Bug 1192328

Summary: unable to login to Red Hat Customer Portal: Login Failed!
Product: Red Hat Satellite Reporter: Jan Hutař <jhutar>
Component: WebUIAssignee: Lindani Phiri <lphiri>
WebUI sub component: Katello QA Contact: Katello QA List <katello-qa-list>
Status: CLOSED DUPLICATE Docs Contact:
Severity: high    
Priority: unspecified CC: bkearney, jhutar, sthirugn
Version: 6.1.0Keywords: Triaged
Target Milestone: Unspecified   
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2015-05-13 00:52:15 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Jan Hutař 2015-02-13 07:45:31 UTC 
Description of problem:
I'm unable to login to Red Hat Customer Portal: Login Failed!


Version-Release number of selected component (if applicable):
Satellite-6.1.0-RHEL-6-20150210.0-Satellite-x86_64


How reproducible:
always


Steps to Reproduce:
1. Red Hat Access -> Search -> Log In
2. Fill in account data you are using on http://access.redhat.com/ and click
   "Sign In"


Actual results:
It says "Login Failed!". I'm pretty sure I have typed correct info. Also the error message appers instantly which leads me to believe it is broken.


Expected results:
I should be logged in.
Comment 1 RHEL Program Management 2015-02-13 07:53:13 UTC 
Since this issue was entered in Red Hat Bugzilla, the release flag has been
set to ? to ensure that it is properly evaluated for this release.
Comment 3 Lindani Phiri 2015-05-11 23:20:07 UTC 
Based on the age of the budgzilla - I suspect this is a duplicate of BZ 1197764, which was resolved.

If issue is still seen in latest Satellite 6.1  beta build please provide the following information:

(1) Output of  "rpm -q ruby193-rubygem-foreman-redhat_access" on the Satellite server.
(2) Any javascript error logs in the web browser.


Lindani
Comment 5 Lindani Phiri 2015-05-13 00:52:15 UTC 

*** This bug has been marked as a duplicate of bug 1197764 ***