Bug 1144939
| Summary: | [abrt] libreoffice-core: SwEnhancedPDFExportHelper::EnhancedPDFExport()(): soffice.bin killed by SIGSEGV | ||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Paul DeStefano <prd-fedora> | ||||||||||||||||||||||||
| Component: | libreoffice | Assignee: | Caolan McNamara <caolanm> | ||||||||||||||||||||||||
| Status: | CLOSED INSUFFICIENT_DATA | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||||||||||||||||||||
| Severity: | unspecified | Docs Contact: | |||||||||||||||||||||||||
| Priority: | unspecified | ||||||||||||||||||||||||||
| Version: | 20 | CC: | caolanm, dtardon, erack, ltinkl, mstahl, prd-fedora, sbergman | ||||||||||||||||||||||||
| Target Milestone: | --- | ||||||||||||||||||||||||||
| Target Release: | --- | ||||||||||||||||||||||||||
| Hardware: | x86_64 | ||||||||||||||||||||||||||
| OS: | Unspecified | ||||||||||||||||||||||||||
| URL: | https://retrace.fedoraproject.org/faf/reports/bthash/da80c40cd744c60b160774983092ba7082ba2dd3 | ||||||||||||||||||||||||||
| Whiteboard: | abrt_hash:2f5fe146edbf85f156ba27ad30007bafc7fc1551 | ||||||||||||||||||||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||||||||||||||||||||
| Doc Text: | Story Points: | --- | |||||||||||||||||||||||||
| Clone Of: | Environment: | ||||||||||||||||||||||||||
| Last Closed: | 2015-01-21 12:17:32 UTC | Type: | --- | ||||||||||||||||||||||||
| Regression: | --- | Mount Type: | --- | ||||||||||||||||||||||||
| Documentation: | --- | CRM: | |||||||||||||||||||||||||
| Verified Versions: | Category: | --- | |||||||||||||||||||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||||||||||||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||||||||||||||||||
| Embargoed: | |||||||||||||||||||||||||||
| Attachments: |
|
||||||||||||||||||||||||||
|
Description
Paul DeStefano
2014-09-22 05:37:29 UTC
Created attachment 939884 [details]
File: backtrace
Created attachment 939885 [details]
File: cgroup
Created attachment 939886 [details]
File: core_backtrace
Created attachment 939887 [details]
File: dso_list
Created attachment 939888 [details]
File: exploitable
Created attachment 939889 [details]
File: limits
Created attachment 939890 [details]
File: maps
Created attachment 939891 [details]
File: open_fds
Created attachment 939892 [details]
File: proc_pid_status
crashes on exporting/printing something to .pdf. Are you able to attach the document that crashes when exported to pdf ? Created attachment 940110 [details]
PDF 1
Actually, I'm not sure which file I was exporting at the time. When this crash happened, I had three documents open and I was working on two of them. I don't remember which one I exported that caused this crash.
I'll attached PDF exports of both active documents, but there is no guarantee that these files will show any errors. One looks like it could be old and was never updated because the crash occurred before the file was opened for writing. That is this attachment, PDF 1.
The other one, PDF 2 (uploaded next), has been re-exported since the crash, so, for a different reason, it may not contain any data that expresses the problem. But, maybe that's not what you are looking for, so I hope it helps.
Created attachment 940111 [details]
PDF 2
Second PDF. This one has been exported since the crash. I suspect it was actually this one that was exporting when the crash occurred, but I can't be sure.
These are the outputs, I was hoping for the input .odts They are too big to attach. See here: http://neutrino.phys.washington.edu/~pdestefa/tmp/tofRelInternalDly.odp http://neutrino.phys.washington.edu/~pdestefa/tmp/tofHardware.Jan2014Work.odt "You don't have permission to access /~pdestefa/tmp/tofHardware.Jan2014Work.odt on this server." Damn it. I forget every time. Sorry. Try now. downloaded the ODT file (which is huge...) and it does not crash for me when exporting it to PDF with default settings or with PDF/A, neither on LO master nor 4.2.7. tried exporting with valgrind, master and current 4.2, no findings. there is some debug output indicating linked images cannot be found. does this still crash for you? the attached backtrace does not contain symbols so it's not even clear where it's crashing - can you try to get a better backtrace? 1. "yum install libreoffice-debuginfo" 2. "soffice --backtrace" 3. make it crash 4. attach generated file "gdbtrace.log" There's no reason to believe this is related to the files, specifically, other than there large size, as you noted. I exported both documents to PDF from 4.2.6.3 many times without problems before and after this crash. If you're not getting what you need from the abrt report, I'm not sure what to do. I will certainly remember your procedure if I get a reproducible crash in the future, though. I'm more concerned now that the backtrace wasn't usable. LibreOffice crashes on me regularly, though I wouldn't say frequently, but it's rarely a reproducible problem. It's critical these reports are useful to the developers. Did something go wrong with the retrace server? That should have provided all the symbols you want, right? ok, pity it's not reproducible for you either. we sometimes see unhelpful gdb backtraces without line numbers and variables and there are several ways how that could happen, and all of them are probably bugs in ABRT (if the backtrace is generated locally, ABRT should install the libreoffice-debuginfo package, and if the core dump is uploaded to the server, the server should install the debuginfo). the retrace server also generates line numbers but it does not show values of local variables and in case of function inlining (like apparently happens in this bug) some parts may be missing. but unfortunately even with a good gdb backtrace we have to close half of the bugs because it's impossible to figure out what went wrong. |