Bug 1269452
| Summary: | SpiceX.cab not offered for installation from IE | ||||||||||
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| Product: | Red Hat Enterprise Virtualization Manager | Reporter: | Tomas Jamrisko <tjamrisk> | ||||||||
| Component: | ovirt-engine | Assignee: | jniederm | ||||||||
| Status: | CLOSED CURRENTRELEASE | QA Contact: | Petr Matyáš <pmatyas> | ||||||||
| Severity: | high | Docs Contact: | |||||||||
| Priority: | high | ||||||||||
| Version: | 3.6.0 | CC: | astepano, bsanford, djasa, lsurette, mavital, michal.skrivanek, pmatyas, pstehlik, rbalakri, Rhev-m-bugs, srevivo, tpelka, ykaul | ||||||||
| Target Milestone: | ovirt-3.6.2 | Keywords: | Regression, TestBlocker | ||||||||
| Target Release: | 3.6.0 | ||||||||||
| Hardware: | Unspecified | ||||||||||
| OS: | Unspecified | ||||||||||
| Whiteboard: | |||||||||||
| Fixed In Version: | Doc Type: | Known Issue | |||||||||
| Doc Text: |
If the SPICE ActiveX plug-in fails, make sure you have installed the Microsoft update at https://technet.microsoft.com/library/security/MS15-065. See https://support.microsoft.com/en-us/kb/3072449 for more information.
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Story Points: | --- | ||||||||
| Clone Of: | Environment: | ||||||||||
| Last Closed: | 2016-04-20 01:10:12 UTC | Type: | Bug | ||||||||
| Regression: | --- | Mount Type: | --- | ||||||||
| Documentation: | --- | CRM: | |||||||||
| Verified Versions: | Category: | --- | |||||||||
| oVirt Team: | Virt | RHEL 7.3 requirements from Atomic Host: | |||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||
| Embargoed: | |||||||||||
| Bug Depends On: | 1291642 | ||||||||||
| Bug Blocks: | |||||||||||
| Attachments: |
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Description
Tomas Jamrisko
2015-10-07 11:51:34 UTC
no oVirt blocker as .cab delivery is not integrated there Michal, could you please comment next moment: 1. Go to admin portal 2. Select VM 3. "Console options" dialog has selected "Browser plugin". 4. Press "Console" button Nothing happens. "Console Client Resources" page doesn't point to any additional plugins for IE. How do we get working IE for this particular case? you should be able to get it to install manually via https://ENGINE/ovirt-engine/services/files/spice/SpiceX_x64.cab Michal: * How do I install this file ? I can download it. What next? SpiceX_x64.cab is .cab file. PkgMgr.exe utility does not recognize this file. It cannot be copied somewhere to system. It should be installed be IE as a plugin. RHEV3.5 has a feature to install this file as a plugin for IE. RHEV3.5 asks to install this file as add-on to Internet Explorer. RHEV3.6 does not provide this. The bug is still TestBlocker. something like "pkgmgr /ip /m:SpiceX_x64.cab" doesn't work? what is it complaining about? yes, sure, it's supposed to be installed within IE, but this should work as well. You can also just get the .msi files from the same location(virt-viewer-x64.msi, usbdk-x64.msi, usbclerk-x64.msi) and install those pkgmgr.exe refuses to install this .cab file I have installed all this .msi files. They are listed at "Console Client Resources". Nevertheless, ActiveX \ Browser plugin doesn't work. .msi files do not provide this plugin. This bug remains as a TestBlocker Browser plugin installation prompt shows up, but if I click on the Install button on the bottom, page only refreshes. However sometimes different installation prompt shows up (not in browser but system prompt), but that also never actually runs. Tested on 3.6.1-5 Windows 7 x64 SP1 IE11 RHEV 3.6.0 BETA2 is out, any open bugs are moved to the BETA3 milestone. There is a new problem in 3.6.2 builds (git tag rhev-3.6.2-1):
spiceX.cab file is not offered to users, because link /usr/share/ovirt-engine/files/spice -> /usr/share/spice is missing in `rhevm-backend` package, because line
ln -s /usr/share/spice "%{buildroot}%{engine_data}/files/spice"
was removed from `ovirt-engine.spec.in`.
Created attachment 1111912 [details]
Fails screenshot
Hello.
I have created symlink.
ln -s /usr/share/spice /usr/share/ovirt-engine/files/spice
But, SpiceX.cab installation fails.
See screenshot.
rpm -qf /usr/share/spice/SpiceX.cab
rhevm-spice-client-x86-cab-3.6-5.el6.noarch
Created attachment 1112404 [details]
ie
Hi Andrei,
the screenshot (attachment 1111912 [details]) shows that SpiceX.cab file is available to the browser so the installation should be similar to 3.6.1. It works for me with version 3.6.1.3-0.1.el6 and following steps to allow activeX installation in IE:
1. Sign into webadmin in IE
2. Click 'Gear' icon button > Internet Options
3. Go to 'Security' tab > 'Trusted sites'
4. Add webadmin site to trusted sites using 'Sites' button
5. Reset security level of 'Trusted sites' zone to 'Low' using 'Custom level...' button
Tested on:
RHEVM 3.6.1.3-0.1.el6
Win 7 SP1 32b
IE 10
jniederm thanks. It helps, and it works! The above steps should be added to RHEV documentation. Problem with symlink still exists. It should be fixed. Installation of ActiveX controls may fail in Internet Explorer in Windows 7/8/8.1 https://social.msdn.microsoft.com/Forums/office/en-US/5600de05-fe05-408f-937d-79b2e24cc5f1/activex-cab-downloadinstall-problems-after-recent-windows-update-ms15056?forum=ieextensiondevelopment https://support.microsoft.com/en-us/kb/3072449 To find the download links for this update: https://technet.microsoft.com/library/security/MS15-065 Debug info: installation fails with (temporary internet files error log starting ?CodeDownloadErrorLog): <html><pre> *** Code Download Log entry (11 Jan 2016 @ 14:15:54) *** Code Download Error: (hr = 800c0400) Unknown Error!! Operation failed. Detailed Information: CodeBase: https://rhevm36.spice.brq.redhat.com/ovirt-engine/services/files/spice/SpiceX.cab CLSID: {ACD6D89C-938D-49B4-8E81-DDBD13F4B48A} Extension: Type: LOG: Reporting Code Download Completion: (hr:800c0400 (FAILED), CLASSID: acd6d89c..., szCODE:(https://rhevm36.spice.brq.redhat.com/ovirt-engine/services/files/spice/SpiceX.cab), MainType:(null), MainExt:(null)) --- Detailed Error Log Follows --- LOG: Download OnStopBinding called (hrStatus = 0 / hrResponseHdr = 0). LOG: URL Download Complete: hrStatus:0, hrOSB:800c0400, hrResponseHdr:0, URL:(https://rhevm36.spice.brq.redhat.com/ovirt-engine/services/files/spice/SpiceX.cab) LOG: Reporting Code Download Completion: (hr:800c0400 (FAILED), CLASSID: acd6d89c..., szCODE:(https://rhevm36.spice.brq.redhat.com/ovirt-engine/services/files/spice/SpiceX.cab), MainType:(null), MainExt:(null)) </pre></html Created attachment 1115179 [details]
install prompt popup
There is still no way to install the plugin, clicking the popup displayed on this screenshot/attachment just refreshes the page. Domain is in trusted sites and security level is low.
RHEV 3.6.2-9
Windows 7 x64
IE 11
Petr, please confirm: 1. that hot-fixes from Microsoft are installed on your Windows. See comment #18. It is essential to have updated Windows. 2. also, please confirm that you _can_ install cab file from RHEV 3.5. p.s. I can confirm that I can install cab file from RHEVM 3.6. (After creating symlink) Sorry for my error, with system fully updated this works correctly. *** Bug 1295874 has been marked as a duplicate of this bug. *** |