Bug 1262574

Summary:	Margins too wide for Brother HL-5470 printer
Product:	[Fedora] Fedora	Reporter:	John Reiser <jreiser>
Component:	foomatic-db	Assignee:	Zdenek Dohnal <zdohnal>
Status:	CLOSED EOL	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	22	CC:	jpopelka, twaugh
Target Milestone:	---
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Hardware:	Unspecified
OS:	Unspecified
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Fixed In Version:		Doc Type:	Bug Fix
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Clone Of:		Environment:
Last Closed:	2016-07-19 17:52:16 UTC	Type:	Bug
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Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description John Reiser 2015-09-12 23:55:32 UTC

Description of problem: The software margins are too wide after a default install of Brother HL-5470DW printer using "Generic PCL 6/PCL XL Printer" driver. The margins used for US Letter paper in /etc/cups/ppd/HL-5470DW.ppd are 18 points (1/4 inch, 6.35mm) on Left and Right in portrait orientation, and 36 points (1/2 inch, 12.7mm) on Top and Bottom. However, the printer hardware is capable of 12 points (1/6 inch, 4.23mm) on all sides. The difference is particularly noticeable because the layout used by "a2ps" in default 2-up printing on US Letter paper has Left and Right margins [landscape orientation] of 27 points (3/8 inch, 9.52mm). The extra 9 points (1/8 inch, 3.18mm) often contains significant information.

Version-Release number of selected component (if applicable):
foomatic-db-ppds-4.0-45.20150415.fc22.noarch

How reproducible: every time

Steps to Reproduce:
1. install new Brother HL-5470DW printer recognized from Bonjour network auto-configuration
2. print a 2-page text file using "a2ps" in default 2-up mode (2 pages per sheet) on US Letter paper.
3.

Actual results: The left and right bounding boxes are clipped off near the edge of the paper.

Expected results: Margins of 12 points on all edges for US Letter paper.

Additional info: You can "fix" the problem by editing /etc/cups/ppd/HL-5470DW.ppd
----- before
*ImageableArea Letter/US Letter: "18 36 594 756"

-----after
*ImageableArea Letter/US Letter: "12 12 600 780"

and then restarting CUPS: systemctl restart cups

Editing /etc/cups/ppd/HL-5470DW.ppd is finicky: replace characters 1-for-1 only.

Comment 1 Jiri Popelka 2015-09-15 10:48:14 UTC

(In reply to John Reiser from comment #0)
> ... after a default install of Brother HL-5470DW printer
> using "Generic PCL 6/PCL XL Printer" driver.

Looking at
http://www.openprinting.org/printers
there's been no open source driver (PPD) for your printer yet.
The 'Generic ...' driver was a best guess.

You can contribute to the database by filling out this form:
http://www.openprinting.org/printers/upload

Comment 2 John Reiser 2015-10-18 18:49:18 UTC

I tried http://www.openprinting.org/printers/upload; it was a UI disaster.  It requires an account, and the email verification fails if the first response is not 100% perfect.  Trying again, it is impossible to choose one of the existing ~150 drivers as "working".  Typing a <Return> in the driver name field activates the whole form without requiring confirmation, and leaves you with a totally blank screen, wondering what happened.

I did create some kind of listing for HL-5470DW, but cannot view the actual content of what I submitted.  Perhaps my main comment "The marking engine is the same as HL-5050, with 12-point (1/6 inch) margins on all edges" did get through.

Comment 3 Fedora Admin XMLRPC Client 2016-06-24 10:34:15 UTC

This package has changed ownership in the Fedora Package Database.  Reassigning to the new owner of this component.

Comment 4 Fedora End Of Life 2016-07-19 17:52:16 UTC

Fedora 22 changed to end-of-life (EOL) status on 2016-07-19. Fedora 22 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.