Bug 112618

Summary: Step by Step Guide PDF Fails; No rhel-sbs component
Product: Red Hat Enterprise Linux 3 Reporter: Gary Bist <garybist>
Component: rhel-rgAssignee: Andrius Benokraitis <andriusb>
Status: CLOSED CURRENTRELEASE QA Contact: John Ha <jha>
Severity: medium Docs Contact:
Priority: medium    
Version: 3.0CC: adstrong, eriley
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2004-01-05 18:17:00 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Gary Bist 2003-12-24 18:20:50 UTC
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET 
CLR 1.0.3705)

Description of problem:
I have printed some of the Red Hat docs in PDF format for Red Hat 
Enterprise Linux, including the Reference. However, when I got to the 
Step by Step Guide, the PDF consistently fails after page 5. Can you 
check?

In the few pages I have, the docs point to reporting the defect to 
rhel-sbs, but I can't find it listed, which is why I submitted it to 
this component.

On the whole, I like the Red Hat docs. I thought you should know 
however that one of them doesn't seem to print.

Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
1.Go to the Red Hat docs page.
2.Try to print the PDF for the Step by Step Guide
3.
    

Additional info:

Comment 1 Andrius Benokraitis 2004-01-05 14:22:04 UTC
Bug referring to:
http://www.redhat.com/docs/manuals/enterprise/RHEL-3-Manual/pdf/rhel-sbs-en.pdf

Testing has passed, cannot reproduce bug listed by author.

Contacting bug author for follow up.

Comment 2 Andrius Benokraitis 2004-01-05 18:17:00 UTC
After further comment with bug submitter, may be issue with Lexmark
Infoprint driver on local machine. User is able to view full document
on screen but cannot print beyond a certain page. I have experienced
funky print behavior with PCL version drivers on Infoprints. Suggested
user install Postscript version drivers to solve the problem or pursue
local helpdesk for futher support.

Closing bug.