Bug 1156256
| Summary: | rhevh 7.0: Throw traceback error info when using "sosreport" command | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Virtualization Manager | Reporter: | haiyang,dong <hadong> |
| Component: | ovirt-node | Assignee: | Anatoly Litovsky <tlitovsk> |
| Status: | CLOSED ERRATA | QA Contact: | Virtualization Bugs <virt-bugs> |
| Severity: | high | Docs Contact: | |
| Priority: | high | ||
| Version: | 3.5.0 | CC: | aberezin, cshao, dfediuck, ecohen, fdeutsch, gklein, gouyang, hadong, huiwa, iheim, leiwang, lsurette, ycui |
| Target Milestone: | --- | ||
| Target Release: | 3.5.0 | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | node | ||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2015-02-11 21:05:01 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | Node | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Bug Depends On: | |||
| Bug Blocks: | 1094719 | ||
Here is the problem .
This is the code that serach the correct policy
def _find_plugins_in_dir(self, path):
if os.path.exists(path):
py_files = list(find("*.py", path))
pnames = self._get_plugins_from_list(py_files)
if pnames:
return pnames
else:
return []
It searches for .py modules
We have only .pyc modules.
Whats our policy ?
return .py / fix code of sos / move the bug to sos people .
I see the patch in our code that adds pyc , checking if its still working in build found the answer Test version: rhev-hypervisor7-7.0-20141212.0.iso ovirt-node-3.1.0-0.34.20141210git0c9c493.el7.noarch sos-3.0-23.el7_0.4.noarch Test Steps: 1.using "sosreport" command to collect diagnostic and configuration information from rhevh 7.0 [root@dhcp-9-55 admin]# sosreport sosreport (version 3.0) This command will collect diagnostic and configuration information from this Red Hat Enterprise Linux system and installed applications. An archive containing the collected information will be generated in /var/tmp and may be provided to a Red Hat support representative. Any information provided to Red Hat will be treated in accordance with the published support policies at: https://access.redhat.com/support/ The generated archive may contain data considered sensitive and its content should be reviewed by the originating organization before being passed to any third party. No changes will be made to system configuration. Press ENTER to continue, or CTRL-C to quit. Please enter your first initial and last name [dhcp-9-55.nay.redhat.com]: Please enter the case number that you are generating this report for: glusterfs: no process found glusterfsd: no process found Running plugins. Please wait ... Running 56/67: system... system Traceback (most recent call last): File "/usr/lib/python2.7/site-packages/sos/sosreport.py", line 974, in collect File "/usr/lib/python2.7/site-packages/sos/plugins/__init__.py", line 603, in collect File "/usr/lib/python2.7/site-packages/sos/plugins/__init__.py", line 338, in do_copy_file_or_dir File "/usr/lib/python2.7/site-packages/sos/plugins/__init__.py", line 294, in copy_dir File "/usr/lib/python2.7/site-packages/sos/plugins/__init__.py", line 338, in do_copy_file_or_dir File "/usr/lib/python2.7/site-packages/sos/plugins/__init__.py", line 294, in copy_dir File "/usr/lib/python2.7/site-packages/sos/plugins/__init__.py", line 338, in do_copy_file_or_dir File "/usr/lib/python2.7/site-packages/sos/plugins/__init__.py", line 293, in copy_dir OSError: [Errno 19] No such device: '/proc/sys/fs/binfmt_misc' Running 67/67: yum... Creating compressed archive... Your sosreport has been generated and saved in: /var/tmp/sosreport-dhcp-9-55.nay.redhat.com-20141218014645.tar.xz The checksum is: 45a44bdea3b9c2465139bc5c2e36859d Please send this file to your support representative. Test results: No NameError: global name 'tempfile' is not defined error info was thrown ,also using "sosreport" command to collect diagnostic and configuration information from rhevh 7.0 successfully. For error issue info "OSError: [Errno 19] No such device: '/proc/sys/fs/binfmt_misc'" was print during collecting diagnostic and configuration information by using "sosreport" command. I have report a new bug 1174133 to track it. So this bug has been fixed, changed the status into "VERIFIED". Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHEA-2015-0160.html |
Description of problem: using "sosreport" command to collect diagnostic and configuration information from rhevh 7.0 failed with thrown traceback error info like follow: [root@dhcp-66-73-195 admin]# sosreport Traceback (most recent call last): File "/sbin/sosreport", line 23, in <module> main(sys.argv[1:]) File "/usr/lib/python2.7/site-packages/sos/sosreport.py", line 1174, in main File "/usr/lib/python2.7/site-packages/sos/sosreport.py", line 538, in __init__ File "/usr/lib/python2.7/site-packages/sos/policies/__init__.py", line 196, in get_tmp_dir NameError: global name 'tempfile' is not defined Version-Release number of selected component (if applicable): rhev-hypervisor7-7.0-20141006.0.el7ev ovirt-node-3.1.0-0.20.20141006gitc421e04.el7.noarch.rpm sos-3.0-23.el7.noarch How reproducible: 100% Steps to Reproduce: Actual result: Expect result: Additional info: