Bug 1167791

Summary: Contextual Help not visible on Sugar
Product: [Fedora] Fedora Reporter: Gonzalo Odiard <godiard>
Component: sugarAssignee: Peter Robinson <pbrobinson>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 21CC: godiard, john.j5live, pbrobinson, sebastian, simon, smparrish, ssuehle
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: AcceptedFreezeException
Fixed In Version: sugar-0.102.0-5.fc21 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-12-02 03:03:13 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1043131    

Description Gonzalo Odiard 2014-11-25 12:35:14 UTC 
Description of problem:

The contextual help in Sugar environment, visible pressing
Alt-Shift-H, is not visible. No window is opened.

Version-Release number of selected component (if applicable):

Sugar 0.102

How reproducible:

Always

Steps to Reproduce:
1. Open Sugar
2. In the Home view, press Alt-Shift-H

Actual results:

Nothing happens

Expected results:

A window should be opened,displaying help content.

Additional info:

Sugar is trying create a symlink in a directory where don't have permission.
The error was already solve in Help activity version 14.
A patch to solve the issue is already available:

https://github.com/sugarlabs/sugar/pull/410.patch
Comment 1 Gonzalo Odiard 2014-11-25 12:41:11 UTC 
A final note: the error is visible when the Help activity is installed using the rpm. If is installed using the .xo, is not a problem, because is installed in ~/Activities/ ad the user have permissions.
Comment 2 Peter Robinson 2014-11-25 12:59:36 UTC 
So going through the current fixes to fix this and a few other bugs that affect F-21 GA for the live image I have:

sugar-0.102.0-5.fc21
sugar-toolkit-gtk3-0.102.0-4.fc21
sugar-speak-48-2.fc21
sugar-portfolio-45-1.fc21
sugar-physics-23-1.fc21
sugar-turtleart-209-1.fc21
sugar-pippy-62-1.fc21,sugar-help-18-1.fc21
sugar-read-114-1.fc21

Anything else missing?
Comment 3 Peter Robinson 2014-11-25 13:00:07 UTC 
Try again... :-/

So going through the current fixes to fix this and a few other bugs that affect F-21 GA for the live image I have:

sugar-0.102.0-5.fc21
sugar-toolkit-gtk3-0.102.0-4.fc21
sugar-help-18-1.fc21
sugar-speak-48-2.fc21
sugar-portfolio-45-1.fc21
sugar-physics-23-1.fc21
sugar-turtleart-209-1.fc21
sugar-pippy-62-1.fc21
sugar-read-114-1.fc21

Anything else missing?
Comment 4 Fedora Blocker Bugs Application 2014-11-25 13:02:46 UTC 
Proposed as a Freeze Exception for 21-final by Fedora user pbrobinson using the blocker tracking app because:

 Fixes for Activities in Sugar on a Stick that affect running on the Live Image so not possible to fix with a zero day update
Comment 5 Fedora Update System 2014-11-25 13:10:15 UTC 
sugar-0.102.0-5.fc21,sugar-toolkit-gtk3-0.102.0-4.fc21,sugar-speak-48-2.fc21 has been submitted as an update for Fedora 21.
https://admin.fedoraproject.org/updates/sugar-0.102.0-5.fc21,sugar-toolkit-gtk3-0.102.0-4.fc21,sugar-speak-48-2.fc21
Comment 6 Peter Robinson 2014-11-25 13:31:51 UTC 
*** Bug 1167818 has been marked as a duplicate of this bug. ***
Comment 7 Peter Robinson 2014-11-25 15:31:03 UTC 
The above requested packages are minimal risk for freeze as they're all Sugar specific
Comment 8 Fedora Update System 2014-11-25 21:25:43 UTC 
Package sugar-0.102.0-5.fc21, sugar-toolkit-gtk3-0.102.0-4.fc21, sugar-speak-48-2.fc21:
* should fix your issue,
* was pushed to the Fedora 21 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing sugar-0.102.0-5.fc21 sugar-toolkit-gtk3-0.102.0-4.fc21 sugar-speak-48-2.fc21'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/FEDORA-2014-15785/sugar-0.102.0-5.fc21,sugar-toolkit-gtk3-0.102.0-4.fc21,sugar-speak-48-2.fc21
then log in and leave karma (feedback).
Comment 9 Peter Robinson 2014-11-26 19:34:28 UTC 
We also need

sugar-memorize-49-1.fc21

to fix a crasher
Comment 10 Peter Robinson 2014-11-26 19:37:11 UTC 
So the latest list is:

sugar-0.102.0-5.fc21
sugar-toolkit-gtk3-0.102.0-4.fc21
sugar-help-18-1.fc21
sugar-speak-48-2.fc21
sugar-portfolio-45-1.fc21
sugar-physics-23-1.fc21
sugar-turtleart-209-1.fc21
sugar-pippy-62-1.fc21
sugar-read-114-1.fc21
sugar-memorize-49-1.fc21
Comment 11 Scott Suehle 2014-11-26 20:18:47 UTC 
Discussed at today's blocker review meeting [1]. Accepted as a AcceptedFreezeException. Getting these fixes into Sugar would be considered during freeze.

[1] http://meetbot.fedoraproject.org/fedora-blocker-review/2014-11-12/
Comment 12 Peter Robinson 2014-11-26 20:37:29 UTC 
One more 

sugar-write-96-1.fc21

So last list:
sugar-0.102.0-5.fc21
sugar-toolkit-gtk3-0.102.0-4.fc21
sugar-help-18-1.fc21
sugar-speak-48-2.fc21
sugar-portfolio-45-1.fc21
sugar-physics-23-1.fc21
sugar-turtleart-209-1.fc21
sugar-pippy-62-1.fc21
sugar-read-114-1.fc21
sugar-memorize-49-1.fc21
sugar-write-96-1.fc21
Comment 13 Fedora Update System 2014-12-02 03:03:13 UTC 
sugar-0.102.0-5.fc21, sugar-toolkit-gtk3-0.102.0-4.fc21, sugar-speak-48-2.fc21 has been pushed to the Fedora 21 stable repository.  If problems still persist, please make note of it in this bug report.