Bug 1271984

Summary:	"500 Internal Server Error" or "undefined method 'state' for..." when listing VMs in RHEV compute resource
Product:	Red Hat Satellite	Reporter:	Antonin Pagac <apagac>
Component:	Compute Resources - RHEV	Assignee:	satellite6-bugs <satellite6-bugs>
Status:	CLOSED DEFERRED	QA Contact:	Katello QA List <katello-qa-list>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	Nightly	CC:	bkearney, inecas, kbidarka, oprazak
Target Milestone:	Unspecified	Keywords:	Triaged
Target Release:	Unused
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2017-03-13 20:14:59 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Antonin Pagac 2015-10-15 08:38:23 UTC

Description of problem:
When trying to list VMs on freshly added RHEV compute resource, one of following errors appear:

"There was an error listing VMs: 500 Internal Server Error"
or
"There was an error listing VMs: undefined method `state' for #<Fog::Compute::Ovirt::Server:0x0000000a5c7ab0>"

There is no additional info in production.log

Version-Release number of selected component (if applicable):
Satellite Version 6.1.3 COMPOSE 6
Red Hat Enterprise Virtualization Manager Version: 3.6.0-0.18.el6

How reproducible:
There always appears an error, it seems to be random of the two errors mentioned.

Steps to Reproduce:
1. Add a rhev (3.6) compute resource
2. Click on Virtual Machines tab
3. One of the errors appears

Actual results:
Can't list VMs, error appears

Expected results:
Can list VMs, list of VMs appears

Additional info:
Sat6 running with updated fog:

ruby193-rubygem-fog-core-1.32.0-1.el7.noarch
ruby193-rubygem-fog-google-0.0.7-1.el7.noarch
ruby193-rubygem-fog-1.32.0-1.el7.noarch
ruby193-rubygem-fog-aws-0.7.2-1.el7.noarch
ruby193-rubygem-fog-json-1.0.0-2.1.el7.noarch
ruby193-rubygem-fog-xml-0.1.2-1.el7.noarch

Also updated is rbovirt:
ruby193-rubygem-rbovirt-0.0.35-1.el7.noarch

Comment 1 Antonin Pagac 2015-10-15 08:55:37 UTC

Tried also with rhevm3.5, the error appears there too.

Red Hat Enterprise Virtualization Manager Version: 3.5.0-0.32.el6ev

Comment 3 Bryan Kearney 2016-07-26 15:25:24 UTC

Moving 6.2 bugs out to sat-backlog.

Comment 4 Bryan Kearney 2016-07-26 15:39:52 UTC

Moving 6.2 bugs out to sat-backlog.

Comment 6 Bryan Kearney 2017-03-13 20:14:59 UTC

I do not see this bug being addressed in the near term. If you believe closing this is an issue, please feel free to re-open with additional information.