Bug 1210391

Summary: Error message when searching for Docker image refers to Foreman ticketing system
Product: Red Hat Satellite Reporter: Og Maciel <omaciel>
Component: Container ManagementAssignee: satellite6-bugs <satellite6-bugs>
Status: CLOSED ERRATA QA Contact: Katello QA List <katello-qa-list>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 6.1.0CC: bbuckingham, sghai
Target Milestone: UnspecifiedKeywords: Triaged, UserExperience
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-07-27 08:50:37 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
Error message displayed in the ui
none
error includes 'Satellite ticketing system' instead of foreman none

Description Og Maciel 2015-04-09 15:05:34 UTC
Created attachment 1012719 [details]
Error message displayed in the ui

Description of problem:

When an error happens while using the New Container wizard forms (creating a new Docker container for example), the message that pops up suggests that a bug report should be made using the Foreman ticketing system. Instead we should point the users to use Red Hat's Bugzilla.

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. You'll have to cause an error to happen in the New Container wizard to see the error message (see https://bugzilla.redhat.com/show_bug.cgi?id=1209639 for an example)
2.
3.

Actual results:

The error message that is displayed mentions the Foreman ticketing system

Expected results:

Any error message should point users to Red Hat's Bugzilla


Additional info:

Comment 2 Brad Buckingham 2015-09-02 19:25:46 UTC
This should no longer be an issue with Satellite 6.1.1 GA.

RPMs:
  ruby193-rubygem-katello-2.2.0.66-1.el7sat.noarch
  foreman-1.7.2.34-1.el7sat.noarch

The error referenced is generated from the following file:
  /usr/share/foreman/app/views/common/500.html.erb

The above file states:
  <%= _("If you feel this is an error with Satellite 6 itself, please open a new issue with") %> <%= link_to _("Satellite ticketing system"), "https://access.redhat.com/home", :rel => "external" %>,


Going to move to ON_QA for verification.

Comment 3 Sachin Ghai 2016-03-21 12:21:42 UTC
Verified with

Comment 4 Sachin Ghai 2016-03-21 12:23:08 UTC
Verified with Sat6.2 snap4. Now webUI points to Satellite ticketing system in case of any error generated while creating new container. Please see the screenshot for verification

Comment 5 Sachin Ghai 2016-03-21 12:24:32 UTC
Created attachment 1138577 [details]
error includes 'Satellite ticketing system' instead of foreman

Comment 8 errata-xmlrpc 2016-07-27 08:50:37 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2016:1500