Bug 1296227

Summary:	Provide better error message when adding infrastructure provider
Product:	Red Hat CloudForms Management Engine	Reporter:	Jeff Warnica <jwarnica>
Component:	Providers	Assignee:	Oved Ourfali <oourfali>
Status:	CLOSED WONTFIX	QA Contact:	Shveta <sshveta>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	5.5.0	CC:	jfrey, jhardy, obarenbo, sshveta
Target Milestone:	GA
Target Release:	cfme-future
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:	infra:provider
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2017-08-21 13:04:42 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Jeff Warnica 2016-01-06 16:15:36 UTC

Description of problem:

When attempting to validate/add a new infrastructure provider, and the host name is incorrect, it displays the misleading message "Credential validation was not successful: Login failed due to a bad username or password."

evm.log actually helps:  
...... ERROR -- : <RHEVM> Ovirt::Service#resource_get: class = SocketError, message=getaddrinfo: Name or service not known, URI=.....

Suggest that UI relays truthful/helpful error message.

Comment 2 Greg Blomquist 2016-02-19 20:27:07 UTC

Oved, can you take a look at this?  I'm guessing that the error message that's logged to evm.log is getting lost before it hits the UI.  It would be nice to be able to carry that message forward to the UI.

Comment 3 Chris Pelland 2017-08-21 13:04:42 UTC

This bug has been open for more than a year and is assigned to an older release of CloudForms. 

If you would like to keep this Bugzilla open and if the issue is still present in the latest version of the product, please file a new Bugzilla which will be added and assigned to the latest release of CloudForms.