Bug 1130482

Summary: open-vm-tools cannot shutdown Virtual Machine
Product: Red Hat Enterprise Linux 7 Reporter: Jason Friedrich <mail>
Component: open-vm-toolsAssignee: Richard W.M. Jones <rjones>
Status: CLOSED DUPLICATE QA Contact: Virtualization Bugs <virt-bugs>
Severity: high Docs Contact:
Priority: unspecified    
Version: 7.0CC: ravindrakumar, rjones, yacao
Target Milestone: rc   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-08-18 08:37:28 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---
Bug Depends On: 1077320, 1090695    
Bug Blocks:    

Description Jason Friedrich 2014-08-15 10:50:42 UTC
Description of problem:

It is not possible to shut down ("shut down guest OS") a VM in VMware vSphere 5.5 even though open-vm-tools are installed. When the command is issued, VMware will return "A general system error occurred: Invalid fault" error message and then do nothing.

How reproducible:

* Install CentOS (minimal install)
* Install open-vm-tools
* Try to restart VM from ESXi / vCenter UI ("shut down guest OS")

Actual results:

When the command is issued, VMware will return "A general system error occurred: Invalid fault" error message and then do nothing.

Expected results:

VMware should shut down the VM. 

Additional info:

It looks like open-vm-tools try to use 'ifconfig' which is deprecated and not shipped by default anymore: 

[root@foobar vmware-tools]# ./poweroff-vm-default 
Fri Aug 15 02:23:41 CEST 2014 : Executing './poweroff-vm-default'
Fri Aug 15 02:23:41 CEST 2014 : Executing './scripts/vmware/network'
Aug 15 02:23:41 network: ifconfig not in search path.

After the net-tools package is installed, everything works as expected. The packages open-vm-tools requires new scripts which do not rely on the 'ifconfig' tool.

Comment 2 Richard W.M. Jones 2014-08-15 10:57:45 UTC
This was fixed in Fedora (bug 1077320).

Ravindra - are we going to rebase open-vm-tools?  I can't find the rebase
bug right now.

Comment 3 Ravindra Kumar 2014-08-15 17:36:35 UTC
Richard, rebase will not solve it because dependency is still there. Immediate solution to this dependency was reported under bug 1090695.

Comment 4 Richard W.M. Jones 2014-08-15 18:01:16 UTC
(In reply to Ravindra Kumar from comment #3)
> Richard, rebase will not solve it because dependency is still there.
> Immediate solution to this dependency was reported under bug 1090695.

Ah OK, that was the bug I was looking for.