Bug 114261

Summary:	Up2date generates error
Product:	Red Hat Enterprise Linux 3	Reporter:	Michael Yawn <mlyawn64>
Component:	up2date	Assignee:	Adrian Likins <alikins>
Status:	CLOSED NOTABUG	QA Contact:	Fanny Augustin <fmoquete>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	3.0	CC:	shillman
Target Milestone:	---
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2004-01-29 17:07:13 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Michael Yawn 2004-01-25 15:57:27 UTC

Description of problem: Just installed Enterprise Linux WS version 3.
I get an error when updating.  Error Code 9.  Invalid System
Credentials.  I tried reinstalling but did not fix problem. Also in
critical info box, tells me to update up2date, but now way to do it. 
If there is, I am too new to Linux to know how.


Version-Release number of selected component (if applicable):3


How reproducible: Every time


Steps to Reproduce:
1. Activate alert notification tool
2. click launch up2date
3.
  
Actual results:  Error Message


Expected results:


Additional info:

Comment 1 Suzanne Hillman 2004-01-29 17:07:13 UTC

It sounds to me like you may not have registered your account yet.
Have you activated your entitlement here: 
https://www.redhat.com/apps/support/?

If you have, it sounds like you need to talk to support. You ought to
have received information on who to call with your entitlement. Have
you already spoken to them?

If you cannot find your information on who to call, you might also be
able to make use of the following contact website:
https://www.redhat.com/about/contact/directory.html

I am going to close this bug now, but if you find that you are unable
to get the information you need from support, please reopen it and let
me know what additional information support might have learned.

Comment 2 Suzanne Hillman 2004-01-29 17:10:39 UTC

This page might also be useful to you:

http://www.redhat.com/apps/activate/