Bug 1279276

Summary:	Gnome-Software fails to install any software
Product:	[Fedora] Fedora	Reporter:	Ariel <ari.reads>
Component:	gnome-software	Assignee:	Richard Hughes <rhughes>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	23	CC:	ari.reads, klember, rhughes
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Hardware:	Unspecified
OS:	Unspecified
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Fixed In Version:		Doc Type:	Bug Fix
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Last Closed:	2016-01-08 17:39:21 UTC	Type:	Bug
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oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
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Embargoed:

Description Ariel 2015-11-09 01:33:12 UTC

Description of problem:

Gnome-Software fails to install any software - it shows an error message instead of installing.

DNF can install software with no issues.

This is on a recently-upgraded Fedora 23 (upgraded from Fedora 22, where gnome-software was working fine)

I saw some similar reports in "Ask Fedora". 

Log below. I noticed in the log output that gnome-software seems to be trying to install Fedora 22 packages instead of F23. 


Version-Release number of selected component (if applicable):


How reproducible:
Every time


Steps to Reproduce:
1.Select any non-installed software in Gnome-Software
2.Click Install
3.Window pops up saying "Sorry, this didn't work" 

Actual results:
Error message pops up, and some errors show in Journal (see below)


Expected results:
app should be installed


Additional info:

Output of journalctl -r (note the inverted order)

Nov 08 20:26:45 rew-localdomain gnome-session[2199]: (org.gnome.Software:2647): Gs-WARNING **: failed to install org.gnome.Polari.desktop: Failed to find polari;3.16.1-1.fc22;x86_64;fedora
Nov 08 20:26:45 rew-localdomain PackageKit[1677]: install-packages transaction /3819_ededcead from uid 1000 finished with failed after 34ms
Nov 08 20:26:45 rew-localdomain PackageKit[1677]: uid 1000 obtained auth for org.freedesktop.packagekit.package-install
Nov 08 20:26:45 rew-localdomain PackageKit[1677]: new install-packages transaction /3819_ededcead scheduled from uid 1000
Nov 08 20:26:45 rew-localdomain PackageKit[1677]: uid 1000 is trying to obtain org.freedesktop.packagekit.package-install auth (only_trusted:1)
Nov 08 20:26:43 rew-localdomain PackageKit[1677]: resolve transaction /3818_eebaabda from uid 1000 finished with success after 17ms

Comment 1 Richard Hughes 2016-01-08 10:21:24 UTC

What's the console message if you do:

killall gnome-software
gnome-software --verbose

and then try to install an application? Thanks.

Comment 2 Ariel 2016-01-08 17:39:21 UTC

Now it works, with or without --verbose.  Can't reproduce the issue.
Not sure what changed in the interim.
Thanks for following up.