Bug 1232229
| Summary: | [6.7_3.5.4]Sosreport doesn't work | |||
|---|---|---|---|---|
| Product: | Red Hat Enterprise Virtualization Manager | Reporter: | haiyang,dong <hadong> | |
| Component: | ovirt-node | Assignee: | Ryan Barry <rbarry> | |
| Status: | CLOSED ERRATA | QA Contact: | Virtualization Bugs <virt-bugs> | |
| Severity: | high | Docs Contact: | ||
| Priority: | high | |||
| Version: | 3.5.1 | CC: | cshao, fdeutsch, gklein, gouyang, huiwa, leiwang, lsurette, sbonazzo, ycui, ykaul | |
| Target Milestone: | ovirt-3.6.0-rc | Keywords: | ZStream | |
| Target Release: | 3.6.0 | |||
| Hardware: | Unspecified | |||
| OS: | Unspecified | |||
| Whiteboard: | ||||
| Fixed In Version: | ovirt-node-3.3.0-0.4.20150906git14a6024.el7ev | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | ||
| Clone Of: | ||||
| : | 1235576 (view as bug list) | Environment: | ||
| Last Closed: | 2016-03-09 14:31:04 UTC | Type: | Bug | |
| Regression: | --- | Mount Type: | --- | |
| Documentation: | --- | CRM: | ||
| Verified Versions: | Category: | --- | ||
| oVirt Team: | Node | RHEL 7.3 requirements from Atomic Host: | ||
| Cloudforms Team: | --- | Target Upstream Version: | ||
| Embargoed: | ||||
| Bug Depends On: | ||||
| Bug Blocks: | 1235576 | |||
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Description
haiyang,dong
2015-06-16 10:26:57 UTC
Is probably a not applying patch in our recipes. Please make sure the optional log collector package for 6.7 is pulled and not the wrong 6.6 package. Yaniv, can you please specify the exact package you mean? The symptom of this bug is, that no sos report will be created. Can you help here, what package is needed for 6.7 log collection? (In reply to Yaniv Dary from comment #6) > Can you help here, what package is needed for 6.7 log collection? We're talking about node. Only sos is needed. Issue is that all sos plugins have been deleted within the node image. rhevm-log-collector and rhevm-log-collector-sos-plugins(if the appliance is not 6.7 based, otherwise it's not needed) are needed only in the appliance, not on the node host. Thanks for the clarification Sandro. Test version: rhev-hypervisor7-7.2-20150928.0 ovirt-node-3.3.0-0.10.20150928gite7ee3f1.el7ev.noarch sos-3.2-33.el7.noarch Test steps: 1. Install rhev-hypervisor7-7.2-20150928.0. 2. Run command "sosreport" in shell. Test result: sosreport can work fine. So the bug is fixed, change bug status to VERIFIED. # sosreport sosreport (version 3.2) This command will collect diagnostic and configuration information from this Red Hat Enterprise Linux system and installed applications. An archive containing the collected information will be generated in /var/tmp and may be provided to a Red Hat support representative. Any information provided to Red Hat will be treated in accordance with the published support policies at: https://access.redhat.com/support/ The generated archive may contain data considered sensitive and its content should be reviewed by the originating organization before being passed to any third party. No changes will be made to system configuration. Press ENTER to continue, or CTRL-C to quit. Please enter your first initial and last name [dhcp-9-161.nay.redhat.com]: Please enter the case id that you are generating this report for []: Setting up archive ... Setting up plugins ... [plugin:virsh] command 'virsh list --all' timed out after 300s Running plugins. Please wait ... Running 86/86: yum... .. Creating compressed archive... Your sosreport has been generated and saved in: /var/tmp/sosreport-dhcp-9-161.nay.redhat.com-20151009080837.tar.xz The checksum is: 9cde9bf7ad90d17fda2f9c554f05d4f1 Please send this file to your support representative. Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHBA-2016-0378.html |