Bug 1123710
| Summary: | [abrt] libreoffice-core: TabBar::ImplShowPage(unsigned short)(): soffice.bin killed by SIGSEGV | ||||||||||||||||||||||||||||||||
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| Product: | [Fedora] Fedora | Reporter: | Carlos Morel-Riquelme <morel.riquelme> | ||||||||||||||||||||||||||||||
| Component: | libreoffice | Assignee: | Stephan Bergmann <sbergman> | ||||||||||||||||||||||||||||||
| Status: | CLOSED ERRATA | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||||||||||||||||||||||||||
| Severity: | unspecified | Docs Contact: | |||||||||||||||||||||||||||||||
| Priority: | unspecified | ||||||||||||||||||||||||||||||||
| Version: | 21 | CC: | caolanm, c.kirbach, dan.dim, dtardon, erack, fedora, icbm_topol, joachim.backes, ltinkl, luya, mail.mnoga, mcepl, mcepl, morel.riquelme, mstahl, neil, p.v.ieperen, sbergman, sgrubb, wilf | ||||||||||||||||||||||||||||||
| Target Milestone: | --- | Keywords: | Reopened | ||||||||||||||||||||||||||||||
| Target Release: | --- | ||||||||||||||||||||||||||||||||
| Hardware: | x86_64 | ||||||||||||||||||||||||||||||||
| OS: | Unspecified | ||||||||||||||||||||||||||||||||
| URL: | https://retrace.fedoraproject.org/faf/reports/bthash/38457b06d148e078eda51812a5012dcae2814dab | ||||||||||||||||||||||||||||||||
| Whiteboard: | abrt_hash:ccafdedd73a193fcf19f55c7cf75a59fb4f9473e | ||||||||||||||||||||||||||||||||
| Fixed In Version: | libreoffice-4.3.6.2-3.fc21 | Doc Type: | Bug Fix | ||||||||||||||||||||||||||||||
| Doc Text: | Story Points: | --- | |||||||||||||||||||||||||||||||
| Clone Of: | Environment: | ||||||||||||||||||||||||||||||||
| Last Closed: | 2015-02-22 06:04:33 UTC | Type: | --- | ||||||||||||||||||||||||||||||
| Regression: | --- | Mount Type: | --- | ||||||||||||||||||||||||||||||
| Documentation: | --- | CRM: | |||||||||||||||||||||||||||||||
| Verified Versions: | Category: | --- | |||||||||||||||||||||||||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||||||||||||||||||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||||||||||||||||||||||||
| Embargoed: | |||||||||||||||||||||||||||||||||
| Attachments: |
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Description
Carlos Morel-Riquelme
2014-07-28 04:39:45 UTC
Created attachment 921662 [details]
File: backtrace
Created attachment 921663 [details]
File: cgroup
Created attachment 921664 [details]
File: core_backtrace
Created attachment 921665 [details]
File: dso_list
Created attachment 921666 [details]
File: environ
Created attachment 921667 [details]
File: exploitable
Created attachment 921668 [details]
File: limits
Created attachment 921669 [details]
File: maps
Created attachment 921670 [details]
File: open_fds
Created attachment 921671 [details]
File: proc_pid_status
Created attachment 921672 [details]
File: var_log_messages
It looks like there is at least one text documenta and one presentation/drawing being restored. But I do not get any crash when I try to simulate that situation. Is it reproducible for you? can't reproduce this I have this problem. After I create new drawning document xyz.odg and save it. When i try open this document Libreoffice drawning crash. I try this: create new .odg file and put one text and one object from gallery and save it. When I try open this file, drawning was crashed. var_log_messages> jan 23 19:48:24 mp1x4vm kernel: soffice.bin[3367]: segfault at 7fff8 ip 00007f05763dec05 sp 00007ffffe728200 error 4 in libsvtlo.so[7f05761de000+40a000] jan 23 19:49:34 mp1x4vm kernel: soffice.bin[3518]: segfault at 7fff8 ip 00007f17dc9d4c05 sp 00007fff3b849bb0 error 4 in libsvtlo.so[7f17dc7d4000+40a000] jan 23 19:50:50 mp1x4vm kernel: soffice.bin[3725]: segfault at 7fff8 ip 00007f45549b2c05 sp 00007fff0cc3e7a0 error 4 in libsvtlo.so[7f45547b2000+40a000] jan 23 19:52:19 mp1x4vm kernel: soffice.bin[3988]: segfault at 7fff8 ip 00007f7b37ab5c05 sp 00007fff0d0aa830 error 4 in libsvtlo.so[7f7b378b5000+40a000] jan 23 19:52:43 mp1x4vm kernel: soffice.bin[4097]: segfault at 7fff8 ip 00007fcb8d86cc05 sp 00007ffff6042130 error 4 in libsvtlo.so[7fcb8d66c000+40a000] jan 23 19:53:44 mp1x4vm kernel: soffice.bin[4301]: segfault at 7fff8 ip 00007fc4976e9c05 sp 00007fff67cd9cf0 error 4 in libsvtlo.so[7fc4974e9000+40a000] jan 23 20:33:38 mp1x4vm kernel: soffice.bin[5350]: segfault at 7fff8 ip 00007f063c26ac05 sp 00007fff8524be90 error 4 in libsvtlo.so[7f063c06a000+40a000] jan 23 20:34:43 mp1x4vm kernel: soffice.bin[5489]: segfault at 7fff8 ip 00007fd9326b6c05 sp 00007fff6e888110 error 4 in libsvtlo.so[7fd9324b6000+40a000] jan 23 20:35:08 mp1x4vm kernel: soffice.bin[5683]: segfault at 7fff8 ip 00007f0982f53c05 sp 00007fff1ed4ca40 error 4 in libsvtlo.so[7f0982d53000+40a000] jan 23 20:35:51 mp1x4vm kernel: soffice.bin[5820]: segfault at 7fff8 ip 00007f531992cc05 sp 00007fff00f1d760 error 4 in libsvtlo.so[7f531972c000+40a000] jan 23 20:36:00 mp1x4vm kernel: soffice.bin[5904]: segfault at 7fff8 ip 00007f492859cc05 sp 00007fff8474ceb0 error 4 in libsvtlo.so[7f492839c000+40a000] jan 23 20:36:00 mp1x4vm abrt-hook-ccpp[5923]: Not saving repeating crash in '/usr/lib64/libreoffice/program/soffice.bin' jan 23 20:36:08 mp1x4vm kernel: soffice.bin[5939]: segfault at 7fff8 ip 00007fed89ed1c05 sp 00007fff3dd28150 error 4 in libsvtlo.so[7fed89cd1000+40a000] jan 23 20:36:08 mp1x4vm abrt-hook-ccpp[5953]: Not saving repeating crash in '/usr/lib64/libreoffice/program/soffice.bin' jan 23 20:36:26 mp1x4vm kernel: soffice.bin[5979]: segfault at 7fff8 ip 00007f17d81dac05 sp 00007ffffee11200 error 4 in libsvtlo.so[7f17d7fda000+40a000] jan 23 20:36:42 mp1x4vm kernel: soffice.bin[6172]: segfault at 7fff8 ip 00007f1f0ae72c05 sp 00007fff4ecf5bf0 error 4 in libsvtlo.so[7f1f0ac72000+40a000] jan 23 20:36:42 mp1x4vm abrt-hook-ccpp[6205]: Not saving repeating crash in '/usr/lib64/libreoffice/program/soffice.bin' jan 23 20:36:53 mp1x4vm kernel: soffice.bin[6286]: segfault at 7fff8 ip 00007f0ee3b63c05 sp 00007fff29d58620 error 4 in libsvtlo.so[7f0ee3963000+40a000] jan 23 20:37:15 mp1x4vm kernel: soffice.bin[6381]: segfault at 7fff8 ip 00007fad7b15fc05 sp 00007fff2dd85e00 error 4 in libsvtlo.so[7fad7af5f000+40a000] [User Logs]: I try uninstall all google fonts. Problem still persist. I try uninstall Libreoffice sudo yum remove libreoffice I downloaded package from official libreoffice.org version 4.2 and I installed it. All my .odg files I can open and edit them. Ooffice just crashed and abrt says its this bz. It really should be reopened. I had started ooffice at the command line. It shows a blank presentation. Then I select recent documents and choose an odg file. Boom. Doesn't matter which one I select. I'm using version: 4.3.5.2-11.fc21.x86_64. Created attachment 983830 [details]
Core dump backtrace on F21
Re-opening this bz. Its easily reproducible and is really interfering with creating a presentation. Attaching a new backtrace against the current F21 package. The exploitability rating is 6 out of 10.
Still cannot reproduce. Which libreoffice-* packages do you have? Do you use any extensions? I am having the same problem. Libreoffice packages installed are: libreoffice-calc-4.3.5.2-11.fc21.x86_64 libreoffice-core-4.3.5.2-11.fc21.x86_64 libreoffice-draw-4.3.5.2-11.fc21.x86_64 libreoffice-filters-4.3.5.2-11.fc21.x86_64 libreoffice-graphicfilter-4.3.5.2-11.fc21.x86_64 libreoffice-impress-4.3.5.2-11.fc21.x86_64 libreoffice-langpack-nl-4.3.5.2-11.fc21.x86_64 libreoffice-math-4.3.5.2-11.fc21.x86_64 libreoffice-opensymbol-fonts-4.3.5.2-11.fc21.noarch libreoffice-pdfimport-4.3.5.2-11.fc21.x86_64 libreoffice-pyuno-4.3.5.2-11.fc21.x86_64 libreoffice-ure-4.3.5.2-11.fc21.x86_64 libreoffice-writer2latex-1.0.2-15.fc21.x86_64 libreoffice-writer-4.3.5.2-11.fc21.x86_64 libreoffice-xsltfilter-4.3.5.2-11.fc21.x86_64 No additional extenstions used. I would like to note: The problem I am having is with libreoffice-draw: - Create a new drawing - Add some content to it - Save and close the drawing - Open it again and libreoffice crashes *** Bug 1183112 has been marked as a duplicate of this bug. *** (In reply to David Tardon from comment #19) > Still cannot reproduce. Which libreoffice-* packages do you have? Do you use > any extensions? Same as Peter van Ieperen in comment 20. Same problem as comment 21 For me is solution reinstall with version 4.2 from libreoffice web page. When playing a little bit around this problem I saw that running soffice under sudo will be a workaround! Since some people could not reproduce it, I installed a fresh Fedora 21 in KVM. A fresh Fedora 21 installation does not have this problem with libreoffice-draw. If also sudo to soffice works fine (as noted by Joachim Backes), it looks like a problem with the user's profile? Created attachment 984202 [details]
Core backtrace from F21
Possibly. Could someone from those who have the problem pack ~/.config/libreoffice and attach it here? I can't post the problem pack ~/.config/libreoffice because I can't determine if it contain company sensitive data. But I can confirm that copying the problem configuration to my virtual fresh installed Fedora 21, the same problem occurs. I managed to workaround the problem by deleting the file: registrymodifications.xcu in .config/libreoffice/4/user After that I can open a draw-file in libreoffice-draw. I looks like some information in this file is responsible for the crash. Could someone else with this problem confirm this? (In reply to Peter van Ieperen from comment #28) > I can't post the problem pack ~/.config/libreoffice because I can't > determine if it contain company sensitive data. > > But I can confirm that copying the problem configuration to my virtual fresh > installed Fedora 21, the same problem occurs. > > I managed to workaround the problem by deleting the file: > registrymodifications.xcu in .config/libreoffice/4/user > After that I can open a draw-file in libreoffice-draw. I can confirm this :-) > > I looks like some information in this file is responsible for the crash. > > Could someone else with this problem confirm this? (In reply to Peter van Ieperen from comment #28) > I can't post the problem pack ~/.config/libreoffice because I can't > determine if it contain company sensitive data. > > But I can confirm that copying the problem configuration to my virtual fresh > installed Fedora 21, the same problem occurs. > > I managed to workaround the problem by deleting the file: > registrymodifications.xcu in .config/libreoffice/4/user > After that I can open a draw-file in libreoffice-draw. > > I looks like some information in this file is responsible for the crash. > > Could someone else with this problem confirm this? Hi Peter, some second remark: I wondered since some days about the fact that the icon for the LO gallery (in the LO top icon bar) had changed to some weird picture. But now, after I removed registrymodifications.xcu and started LO again, the icon now has a look as usual. I don't know whether this has an relevance. (In reply to Peter van Ieperen from comment #28) > I can't post the problem pack ~/.config/libreoffice because I can't > determine if it contain company sensitive data. > > But I can confirm that copying the problem configuration to my virtual fresh > installed Fedora 21, the same problem occurs. > > I managed to workaround the problem by deleting the file: > registrymodifications.xcu in .config/libreoffice/4/user > After that I can open a draw-file in libreoffice-draw. > > I looks like some information in this file is responsible for the crash. > > Could someone else with this problem confirm this? I can confirm. After rm ~/.config/libreoffice/4/user/registrymodifications.xcu libreoffice-draw-1:4.3.5.2-11.fc21.x86_64 is working now. (In reply to Michal Noga from comment #31) > (In reply to Peter van Ieperen from comment #28) > > I can't post the problem pack ~/.config/libreoffice because I can't > > determine if it contain company sensitive data. > > > > But I can confirm that copying the problem configuration to my virtual fresh > > installed Fedora 21, the same problem occurs. > > > > I managed to workaround the problem by deleting the file: > > registrymodifications.xcu in .config/libreoffice/4/user > > After that I can open a draw-file in libreoffice-draw. > > > > I looks like some information in this file is responsible for the crash. > > > > Could someone else with this problem confirm this? > > I can confirm. After rm > ~/.config/libreoffice/4/user/registrymodifications.xcu > libreoffice-draw-1:4.3.5.2-11.fc21.x86_64 is working now. But only for some time: After some minutes working with LO, the screen is totally locked, and it's no more possible to switch to some console tty window by ctrl+alt+Fn. I have to reset my box and reboot! (In reply to Joachim Backes from comment #32) > (In reply to Michal Noga from comment #31) > > (In reply to Peter van Ieperen from comment #28) > > > I can't post the problem pack ~/.config/libreoffice because I can't > > > determine if it contain company sensitive data. > > > > > > But I can confirm that copying the problem configuration to my virtual fresh > > > installed Fedora 21, the same problem occurs. > > > > > > I managed to workaround the problem by deleting the file: > > > registrymodifications.xcu in .config/libreoffice/4/user > > > After that I can open a draw-file in libreoffice-draw. > > > > > > I looks like some information in this file is responsible for the crash. > > > > > > Could someone else with this problem confirm this? > > > > I can confirm. After rm > > ~/.config/libreoffice/4/user/registrymodifications.xcu > > libreoffice-draw-1:4.3.5.2-11.fc21.x86_64 is working now. > > But only for some time: After some minutes working with LO, the screen is > totally locked, and it's no more possible to switch to some console tty > window by ctrl+alt+Fn. I have to reset my box and reboot! I can not confirm the freeze, since I am still working in LO Draw since I posted the note about removing the file. No problem what so ever. (In reply to Peter van Ieperen from comment #33) > (In reply to Joachim Backes from comment #32) > I can not confirm the freeze, since I am still working in LO Draw since I > posted the note about removing the file. No problem what so ever. Hi Peter van Ieperen, could you please try add new panel for example: View>Sidebar (in side bar choice the Gallery) and could you add a new object from Gallery to .odg document? After this I have the same problem with crashed Lo-draw. This can by problem with GUI Libreoffice. Will help, if I delete ~/.config/libreoffice/4/user/registrymodifications.xcu again. When I ran updates on my Fedora 21 box, it updated libreoffice from 4.3.2.2-5.fc21 to 4.3.5.2-11 - this cause Libreoffice Draw to crash when opening some files. Moving `~/.config/libreoffice` solved the issue. When following the steps as in comment #34, I can confirm the problem is back. Opening a draw-file will crash libreoffice-draw again. I will add a problem pack with .config/libreoffice which probably reproduce the problem if the steps in comment #34 will not cause the problem. Created attachment 984869 [details]
faulty configuration libreoffice
This problem pack contains .config/libreoffice which will crash Draw if opening an existing .odg
*** Bug 1187368 has been marked as a duplicate of this bug. *** I ran in to the same issue. I can confirm that deleting ~/.config/libreoffice/4/user/registrymodifications.xcu does remedy. I can confirm that deleting ~/.config/libreoffice/4/user/registrymodifications.xcu helps. can reproduce that running "soffice -env:UserInstallation=file:///<path-to-attachment-984869>/.config/libreoffice.4" and clicking on "Draw Drawing" crashes The TabBar::ImplShowPage(65535) call at the top of the crash backtrace suggests that this would get fixed with the fix for <https://bugs.documentfoundation.org/show_bug.cgi?id=84887> "FILEOPEN: TabBar::ImplShowPage(unsigned short) crash opening ODG," so backporting that fix. libreoffice-4.3.6.2-2.fc21 has been submitted as an update for Fedora 21. https://admin.fedoraproject.org/updates/libreoffice-4.3.6.2-2.fc21 Package libreoffice-4.3.6.2-2.fc21: * should fix your issue, * was pushed to the Fedora 21 testing repository, * should be available at your local mirror within two days. Update it with: # su -c 'yum update --enablerepo=updates-testing libreoffice-4.3.6.2-2.fc21' as soon as you are able to. Please go to the following url: https://admin.fedoraproject.org/updates/FEDORA-2015-1904/libreoffice-4.3.6.2-2.fc21 then log in and leave karma (feedback). *** Bug 1192438 has been marked as a duplicate of this bug. *** (In reply to Fedora Update System from comment #44) > Package libreoffice-4.3.6.2-2.fc21: > * should fix your issue, > * was pushed to the Fedora 21 testing repository, > * should be available at your local mirror within two days. > Update it with: > # su -c 'yum update --enablerepo=updates-testing libreoffice-4.3.6.2-2.fc21' > as soon as you are able to. > Please go to the following url: > https://admin.fedoraproject.org/updates/FEDORA-2015-1904/libreoffice-4.3.6.2- > 2.fc21 > then log in and leave karma (feedback). Thank you, with libreoffice-4.3.6.2-2.fc21 from updates-testing working the libreoffice-draw without crashes. libreoffice-4.3.6.2-3.fc21 has been submitted as an update for Fedora 21. https://admin.fedoraproject.org/updates/libreoffice-4.3.6.2-3.fc21 libreoffice-4.3.6.2-3.fc21 has been pushed to the Fedora 21 stable repository. If problems still persist, please make note of it in this bug report. |