Bug 1164565

Summary:	Can not mount external USB HDD
Product:	[Fedora] Fedora EPEL	Reporter:	Alex <kryukov>
Component:	ntfs-3g	Assignee:	Tom "spot" Callaway <tcallawa>
Status:	CLOSED ERRATA	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	el6	CC:	claudiuatris, matthias.schroder, tcallawa
Target Milestone:	---
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:	ntfs-3g-2014.2.15-8.el6	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2014-11-24 21:18:45 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Alex 2014-11-16 14:51:16 UTC

Description of problem:
The external USB HDD can not be mounted

Version-Release number of selected component (if applicable):
ntfs-3g-2014.2.15-6.el6.x86_64

How reproducible:
Case1. Plug-in USB HDD to USB port.
Case2. # mount -t ntfs /dev/sdb1 /mnt/usb
Case3. # mount.ntfs /dev/sdb1 /mnt/usb

Steps to Reproduce:
1.
2.
3.

Actual results:

Case1&2: mount: unknown filesystem type 'ntfs'
Case3  :
  #ls -l /mnt
  d??????????  ? ?    ?       ?            ? usb


Expected results:
Correct output for ls

Additional info:

-bash-4.1# uname -a

Linux hp-8440p 2.6.32-504.1.3.el6.x86_64 #1 SMP Tue Nov 11 17:57:25 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

-bash-4.1# cat /etc/redhat-release 
CentOS release 6.6 (Final)

-bash-4.1# fdisk -l /dev/sdb

Disk /dev/sdb: 2000.4 GB, 2000398933504 bytes
255 heads, 63 sectors/track, 243201 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x99e8c26e

   Device Boot      Start         End      Blocks   Id  System
/dev/sdb1   *           1      243202  1953513559+   7  HPFS/NTFS

The error was absent before last update of kernel.

Comment 2 Richard W.M. Jones 2014-11-16 15:57:24 UTC

AFAIK ntfs-3g is not a RHEL component.  Reassigning to EPEL 6.

Comment 3 Scotty 2014-11-16 16:56:48 UTC

Package: ntfs-3g-2014.2.15-6.el6.x86_64

after update filesystem ntfs cannot be found.

cat /proc/filesystems
no ntfs filesystem

Comment 4 Fedora Update System 2014-11-17 15:56:26 UTC

ntfs-3g-2014.2.15-7.el6 has been submitted as an update for Fedora EPEL 6.
https://admin.fedoraproject.org/updates/ntfs-3g-2014.2.15-7.el6

Comment 5 Fedora Update System 2014-11-18 08:07:55 UTC

Package ntfs-3g-2014.2.15-7.el6:
* should fix your issue,
* was pushed to the Fedora EPEL 6 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=epel-testing ntfs-3g-2014.2.15-7.el6'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/FEDORA-EPEL-2014-4099/ntfs-3g-2014.2.15-7.el6
then log in and leave karma (feedback).

Comment 6 Matthias Schroder 2014-11-19 16:16:21 UTC

Hi,

I encountered the same issue, installed ntfsprogs-2014.2.15-7.el6 and ntfs-3g-2014.2.15-7.el6 from epel-testing. Now I can mount a NTFS USB stick, but I still fail to see any file or directory.

Please let me know which info you need for further debugging.

Matthias

Comment 7 Matthias Schroder 2014-11-19 16:49:40 UTC

One more observation: I went back to ntfs-3g-2011.4.12-5.el6, and that works fine even with RHEL6.6, kernel 2.6.32-504.el6.x86_64

Comment 8 Fedora Update System 2014-11-20 02:51:20 UTC

ntfs-3g-2014.2.15-8.el6 has been submitted as an update for Fedora EPEL 6.
https://admin.fedoraproject.org/updates/ntfs-3g-2014.2.15-8.el6

Comment 9 Fedora Update System 2014-11-24 21:18:45 UTC

ntfs-3g-2014.2.15-8.el6 has been pushed to the Fedora EPEL 6 stable repository.  If problems still persist, please make note of it in this bug report.