Bug 126982

Summary: rhn_register fails for existing user - Error Clas Code 31
Product: Red Hat Enterprise Linux 3 Reporter: John Kelley <john>
Component: rhn_registerAssignee: Adrian Likins <alikins>
Status: CLOSED NOTABUG QA Contact: Fanny Augustin <fmoquete>
Severity: medium Docs Contact:
Priority: medium    
Version: 3.0CC: rebus, shillman
Target Milestone: ---   
Target Release: ---   
Hardware: i686   
OS: Linux   
URL: http://12.107.129.97
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2004-07-08 20:38:20 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description John Kelley 2004-06-30 00:57:13 UTC
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; YComp 
5.0.0.0; .NET CLR 1.1.4322)

Description of problem:
Installed OS, configured networking - all OK.  Went to Red Hat and 
registered product.  Ran rhn_register from machine which produced  
Error Clas Code 31 "An error occurred while processing this request".

Version-Release number of selected component (if applicable):
Enterprise AS 3

How reproducible:
Always

Steps to Reproduce:
1.rhn_register
2.click through menu's
3.
    

Actual Results:  above error

Expected Results:  Shoud have registered me so I could run up2date.

Additional info:

You can call me at 518 882-1991 or email me at john

Comment 1 Suzanne Hillman 2004-07-08 20:34:06 UTC
If this is something urgent enough that you are willing to give out
your phone number, I suspect that you actually wanted to have gone
through support, rather than bugzilla:
https://www.redhat.com/apps/support/

Comment 2 John Kelley 2004-07-08 20:37:54 UTC
You can close this bug.  I did go through support.  They had me 
delete the ID file in my machine, remove all my platforms, and start 
from scratch, which worked.

Comment 3 Michal Ambroz 2023-01-03 17:54:45 UTC
Hello please can anyone who is able to edit this ticket change its alias "john" to something else. It prevents searching bugzilla for the "john" package name.
Thank you
Michal Ambroz