Bug 1273331

Summary:	[Docs] [Install] Engine best practices document should include the proper date/time configuration
Product:	Red Hat Enterprise Virtualization Manager	Reporter:	Elad <ebenahar>
Component:	Documentation	Assignee:	Julie <juwu>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Lucy Bopf <lbopf>
Severity:	high	Docs Contact:
Priority:	medium
Version:	3.6.0	CC:	adahms, ebenahar, ecohen, gklein, juwu, lbopf, lsurette, oourfali, rbalakri, yeylon, ylavi
Target Milestone:	ovirt-3.6.3
Target Release:	3.6.3
Hardware:	x86_64
OS:	Unspecified
Whiteboard:	docs
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2016-01-04 01:17:20 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	Docs	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:

Description Elad 2015-10-20 08:56:53 UTC

Description of problem:
Date/time configuration should be mentioned in the engine best practices document.
For example, while engine time is few hours late/early, it could result in accounts cannot access with 'account has expired' issues as reported in https://bugzilla.redhat.com/show_bug.cgi?id=1273297

Version-Release number of selected component (if applicable):
rhevm-3.6.0.1-0.1.el6.noarch
rhevm-doc-3.6.0-1.el6eng.noarch

Comment 1 Julie 2015-12-08 01:19:17 UTC

hi Elad,
   Do you mean users should set up NTP on the Manager to avoid the issue you have described? I see a workaround has been provided in BZ#1171474:
--- 
Work around is to configure ntpd service to run on boot 
"chkconfig ntpd on"
and to set ntp config file for correct ntp server 
"vi /etc/ntp.conf"
clock.redhat.com
---

Is this what you are after? 

Cheers,
Julie

Comment 2 Elad 2015-12-08 07:32:18 UTC

Hi Julie, 
Yes, this is what I mean.

Comment 3 Julie 2015-12-14 07:55:13 UTC

Added an additional step to the Configuring the Red Hat Enterprise Virtualization Manager section in the Installation Guide:
----
If you intend to link your Red Hat Enterprise Virtualization environment with a directory server, configure the date and time to synchronize with the system clock used by the directory server to avoid unexpected account expiry issues. See <ulink url="https://access.redhat.com/documentation/en-US/Red_Hat_Enterprise_Linux/6/html/Deployment_Guide/sect-Date_and_Time_Configuration-Command_Line_Configuration-Network_Time_Protocol.html">Red Hat Enterprise Linux Deployment Guide, Configure NTP</ulink> for more information.
----

Hi Elad,
   Could you confirm if the note is correct? 

Cheers,
Julie

Comment 4 Elad 2015-12-16 12:01:17 UTC

Yes

Comment 6 Lucy Bopf 2015-12-21 06:25:11 UTC

Reviewed and merged. Looks good to me.


Moving to VERIFIED.