Bug 122067

Summary:	rhn_register gives error for an existing user
Product:	Red Hat Enterprise Linux 5	Reporter:	Vishal Shah <vishal.shah>
Component:	rhn-client-tools	Assignee:	Adrian Likins <alikins>
Status:	CLOSED CURRENTRELEASE	QA Contact:
Severity:	high	Docs Contact:
Priority:	medium
Version:	5.0
Target Milestone:	---
Target Release:	---
Hardware:	ppc64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2004-09-02 19:56:42 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Vishal Shah 2004-04-30 06:12:44 UTC

Description of problem:
We have an existing user for rhn which we were using it on a Linux 
server. That server was formatted and re-installed RH AS2.1. Latest 
up2date has been installed by following 
https://rhn.redhat.com/help/latest-up2date.pxt
Now when we run rhn_register and give the existing username and 
password then it gives the following error:
Traceback (innermost last):
  File "/usr/sbin/rhn_register", line 233, in ?
    main()
  File "/usr/sbin/rhn_register", line 214, in main
    tui.main()
  File "/usr/share/rhn/register/tui.py", line 1042, in main
    tui.run()
  File "/usr/share/rhn/register/tui.py", line 986, in run
    win = self.windows[index](self.screen, self)
  File "/usr/share/rhn/register/tui.py", line 567, in __init__
    tui.hardware = hardware.Hardware()
  File "/usr/share/rhn/register/hardware.py", line 383, in Hardware
    ret = read_network()
  File "/usr/share/rhn/register/hardware.py", line 305, in 
read_network
    hostname, ipaddr = findHostByRoute()
  File "/usr/share/rhn/register/hardware.py", line 276, in 
findHostByRoute
    server_port = rhnreg.getProxySettings()
NameError: rhnreg


Version-Release number of selected component (if applicable):
rhn_register-2.9.3-1.2.1AS

How reproducible:
Consistent

Steps to Reproduce:
1. start rhn_register
2. enter existing username and password
3. erorr!
  
Actual results:
Traceback (innermost last):
  File "/usr/sbin/rhn_register", line 233, in ?
    main()
  File "/usr/sbin/rhn_register", line 214, in main
    tui.main()
  File "/usr/share/rhn/register/tui.py", line 1042, in main
    tui.run()
  File "/usr/share/rhn/register/tui.py", line 986, in run
    win = self.windows[index](self.screen, self)
  File "/usr/share/rhn/register/tui.py", line 567, in __init__
    tui.hardware = hardware.Hardware()
  File "/usr/share/rhn/register/hardware.py", line 383, in Hardware
    ret = read_network()
  File "/usr/share/rhn/register/hardware.py", line 305, in 
read_network
    hostname, ipaddr = findHostByRoute()
  File "/usr/share/rhn/register/hardware.py", line 276, in 
findHostByRoute
    server_port = rhnreg.getProxySettings()
NameError: rhnreg


Expected results:
It should register on the rhn.

Additional info:

Comment 1 Vishal Shah 2004-08-19 06:54:35 UTC

This error can be resolved if you map the ipaddress and hostname in 
the /etc/hosts file.

Comment 2 Adrian Likins 2004-09-02 19:56:42 UTC

This should be fixed with rhel2.1-u5 (rhn_register-2.9.12,
up2date-2.9.14)