Bug 1180906

Summary:	Cannot print on HP LaserJet Professional P 1102w
Product:	[Fedora] Fedora	Reporter:	Toni Willberg <twillber>
Component:	hplip	Assignee:	Tim Waugh <twaugh>
Status:	CLOSED EOL	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	21	CC:	jpopelka, twaugh, twillber
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2015-12-02 07:13:32 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	219467

Description Toni Willberg 2015-01-11 17:39:48 UTC

Description of problem:
 Cannot print on HP LaserJet Professional P 1102w
 
Version-Release number of selected component (if applicable):
 hplip-3.14.10-3.fc21.x86_64
 cups-1.7.5-13.fc21.x86_64

How reproducible:
 always

Jan 11 19:33:09 nuc1 cupsd[2122]: [Job 5] Rendering completed
Jan 11 19:33:09 nuc1 cupsd[2122]: [Job 5] PID 9242 (/usr/lib/cups/filter/gstoraster) exited with no errors.
Jan 11 19:33:09 nuc1 cupsd[2122]: [Job 5] End of messages
Jan 11 19:33:09 nuc1 cupsd[2122]: [Job 5] printer-state=3(idle)
Jan 11 19:33:09 nuc1 cupsd[2122]: [Job 5] printer-state-message="Rendering completed"
Jan 11 19:33:09 nuc1 cupsd[2122]: [Job 5] printer-state-reasons=hplip.plugin-error
Jan 11 19:33:27 nuc1 org.fedoraproject.Config.Printing[2014]: **** Incorrect IEEE 1284 Device ID: ['drv:///hp/hpijs.drv/hp-laserjet_professional_p_1102w-hpijs.ppd', 'drv:///hp/hpcups.drv/hp-laserjet_professional_p_1102w.ppd']
Jan 11 19:33:27 nuc1 org.fedoraproject.Config.Printing[2014]: **** Actual ID is MFG:Hewlett-Packard;MDL:HP LaserJet Professional P 1102w;
Jan 11 19:33:27 nuc1 org.fedoraproject.Config.Printing[2014]: **** Please report a bug against the HPLIP component
Jan 11 19:33:42 nuc1 google-chrome.desktop[7990]: [7990:8025:0111/193342:ERROR:channel.cc(290)] RawChannel read error (connection broken)

Seems to be similar to Fedora 16 bug #795958 and maybe bug #1018826.

Comment 1 Toni Willberg 2015-01-11 17:44:34 UTC

Reproducible when adding the printer via GNOME Printer GUI.

However if I add the printer via hpsetup then it works.

Comment 2 Tim Waugh 2015-01-12 11:26:05 UTC

Are you unable to print in that situation? The ID message is just a warning and does not prevent printing. If you are unable to print it is likely due to this:

Jan 11 19:33:09 nuc1 cupsd[2122]: [Job 5] printer-state-reasons=hplip.plugin-error

i.e. some kind of error in HP's proprietary plugin, or possibly the plugin not being installed when it is required for that device.

Comment 3 Jiri Popelka 2015-02-04 17:12:25 UTC

The Device ID will be fixed in 3.15.2.

Comment 4 Fedora End Of Life 2015-11-04 13:47:45 UTC

This message is a reminder that Fedora 21 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 21. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as EOL if it remains open with a Fedora  'version'
of '21'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 21 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 5 Fedora End Of Life 2015-12-02 07:13:36 UTC

Fedora 21 changed to end-of-life (EOL) status on 2015-12-01. Fedora 21 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.