| Summary: | Fail to get "rules-version" and "candlepin version" when unregister from SAM server | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 6 | Reporter: | Liushihui <shihliu> |
| Component: | python-rhsm | Assignee: | Adrian Likins <alikins> |
| Status: | CLOSED ERRATA | QA Contact: | John Sefler <jsefler> |
| Severity: | medium | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 6.6 | CC: | alikins, bkearney, jesusr, liliu, rbalakri, tlavigne |
| Target Milestone: | rc | ||
| Target Release: | --- | ||
| Hardware: | x86_64 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: |
no documentation required
|
Story Points: | --- |
| Clone Of: | Environment: | ||
| Last Closed: | 2014-10-14 07:47:54 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Bug Depends On: | |||
| Bug Blocks: | 1014343 | ||
This seems to be bug in python-rhsm, virt-who doesn't do anything with rules-version or candlepin version. Verified on RHEL6.6-Server-x64-20140826.0 Version: virt-who-0.10-6.el6.noarch subscription-manager-1.12.13-1.el6.x86_64 python-rhsm-1.12.5-1.el6.x86_64 Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2014-1384.html |
Description of problem: Unregistered system, it will appear error message "Error while checking server version: 'rulesVersion'" in the virt-who log.both "rules-version" and "candlepin version" are 'Unknown' Version-Release number of selected component (if applicable): subscription-manager-1.12.4-1.el6.x86_64 python-rhsm-1.12.4-1.el6.x86_64 virt-who-0.10-3.el6.noarch katello-headpin-1.4.3.26-1.el6sam_splice.noarch candlepin-0.9.6.4-1.el6sam.noarch How reproducible: Always Steps to Reproduce: 1.Register system to SAM server # subscription-manager register --username=admin --password=admin 2. Configure virt-who run at libvirtd mode # vim /etc/sysconfig/virt-who VIRTWHO_BACKGROUND=1 VIRTWHO_DEBUG=1 VIRTWHO_INTERVAL=5 3. Restart virt-who service, virt-who send host/guest associate to SAM server # service virt-who restart 4. Unregister the system # subscription-manager unregister Actual results: System has been unregistered successfully, but it will generate error message "Error while checking server version: 'rulesVersion'" in the virt-who log, it failed to get value of "rules-version" and "candlepin version". both of them are "Unknown". please see detail as the following: subscription-manager @plugins.py:569 - loaded plugin modules: [] 2014-07-30 13:08:21,522 [DEBUG] subscription-manager @plugins.py:570 - loaded plugins: {} 2014-07-30 13:08:21,522 [DEBUG] subscription-manager @identity.py:131 - Loading consumer info from identity certificates. 2014-07-30 13:08:21,550 [DEBUG] subscription-manager @profile.py:97 - Loading current RPM profile. 2014-07-30 13:08:21,639 [INFO] subscription-manager @managercli.py:298 - Client Versions: {'python-rhsm': '1.12.4-1.el6', 'subscription-manager': '1.12.4-1.el6'} 2014-07-30 13:08:21,640 [INFO] subscription-manager @connection.py:659 - Using certificate authentication: key = /etc/pki/consumer/key.pem, cert = /etc/pki/consumer/cert.pem, ca = /etc/rhsm/ca/, insecure = False 2014-07-30 13:08:21,640 [INFO] subscription-manager @connection.py:670 - Connection Built: host: samserv.redhat.com, port: 443, handler: /sam/api 2014-07-30 13:08:21,640 [INFO] subscription-manager @connection.py:666 - Using no auth 2014-07-30 13:08:21,640 [INFO] subscription-manager @connection.py:670 - Connection Built: host: samserv.redhat.com, port: 443, handler: /sam/api 2014-07-30 13:08:21,651 [DEBUG] subscription-manager @connection.py:414 - Loaded CA certificates from /etc/rhsm/ca/: redhat-uep.pem, candlepin-local.pem, candlepin-stage.pem 2014-07-30 13:08:21,651 [DEBUG] subscription-manager @connection.py:446 - Making request: GET /sam/api/ 2014-07-30 13:08:21,700 [DEBUG] subscription-manager @connection.py:469 - Response: status=200 2014-07-30 13:08:21,702 [DEBUG] subscription-manager @connection.py:686 - Server supports the following resources: 2014-07-30 13:08:21,703 [DEBUG] subscription-manager @connection.py:687 - {'status': '/api/status/', 'organizations': '/api/organizations/', 'roles': '/api/roles/', 'sync_plans': '/api/sync_plans/', 'users': '/api/users/', 'distributors': '/api/distributors/', 'providers': '/api/providers/', 'entitlements': '/api/entitlements/', 'content_overrides': '/api/content_overrides', 'content_views': '/api/content_views/', 'guestids': '/api/guestids', 'system_groups': '/api/system_groups/', 'products': '/api/products/', 'systems': '/api/systems/', 'activation_keys': '/api/activation_keys/', 'content_view_definitions': '/api/content_view_definitions/', 'consumers': '/api/consumers/'} 2014-07-30 13:08:21,704 [DEBUG] subscription-manager @connection.py:414 - Loaded CA certificates from /etc/rhsm/ca/: redhat-uep.pem, candlepin-local.pem, candlepin-stage.pem =================================================== 2014-07-30 13:08:21,704 [DEBUG] subscription-manager @connection.py:446 - Making request: GET /sam/api/status 2014-07-30 13:08:21,732 [DEBUG] subscription-manager @connection.py:469 - Response: status=200 2014-07-30 13:08:21,733 [ERROR] subscription-manager @utils.py:240 - Error while checking server version: 'rulesVersion' 2014-07-30 13:08:21,733 [ERROR] subscription-manager @utils.py:242 - 'rulesVersion' Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/utils.py", line 224, in get_server_versions rules_version = status['rulesVersion'] KeyError: 'rulesVersion' 2014-07-30 13:08:21,734 [INFO] subscription-manager @managercli.py:309 - Server Versions: {'rules-version': 'Unknown', 'candlepin': 'Unknown', 'server-type': 'Red Hat Subscription Management'} =================================================== 2014-07-30 13:08:21,734 [INFO] subscription-manager @managercli.py:274 - self.identity: <Identity, name=hp-z220-05.qe.lab.eng.nay.redhat.com, uuid=51d50263-816c-4caa-9511-5bb56d6c8f1a, consumer=consumer: name="hp-z220-05.qe.lab.eng.nay.redhat.com", uuid=51d50263-816c-4caa-9511-5bb56d6c8f1a> 2014-07-30 13:08:21,736 [DEBUG] subscription-manager @connection.py:414 - Loaded CA certificates from /etc/rhsm/ca/: redhat-uep.pem, candlepin-local.pem, candlepin-stage.pem 2014-07-30 13:08:21,737 [DEBUG] subscription-manager @connection.py:446 - Making request: DELETE /sam/api/consumers/51d50263-816c-4caa-9511-5bb56d6c8f1a 2014-07-30 13:08:22,255 [DEBUG] subscription-manager @connection.py:469 - Response: status=204 2014-07-30 13:08:22,256 [INFO] subscription-manager @managerlib.py:802 - Successfully un-registered. 2014-07-30 13:08:22,263 [DEBUG] subscription-manager @managerlib.py:848 - Removing identity cert: /etc/pki/consumer/key.pem 2014-07-30 13:08:22,263 [DEBUG] subscription-manager @managerlib.py:848 - Removing identity cert: /etc/pki/consumer/cert.pem 2014-07-30 13:08:22,263 [DEBUG] subscription-manager @identity.py:131 - Loading consumer info from identity certificates. Expected results: system unregistered successfully, and it won't generate any error message when check "rules-version" and "candlepin", it should display the correct value of "rules-version" and "candlepin version",just the same as RHEL5.11. Please see the correct virt-who log on RHEL5.11 2014-07-30 01:09:58,294 [DEBUG] subscription-manager @plugins.py:533 - loaded plugin modules: [] 2014-07-30 01:09:58,294 [DEBUG] subscription-manager @plugins.py:534 - loaded plugins: {} 2014-07-30 01:09:58,320 [DEBUG] subscription-manager @identity.py:131 - Loading consumer info from identity certificates. 2014-07-30 01:09:58,327 [DEBUG] subscription-manager @profile.py:97 - Loading current RPM profile. 2014-07-30 01:09:58,414 [INFO] subscription-manager @managercli.py:293 - Client Versions: {'python-rhsm': '1.11.3-5.el5', 'subscription-manager': '1.11.3-10.el5'} 2014-07-30 01:09:58,415 [INFO] subscription-manager @connection.py:661 - Using certificate authentication: key = /etc/pki/consumer/key.pem, cert = /etc/pki/consumer/cert.pem, ca = /etc/rhsm/ca/, insecure = False 2014-07-30 01:09:58,415 [INFO] subscription-manager @connection.py:674 - Connection Built: host: samserv.redhat.com, port: 443, handler: /sam/api 2014-07-30 01:09:58,415 [INFO] subscription-manager @connection.py:671 - Using no auth 2014-07-30 01:09:58,415 [INFO] subscription-manager @connection.py:674 - Connection Built: host: samserv.redhat.com, port: 443, handler: /sam/api 2014-07-30 01:09:58,429 [DEBUG] subscription-manager @connection.py:419 - Loaded CA certificates from /etc/rhsm/ca/: redhat-uep.pem, candlepin-stage.pem, candlepin-local.pem 2014-07-30 01:09:58,429 [DEBUG] subscription-manager @connection.py:451 - Making request: GET /sam/api/ 2014-07-30 01:09:58,477 [DEBUG] subscription-manager @connection.py:474 - Response: status=200 2014-07-30 01:09:58,478 [DEBUG] subscription-manager @connection.py:691 - Server supports the following resources: 2014-07-30 01:09:58,479 [DEBUG] subscription-manager @connection.py:692 - {'status': '/api/status/', 'organizations': '/api/organizations/', 'roles': '/api/roles/', 'sync_plans': '/api/sync_plans/', 'users': '/api/users/', 'distributors': '/api/distributors/', 'providers': '/api/providers/', 'entitlements': '/api/entitlements/', 'content_overrides': '/api/content_overrides', 'content_views': '/api/content_views/', 'guestids': '/api/guestids', 'system_groups': '/api/system_groups/', 'products': '/api/products/', 'systems': '/api/systems/', 'activation_keys': '/api/activation_keys/', 'content_view_definitions': '/api/content_view_definitions/', 'consumers': '/api/consumers/'} 2014-07-30 01:09:58,480 [DEBUG] subscription-manager @connection.py:419 - Loaded CA certificates from /etc/rhsm/ca/: redhat-uep.pem, candlepin-stage.pem, candlepin-local.pem =================================================== 2014-07-30 01:09:58,480 [DEBUG] subscription-manager @connection.py:451 - Making request: GET /sam/api/status 2014-07-30 01:09:58,510 [DEBUG] subscription-manager @connection.py:474 - Response: status=200 2014-07-30 01:09:58,510 [INFO] subscription-manager @managercli.py:304 - Server Versions: {'candlepin': '1.4.3.26-1.el6sam_splice-Headpin', 'server-type': 'Red Hat Subscription Management'} =================================================== 2014-07-30 01:09:58,514 [DEBUG] subscription-manager @connection.py:419 - Loaded CA certificates from /etc/rhsm/ca/: redhat-uep.pem, candlepin-stage.pem, candlepin-local.pem 2014-07-30 01:09:58,514 [DEBUG] subscription-manager @connection.py:451 - Making request: DELETE /sam/api/consumers/50ea400d-0cbd-4669-b80e-d0ac9588b6a6 2014-07-30 01:09:58,825 [DEBUG] subscription-manager @connection.py:474 - Response: status=204 2014-07-30 01:09:58,826 [INFO] subscription-manager @managerlib.py:800 - Successfully un-registered. Additional info: