Bug 1135344

Summary: [Documentation] Satellite 6 User Guide Step 10 and 11 corrections (postgresql should be started before katello-service; use hammer for ping not katello)
Product: Red Hat Satellite Reporter: Xixi <xdmoon>
Component: Docs User GuideAssignee: Megan Lewis <melewis>
Status: CLOSED CURRENTRELEASE QA Contact: Athene Chan <achan>
Severity: high Docs Contact:
Priority: high    
Version: 6.0.3CC: bkearney, mmccune, mmurray
Target Milestone: Unspecified   
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-09-11 12:29:12 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1115190    

Description Xixi 2014-08-29 06:44:57 UTC
Description of problem:

The following instructions are incorrect in Satellite 6 User Guide Disaster Recovery section:
https://access.redhat.com/documentation/en-US/Red_Hat_Satellite/6.0/html-single/User_Guide/index.html#sect-Disaster_Recovery

" 
10. Restart all Red Hat Satellite processes:

# katello-service start
# service postgresql start

Check log files for errors, check audit.log for denials and attempt to ping the Red Hat Satellite instance:

11. 
# katello -u admin -p admin ping
"

postgresql needs to be started before katello-service, and the ping command is for hammer not katello, i.e. should be:

" 
10. Restart all Red Hat Satellite processes:

# service postgresql start
# katello-service start

Check log files for errors, check audit.log for denials and attempt to ping the Red Hat Satellite instance:

11. 
# hammer -u admin -p admin ping
"

Version-Release number of selected component (if applicable):
6.0.3

How reproducible:
always

Steps to Reproduce:
1. (pls see above)
2.
3.

Actual results:


Expected results:


Additional info:

Comment 1 RHEL Program Management 2014-08-29 07:03:01 UTC
Since this issue was entered in Red Hat Bugzilla, the release flag has been
set to ? to ensure that it is properly evaluated for this release.

Comment 3 Athene Chan 2014-08-31 23:17:36 UTC
Hi Xixi,

Thank you for the feedback! Since this affects the procedure and can endanger the disaster recovery process, I am going to ask Megan to put the changes into the book. (Removing the release note flag while I am at it)

Hi Megan,

Please change this for release.

Thank you both.

Cheers,
Athene

Comment 4 Xixi 2014-09-02 22:38:15 UTC
(In reply to Athene Chan from comment #3)
> Thank you for the feedback! Since this affects the procedure and can
> endanger the disaster recovery process, I am going to ask Megan to put the
> changes into the book. (Removing the release note flag while I am at it)

Yes this is exactly why it'd be best to fix it for GA if possible. Thanks Athene & team!

Comment 6 Bryan Kearney 2014-09-11 12:29:12 UTC
This was delivered with Satellite 6.0 which was released on 10 September 2014.