Bug 1131269

Summary: unable to add custom products[subscription] created to activation-key
Product: Red Hat Satellite Reporter: Kedar Bidarkar <kbidarka>
Component: Subscription ManagementAssignee: Justin Sherrill <jsherril>
Status: CLOSED CURRENTRELEASE QA Contact: Kedar Bidarkar <kbidarka>
Severity: high Docs Contact:
Priority: high    
Version: 6.0.4CC: bbuckingham, cwelton, jesusr, jmontleo, jsherril
Target Milestone: UnspecifiedKeywords: Triaged
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
URL: http://projects.theforeman.org/issues/7266
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-09-11 12:22:51 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Kedar Bidarkar 2014-08-18 20:30:19 UTC
Description of problem:

Unable to add products[subscriptions] created via UI to activation-key.

Version-Release number of selected component (if applicable):
sat6-GA-snap5

How reproducible:



Steps to Reproduce:
1. create few prd & repos via cli 
2. sync and promote
3. create few prd & repos via webui
4. sync and promote
5. observe that only those products created via cli, are now seen under subscriptions while adding subs to the aactivation-keys.

Actual results:
observe that only those products created via cli, are now seen under subscriptions while adding subs to the aactivation-keys.


Expected results:
there should be consistency between webui and CLI actions. 
subscriptions created via webui should be visible no matter how the subscriptions[ here products] are created.


Additional info:

Comment 2 Justin Sherrill 2014-08-18 21:30:29 UTC
Note this affect cli too, this satellite server got into a weird state where pools were being created but were not showing up.... Investigating...

Note this also affects anything to do with subscribing to that product.

Comment 3 Justin Sherrill 2014-08-18 21:48:23 UTC
According to zeus the pools are being created in the future:

    candlepin=# select id, startdate, enddate from cp_pool where owner_id= '8ac1492a47ea14670147ea15c9400001';
                    id                |         startdate         |          enddate          
    ----------------------------------+---------------------------+---------------------------
     8ac1492a47ea9f670147eb01e46c0035 | 2014-08-19 05:30:00+05:30 | 2044-08-11 05:30:00+05:30
     8ac1492a47ea9f670147eaf4e672002c | 2014-08-19 05:30:00+05:30 | 2044-08-11 05:30:00+05:30
     8ac1492a47ea9f670147eaee7fe10025 | 2014-08-19 05:30:00+05:30 | 2044-08-11 05:30:00+05:30
     8ac1492a47ea9f670147eae42dfe001d | 2014-08-19 05:30:00+05:30 | 2044-08-11 05:30:00+05:30
     8ac1492a47ea9f670147eae026b10017 | 2014-08-19 05:30:00+05:30 | 2044-08-11 05:30:00+05:30
     8ac1492a47ea9f670147eaae308c0006 | 2014-08-19 05:30:00+05:30 | 2044-08-11 05:30:00+05:30
     8ac1492a47ea14670147ea65330f0030 | 2014-08-19 05:30:00+05:30 | 2044-08-11 05:30:00+05:30
     8ac1492a47ea14670147ea4688620028 | 2014-08-18 05:30:00+05:30 | 2044-08-10 05:30:00+05:30
     8ac1492a47ea14670147ea3ef6660021 | 2014-08-18 05:30:00+05:30 | 2044-08-10 05:30:00+05:30
     8ac1492a47ea14670147ea3884d7001a | 2014-08-18 05:30:00+05:30 | 2044-08-10 05:30:00+05:30
     8ac1492a47ea14670147ea347f020013 | 2014-08-18 05:30:00+05:30 | 2044-08-10 05:30:00+05:30
     8ac1492a47ea14670147ea3310d1000c | 2014-08-18 05:30:00+05:30 | 2044-08-10 05:30:00+05:30
     8ac1492a47ea14670147ea32515f0005 | 2014-08-18 05:30:00+05:30 | 2044-08-10 05:30:00+05:30


Current time on the box is:  Tue Aug 19 03:11:20 IST 2014

Comment 4 Justin Sherrill 2014-08-18 21:49:14 UTC
I should say with a startdate in the future

Comment 6 Jesus M. Rodriguez 2014-08-20 03:05:04 UTC
Based on some investigation, our JSON parser Jackson handles dates as GMT. http://wiki.fasterxml.com/JacksonFAQDateHandling

So if the date comes in as 2014-08-19 and it is treated as 2014-08-19 00:00:00 then it changes it to GMT by subtracting 4 hours making it 2014-08-19 20:00:00 here in the US (EDT -4). And in Pune it makes it 2014-08-19 05:30:00 since 00:00:00 + 5:30 = 05:30:00. 

Still investigating.

Comment 7 Jesus M. Rodriguez 2014-08-21 13:20:29 UTC
For now, the easiest fix is to use DateTime.now instead of Date.today. DateTime.now includes the timestamp which causes Candlepin to store the time given.

                id                |       startdate        |        enddate         |          created           |          updated           
----------------------------------+------------------------+------------------------+----------------------------+----------------------------
 8a8d089d47f4f0620147f4f0bb5a018b | 2014-08-20 15:42:02-04 | 2015-08-20 15:42:02-04 | 2014-08-20 15:42:03.098-04 | 2014-08-20 15:42:03.098-04
 8a8d089d47f4f0620147f4f0bb5f018f | 2014-08-20 15:42:02-04 | 2015-08-20 15:42:02-04 | 2014-08-20 15:42:03.103-04 | 2014-08-20 15:42:03.103-04
 8a8d089d47f4f0620147f4f0bb660192 | 2014-08-20 15:42:02-04 | 2015-08-20 15:42:02-04 | 2014-08-20 15:42:03.11-04  | 2014-08-20 15:42:03.11-04
 8a8d089d47f4f0620147f4f0bb5c018c | 2014-08-20 15:42:02-04 | 2015-08-20 15:42:02-04 | 2014-08-20 15:42:03.1-04   | 2014-08-20 15:42:03.1-04
 8a8d089d47f4f0620147f4f0bb5e018e | 2014-08-20 15:42:02-04 | 2015-08-20 15:42:02-04 | 2014-08-20 15:42:03.102-04 | 2014-08-20 15:42:03.102-04
 

Before on a US machine it would store them with a time of 20:00:00-04 regardless of when they came in.

Comment 8 Kedar Bidarkar 2014-08-22 12:54:09 UTC
Steps to Reproduce:

1) Reproducing this bug depends on Satellite6's box timezone.
2) For example, if the sat6box's timezone is IST which is GMT+5:30, 
3) All the custom products/repos created after 00:00 HRS are not visible under subscriptions until 0530 HRS.

Comment 9 Justin Sherrill 2014-08-26 15:31:22 UTC
Created redmine issue http://projects.theforeman.org/issues/7266 from this bug

Comment 12 Kedar Bidarkar 2014-09-01 21:03:11 UTC
Tested with Sat6-GA-snap7

Followed the above mentioned steps in comment8


Installed Packages

    candlepin-0.9.23-1.el6_5.noarch
    candlepin-common-1.0.1-1.el6_5.noarch
    candlepin-scl-1-5.el6_4.noarch
    candlepin-scl-quartz-2.1.5-5.el6_4.noarch
    candlepin-scl-rhino-1.7R3-1.el6_4.noarch
    candlepin-scl-runtime-1-5.el6_4.noarch
    candlepin-selinux-0.9.23-1.el6_5.noarch
    candlepin-tomcat6-0.9.23-1.el6_5.noarch
    createrepo-0.9.9-21.2.pulp.el6sat.noarch
    elasticsearch-0.90.10-6.el6sat.noarch
    katello-1.5.0-30.el6sat.noarch
    katello-certs-tools-1.5.6-1.el6sat.noarch
    katello-default-ca-1.0-1.noarch
    katello-installer-0.0.64-1.el6sat.noarch
    katello-server-ca-1.0-1.noarch
    mod_wsgi-3.4-1.pulp.el6sat.x86_64
    pulp-katello-0.3-4.el6sat.noarch
    pulp-nodes-common-2.4.1-0.5.rc1.el6sat.noarch
    pulp-nodes-parent-2.4.1-0.5.rc1.el6sat.noarch
    pulp-puppet-plugins-2.4.1-0.5.rc1.el6sat.noarch
    pulp-puppet-tools-2.4.1-0.5.rc1.el6sat.noarch
    pulp-rpm-plugins-2.4.1-0.6.beta.el6sat.noarch
    pulp-selinux-2.4.1-0.5.rc1.el6sat.noarch
    pulp-server-2.4.1-0.5.rc1.el6sat.noarch
    python-gofer-qpid-1.3.0-1.el6sat.noarch
    python-isodate-0.5.0-1.pulp.el6sat.noarch
    python-kombu-3.0.15-12.pulp.el6sat.noarch
    python-pulp-bindings-2.4.1-0.5.rc1.el6sat.noarch
    python-pulp-common-2.4.1-0.5.rc1.el6sat.noarch
    python-pulp-puppet-common-2.4.1-0.5.rc1.el6sat.noarch
    python-pulp-rpm-common-2.4.1-0.6.beta.el6sat.noarch
    python-qpid-0.22-14.el6sat.noarch
    python-qpid-qmf-0.22-37.el6.x86_64
    qpid-cpp-client-0.22-42.el6.x86_64
    qpid-cpp-server-0.22-42.el6.x86_64
    qpid-cpp-server-linearstore-0.22-42.el6.x86_64
    qpid-java-client-0.22-6.el6.noarch
    qpid-java-common-0.22-6.el6.noarch
    qpid-proton-c-0.7-1.el6.x86_64
    qpid-qmf-0.22-37.el6.x86_64
    qpid-tools-0.22-12.el6.noarch
    ruby193-rubygem-katello-1.5.0-86.el6sat.noarch
    rubygem-hammer_cli_katello-0.0.4-14.el6sat.noarch
    rubygem-smart_proxy_pulp-1.0.1-1.1.el6sat.noarch

Comment 13 Bryan Kearney 2014-09-11 12:22:51 UTC
This was delivered with Satellite 6.0 which was released on 10 September 2014.