Bug 1190768

Summary:	Wireless keyboard and mouse do not functions after installing RHEL 7
Product:	Red Hat Enterprise Linux 7	Reporter:	Arjay Hinek <ahinek>
Component:	xorg-x11-drv-mouse	Assignee:	Peter Hutterer <peter.hutterer>
Status:	CLOSED DUPLICATE	QA Contact:	Desktop QE <desktop-qa-list>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	7.0	CC:	ahinek, btissoir
Target Milestone:	rc
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2015-04-08 23:39:58 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Arjay Hinek 2015-02-09 15:41:02 UTC

Description of problem:After installing RHEL 7, my wireless mouse and keyboard are mute.  I have checked the receiver and it still has both mouse and keyboard mapped, and I have checked the USB port with a thumb drive, and it is functioning. I have had the Helpdesk on 14 at RDU try on their own RHEL 7 machine, and they see the same problem.


Version-Release number of selected component (if applicable):


How reproducible:constant


Steps to Reproduce:
1.Turn on laptop or unlock
2.turn on on wireless mouse or keyboard
3.try to use mouse or keyboard

Actual results:
No response form mouse or keyboard

Expected results:
cursor should move and key stroke entry should be recognized

Additional info:
I can use my scratch pad, but because my job requires a large amount of presenting and using my wireless mouse to navigate the screen, this is a major problem.

Comment 2 Peter Hutterer 2015-03-25 22:22:39 UTC

What's the model number of the devices?

Do you see the device show up in the kernel? i.e. do you get event nodes for them and if so do those nodes send events at all? evemu-record should show you
http://people.redhat.com/~phuttere/rpms/evemu/

If not, then this is either a kernel or a HW issue - I take it you tried the HW on another system since to make sure the dongle isn't busted?

This bug could also be a dupe of Bug 1110523 which was fixed in kernel-3.10.0-148.el7, if you can give that version a try that'd be much appreciated, thanks.

Comment 3 Arjay Hinek 2015-04-06 11:18:52 UTC

Yes we tried the hw on another system.  Ultimately we determined that the HW would only work with USB2. (I believe that was the "fix" in 3.10.0-148.el7. This bug can be closed.

Comment 4 Peter Hutterer 2015-04-08 23:39:58 UTC

Ok, thanks for re-checking, I'm closing this as duplicate of the other bug then.

*** This bug has been marked as a duplicate of bug 1110523 ***