Bug 1130864

Summary:	Empathy: Unable to start due to "ofono"
Product:	[Fedora] Fedora	Reporter:	Marco Guazzone <marco.guazzone>
Component:	empathy	Assignee:	Brian Pepple <bdpepple>
Status:	CLOSED EOL	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	urgent	Docs Contact:
Priority:	unspecified
Version:	20	CC:	bdpepple, jacob, ts, uraeus
Target Milestone:	---
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2015-06-29 22:07:20 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Marco Guazzone 2014-08-18 05:56:03 UTC

Description of problem:
Empathy starts and immediately terminates with this error:

(empathy:2230): folks-WARNING **: backend-store.vala:409: Error preparing Backend 'ofono': No oFono object manager running, so the oFono backend will be inactive. Either oFono isn’t installed or the service can’t be started.

(empathy:2230): GLib-CRITICAL **: g_variant_ref: assertion 'value->ref_count > 0' failed

(empathy:2230): GLib-CRITICAL **: g_variant_unref: assertion 'value->ref_count > 0' failed
g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.

(empathy:2230): GLib-CRITICAL **: g_variant_unref: assertion 'value->ref_count > 0' failed
Terminated


Version-Release number of selected component (if applicable):
3.10.3-2.x86_64

How reproducible:
Just start empathy

Steps to Reproduce:
1.Start empathy
2.
3.

Actual results:
Unable to use empathy

Expected results:
I don't use ofono and so I expect empathy to work.

Additional info:
The last time I run empathy (I think last Thursday or Friday) it worked with no problem. So I think the problem is due to some last update.

Comment 1 Marco Guazzone 2014-08-18 05:58:45 UTC

I've also tried to install ofono
  $ yum install ofono
but the error is still present:

(empathy:2685): folks-WARNING **: backend-store.vala:409: Error preparing Backend 'ofono': No oFono object manager running, so the oFono backend will be inactive. Either oFono isn’t installed or the service can’t be started.

(empathy:2685): GLib-CRITICAL **: g_variant_ref: assertion 'value->ref_count > 0' failed
g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
Terminated

Comment 2 Marco Guazzone 2014-08-25 07:31:48 UTC

I think last updates fixed the problem as today empathy is working again.

Comment 3 Fedora End Of Life 2015-05-29 12:39:44 UTC

This message is a reminder that Fedora 20 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 20. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as EOL if it remains open with a Fedora  'version'
of '20'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 20 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 4 Fedora End Of Life 2015-06-29 22:07:20 UTC

Fedora 20 changed to end-of-life (EOL) status on 2015-06-23. Fedora 20 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.