <marcelo.barbosa>
Component: Component-UIAssignee: Damian Jansen <djansen>
Status: CLOSED UPSTREAM QA Contact: Zanata-QA Mailling List <zanata-qa>
Severity: high Docs Contact:
Priority: high    
Version: 3.4CC: damason, yshao, zanata-bugs
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OS: Linux   
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Fixed In Version: Doc Type: Bug Fix
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Last Closed: 2015-07-29 03:31:49 UTC Type: Bug
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bug_zanata2 none

Description Marcelo Barbosa "firemanxbr" 2014-07-22 03:59:45 UTC 
Created attachment 919796 [details]
bug_zanata2

Description of problem:
I can't save more translations in same project and same language. Erro:

"Save FAILED: id 2083831, messages: translation failed for textflow 2083831: base versionNum + 0 does not match current versionNum 1"

Version-Release number of selected component (if applicable):
https://translate.zanata.org/
Zanata 3.4.2 (git-server-3.4.2-dirty) 

How reproducible:
Translating in interface, url: [1], selected:

1. Incomplete >
2. Fuzzy
3. Review and save, the error occurs:

"Save FAILED: id 2083831, messages: translation failed for textflow 2083831: base versionNum + 0 does not match current versionNum 1"

[1]: https://translate.zanata.org/zanata/webtrans/translate?project=zanata-server&iteration=master&localeId=pt-BR&locale=en#view:doc;doc:zanata-war/src/main/resources/messages;fuzzy:show

Additional info:

attached screenshot
Comment 1 David Mason 2014-07-23 01:42:35 UTC 
This error happens when the normal conflict resolution mechanism in the editor has not worked. Normally, when another translator saves a translation in the same language for the string you are working on, you are shown a popup asking whether to just keep their translation or keep working on your one.

The likely cause here is a slow or dropped connection to Zanata's event service, so that the editor does not get a message about the other translation being saved.


An easy change is to improve the error message so that it is clear to users what has happened.

If the editor can be made to detect broken connections, this can be avoided by prompting translators to refresh the browser to re-establish the connection, or have the editor attempt to re-establish the connection before save operations.

Ultimately, if a user saves a translation before their editor has heard about a concurrent translation being saved, the user should be prompted to resolve the conflict the same as when the editor hears about a concurrent translation. This may require the editor to fetch the latest translation after it receives this error.
Comment 2 Marcelo Barbosa "firemanxbr" 2014-07-23 16:14:52 UTC 
David,

   I believe that improving this message would be interesting for the user to understand what occurs and prevent identify as a problem, I would rate this as the first step, after this we could think of a way to allow users to the resolution of this conflict.

Thanks,

firemanxbr
Comment 3 David Mason 2014-08-27 02:06:19 UTC 
To reproduce:

1. Open an editor for any document in any project.
2. Enter some text, then save as fuzzy (Ctrl+S).
3. Repeat 2 as fast as possible until an error is shown.
Comment 4 Zanata Migrator 2015-07-29 03:31:49 UTC 
Migrated; check JIRA for bug status: http://zanata.atlassian.net/browse/ZNTA-310