Bug 1251787

Summary:	RHEL6 feature documentation: smartmontools and smartctl.
Product:	Red Hat Enterprise Linux 6	Reporter:	Paul Wayper <pwayper>
Component:	smartmontools	Assignee:	Michal Hlavinka <mhlavink>
Status:	CLOSED WONTFIX	QA Contact:	qe-baseos-daemons
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	6.7	CC:	harshula, mhlavink, qe-baseos-daemons
Target Milestone:	rc	Keywords:	FutureFeature
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:	1251782	Environment:
Last Closed:	2017-12-06 10:52:57 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	1251782
Bug Blocks:

Description Paul Wayper 2015-08-10 00:20:06 UTC

+++ This bug was initially created as a clone of Bug #1251782 +++

Description of problem:

In the current documentation for RHEL 6 there is no mention of smartctl or smartmontools.  This means that there is no documentation for how to detect and deal with errors of the underlying block storage of the operating system, even though we provide tools to do this.

Version-Release number of selected component (if applicable):

https://access.redhat.com/documentation/en-US/Red_Hat_Enterprise_Linux/6/html-single/Deployment_Guide/index.html

https://access.redhat.com/documentation/en-US/Red_Hat_Enterprise_Linux/6/html-single/Storage_Administration_Guide/index.html

Suggest documentation contents:

 1) How to detect storage errors - /var/log/messages and smartmontools
 2) How to verify storage errors - reading the smartctl output

Current documentation:

https://access.redhat.com/solutions/37986
https://access.redhat.com/solutions/263133

Hope this helps,

Paul

Comment 3 Jan Kurik 2017-12-06 10:52:57 UTC

Red Hat Enterprise Linux 6 is in the Production 3 Phase. During the Production 3 Phase, Critical impact Security Advisories (RHSAs) and selected Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available.

The official life cycle policy can be reviewed here:

http://redhat.com/rhel/lifecycle

This issue does not meet the inclusion criteria for the Production 3 Phase and will be marked as CLOSED/WONTFIX. If this remains a critical requirement, please contact Red Hat Customer Support to request a re-evaluation of the issue, citing a clear business justification. Note that a strong business justification will be required for re-evaluation. Red Hat Customer Support can be contacted via the Red Hat Customer Portal at the following URL:

https://access.redhat.com/