Bug 1284097
| Summary: | all USB devices disconnect, USB is dead at that point | ||
|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Aran Cox <arancox> |
| Component: | kernel | Assignee: | Kernel Maintainer List <kernel-maint> |
| Status: | CLOSED EOL | QA Contact: | Fedora Extras Quality Assurance <extras-qa> |
| Severity: | high | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 22 | CC: | gansalmon, itamar, jonathan, kernel-maint, madhu.chinakonda, mchehab |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | x86_64 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2016-07-19 19:22:34 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
We are using a program called ocsinventory which triggers this bug. I haven't had the time to investigate what component of ocsinventory agent wrecks USB or why only on T1700's (that I can find.) Fedora 22 changed to end-of-life (EOL) status on 2016-07-19. Fedora 22 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen this bug against that version. If you are unable to reopen this bug, please file a new report against the current release. If you experience problems, please add a comment to this bug. Thank you for reporting this bug and we are sorry it could not be fixed. |
Description of problem: After some time of being booted all USB devices disconnect (keyboard and mouse) and at that point all USB devices are dead. Unplugging them and plugging them back in does nothing. The system is running still, I can ssh in and reboot or shut down. Log messages are this: Nov 19 16:12:59 X kernel: [ 6502.352134] usb 4-1: USB disconnect, device number 2 Nov 19 16:12:59 X kernel: [ 6502.352137] usb 4-1.3: USB disconnect, device number 3 Nov 19 16:12:59 X kernel: usb 4-1: USB disconnect, device number 2 Nov 19 16:12:59 X kernel: usb 4-1.3: USB disconnect, device number 3 Nov 19 16:12:59 X kernel: [ 6502.371190] usb 4-1.6: USB disconnect, device number 4 Nov 19 16:12:59 X kernel: usb 4-1.6: USB disconnect, device number 4 Nov 19 16:12:59 X systemd-udevd: error opening USB device 'descriptors' file Nov 19 16:12:59 X systemd-udevd: error opening USB device 'descriptors' file Nov 19 16:12:59 X systemd-udevd: error opening USB device 'descriptors' file Nov 19 16:12:59 X systemd-udevd: error opening USB device 'descriptors' file Nov 19 16:12:59 X kernel: [ 6502.448793] usb 3-1: USB disconnect, device number 2 Nov 19 16:12:59 X kernel: usb 3-1: USB disconnect, device number 2 Version-Release number of selected component (if applicable): kernel-4.2.5-201.fc22.x86_64 kernel-4.1.12-101.fc21.x86_64 How reproducible: I can only reproduce this on two brand new Dell Inc. Precision T1700 machines. I complained to Dell thinking it was a hardware problem and they swapped the motherboard on one of them. Same issues. Occurs under Fedora 21 and Fedora 22. Steps to Reproduce: 1. Boot up. 2. Wait. (a few hours, seems somewhat random, doesn't depend on if you are using the device or not.) 3. Actual results: USB disconnects all devices. Can't interact with machine. Expected results: keyboard mouse continue to work Additional info: Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 9 Hub bDeviceSubClass 0 Unused bDeviceProtocol 0 Full speed (or root) hub bMaxPacketSize0 64 idVendor 0x1d6b Linux Foundation idProduct 0x0002 2.0 root hub bcdDevice 4.02 iManufacturer 3 Linux 4.2.5-201.fc22.x86_64 ehci_hcd iProduct 2 EHCI Host Controller iSerial 1 0000:00:1d.0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 25 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 Unused bInterfaceProtocol 0 Full speed (or root) hub iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0004 1x 4 bytes bInterval 12 Hub Descriptor: bLength 9 bDescriptorType 41 nNbrPorts 2 wHubCharacteristic 0x000a No power switching (usb 1.0) Per-port overcurrent protection bPwrOn2PwrGood 10 * 2 milli seconds bHubContrCurrent 0 milli Ampere DeviceRemovable 0x02 PortPwrCtrlMask 0xff Hub Port Status: Port 1: 0000.0100 power Port 2: 0000.0100 power Device Status: 0x0001 Self Powered Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 9 Hub bDeviceSubClass 0 Unused bDeviceProtocol 0 Full speed (or root) hub bMaxPacketSize0 64 idVendor 0x1d6b Linux Foundation idProduct 0x0002 2.0 root hub bcdDevice 4.02 iManufacturer 3 Linux 4.2.5-201.fc22.x86_64 ehci_hcd iProduct 2 EHCI Host Controller iSerial 1 0000:00:1a.0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 25 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 Unused bInterfaceProtocol 0 Full speed (or root) hub iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0004 1x 4 bytes bInterval 12 Hub Descriptor: bLength 9 bDescriptorType 41 nNbrPorts 2 wHubCharacteristic 0x000a No power switching (usb 1.0) Per-port overcurrent protection bPwrOn2PwrGood 10 * 2 milli seconds bHubContrCurrent 0 milli Ampere DeviceRemovable 0x02 PortPwrCtrlMask 0xff Hub Port Status: Port 1: 0000.0100 power Port 2: 0000.0100 power Device Status: 0x0001 Self Powered Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 3.00 bDeviceClass 9 Hub bDeviceSubClass 0 Unused bDeviceProtocol 3 bMaxPacketSize0 9 idVendor 0x1d6b Linux Foundation idProduct 0x0003 3.0 root hub bcdDevice 4.02 iManufacturer 3 Linux 4.2.5-201.fc22.x86_64 xhci-hcd iProduct 2 xHCI Host Controller iSerial 1 0000:00:14.0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 31 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 Unused bInterfaceProtocol 0 Full speed (or root) hub iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0004 1x 4 bytes bInterval 12 bMaxBurst 0 Hub Descriptor: bLength 12 bDescriptorType 42 nNbrPorts 6 wHubCharacteristic 0x000a No power switching (usb 1.0) Per-port overcurrent protection bPwrOn2PwrGood 10 * 2 milli seconds bHubContrCurrent 0 milli Ampere bHubDecLat 0.0 micro seconds wHubDelay 0 nano seconds DeviceRemovable 0x00 Hub Port Status: Port 1: 0000.02a0 5Gbps power Rx.Detect Port 2: 0000.02a0 5Gbps power Rx.Detect Port 3: 0000.02a0 5Gbps power Rx.Detect Port 4: 0000.02a0 5Gbps power Rx.Detect Port 5: 0000.02a0 5Gbps power Rx.Detect Port 6: 0000.02a0 5Gbps power Rx.Detect Binary Object Store Descriptor: bLength 5 bDescriptorType 15 wTotalLength 15 bNumDeviceCaps 1 SuperSpeed USB Device Capability: bLength 10 bDescriptorType 16 bDevCapabilityType 3 bmAttributes 0x02 Latency Tolerance Messages (LTM) Supported wSpeedsSupported 0x0008 Device can operate at SuperSpeed (5Gbps) bFunctionalitySupport 3 Lowest fully-functional device speed is SuperSpeed (5Gbps) bU1DevExitLat 10 micro seconds bU2DevExitLat 512 micro seconds Device Status: 0x0001 Self Powered Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 9 Hub bDeviceSubClass 0 Unused bDeviceProtocol 1 Single TT bMaxPacketSize0 64 idVendor 0x1d6b Linux Foundation idProduct 0x0002 2.0 root hub bcdDevice 4.02 iManufacturer 3 Linux 4.2.5-201.fc22.x86_64 xhci-hcd iProduct 2 xHCI Host Controller iSerial 1 0000:00:14.0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 25 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 Unused bInterfaceProtocol 0 Full speed (or root) hub iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0004 1x 4 bytes bInterval 12 Hub Descriptor: bLength 11 bDescriptorType 41 nNbrPorts 15 wHubCharacteristic 0x000a No power switching (usb 1.0) Per-port overcurrent protection TT think time 8 FS bits bPwrOn2PwrGood 10 * 2 milli seconds bHubContrCurrent 0 milli Ampere DeviceRemovable 0x00 0x00 PortPwrCtrlMask 0xff 0xff Hub Port Status: Port 1: 0000.0100 power Port 2: 0000.0100 power Port 3: 0000.0100 power Port 4: 0000.0100 power Port 5: 0000.0100 power Port 6: 0000.0100 power Port 7: 0000.0100 power Port 8: 0000.0100 power Port 9: 0000.0100 power Port 10: 0000.0100 power Port 11: 0000.0100 power Port 12: 0000.0100 power Port 13: 0000.0100 power Port 14: 0000.0100 power Port 15: 0000.0100 power Device Status: 0x0001 Self Powered 00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 04) (prog-if 30 [XHCI]) Subsystem: Dell Device 05a6 Flags: bus master, medium devsel, latency 0, IRQ 27 Memory at f7120000 (64-bit, non-prefetchable) [size=64K] Capabilities: [70] Power Management version 2 Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+ Kernel driver in use: xhci_hcd 00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 04) (prog-if 20 [EHCI]) Subsystem: Dell Device 05a6 Flags: bus master, medium devsel, latency 0, IRQ 16 Memory at f7138000 (32-bit, non-prefetchable) [size=1K] Capabilities: [50] Power Management version 2 Capabilities: [58] Debug port: BAR=1 offset=00a0 Capabilities: [98] PCI Advanced Features Kernel driver in use: ehci-pci 00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 04) (prog-if 20 [EHCI]) Subsystem: Dell Device 05a6 Flags: bus master, medium devsel, latency 0, IRQ 23 Memory at f7137000 (32-bit, non-prefetchable) [size=1K] Capabilities: [50] Power Management version 2 Capabilities: [58] Debug port: BAR=1 offset=00a0 Capabilities: [98] PCI Advanced Features Kernel driver in use: ehci-pci