Bug 120020

Summary: Cups unstable when print using USB Printer
Product: [Fedora] Fedora Reporter: Frans Thamura <frans>
Component: kernelAssignee: Pete Zaitcev <zaitcev>
Status: CLOSED RAWHIDE QA Contact: Brian Brock <bbrock>
Severity: medium Docs Contact:
Priority: medium    
Version: 1CC: twaugh
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Hardware: ia32e   
OS: Linux   
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Fixed In Version: Doc Type: Bug Fix
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Last Closed: 2004-08-20 08:29:26 UTC Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Frans Thamura 2004-04-05 08:56:27 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4.1)
Gecko/20031030

Description of problem:
I use default cups from Fedora Core 1, and I try to print a test page
using 2 printer, 1 HP Deskjet 845c and HP LaserJet 1000. I try HPLJ
1000, and they always said media tray empty, that is silly, the paper
is in the tray.

I try HP 845c, same, cannot print, but when i change to 895c, the test
work, but when I try to print. using gedit, the paper is not working,
cannot print to it.

Several people in the chat room said, must install from source.

I think this is not a good statement.

I can guarrantee the USB is work well, but I think there is a bugs
also in USB driver, if the cups is stable.

Version-Release number of selected component (if applicable):
cups-default

How reproducible:
Always

Steps to Reproduce:
1. run redhat-config-printer
2. select printer
3. click test cups page
    

Actual Results:  cannot print, and the error is media tray empty

Expected Results:  test page show up

Additional info:

Comment 1 Tim Waugh 2004-04-05 08:57:58 UTC
'media tray empty' is a kernel bug.

Comment 2 Pete Zaitcev 2004-08-19 23:01:30 UTC
This has to be resolved down to results of "cat > /dev/usb/lp0"
and its results, or an strace output before I can figured it out.


Comment 3 Tim Waugh 2004-08-20 08:29:26 UTC
Hmm, I retract comment #1 -- while I had always been led to believe
that it was a kernel bug, it turned out to be a misinterpretation of
status bits on the part of the CUPS USB backend.

However, the 'media tray empty' message is harmless and does not cause
any other symptom.