Bug 1309553
| Summary: | Failed to register with consumer id against SAM1.4 | ||||||||
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| Product: | Red Hat Enterprise Linux 6 | Reporter: | qianzhan | ||||||
| Component: | subscription-manager | Assignee: | Chris Snyder <csnyder> | ||||||
| Status: | CLOSED ERRATA | QA Contact: | John Sefler <jsefler> | ||||||
| Severity: | high | Docs Contact: | |||||||
| Priority: | high | ||||||||
| Version: | 6.8 | CC: | bcourt, cfouant, csnyder, gxing, qianzhan, sgao | ||||||
| Target Milestone: | rc | Keywords: | Regression, Triaged | ||||||
| Target Release: | --- | ||||||||
| Hardware: | Unspecified | ||||||||
| OS: | Unspecified | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2016-05-10 20:40:41 UTC | Type: | Bug | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Attachments: |
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Description
qianzhan
2016-02-18 05:53:41 UTC
Please attach the candlepin log file while this error occurred. Please see katello-debug info from SAM server: katello-debug-20160218213327.tar.gz And the rhsm.log from client: rhsm.log Created attachment 1128401 [details]
katello-debug-20160218213327.tar.gz
Created attachment 1128402 [details]
rhsm.log
The relevant log entries from rhsm.log:
2016-02-18 19:36:46,614 [DEBUG] subscription-manager:32054 @connection.py:557 - Making request: GET /sam/api/consumers/3faa59c5-3bef-4fd0-ad34-1aaaff55fe06
2016-02-18 19:36:46,828 [DEBUG] subscription-manager:32054 @connection.py:589 - Response: status=200
2016-02-18 19:36:46,829 [WARNING] subscription-manager:32054 @connection.py:593 - Clock skew detected, please check your system time
2016-02-18 19:36:46,835 [ERROR] subscription-manager:32054 @managercli.py:174 - Error during registration: 'type'
2016-02-18 19:36:46,835 [ERROR] subscription-manager:32054 @managercli.py:175 - 'type'
Traceback (most recent call last):
File "/usr/share/rhsm/subscription_manager/managercli.py", line 1084, in _do_command
if consumer['type']['manifest']:
KeyError: 'type'
Upon further investigation it appears that Sam 1.4 is not returning the consumer type as part of the json returned from calls to /sam/api/consumers/<consumerid>. The PR above will allow the command to succeed even in the case the json does not include the type but that is not desirable as it would allow users of the latest subman to register as distributors (reintroducing a bug that was previously fixed). It appears that the version of candlepin included with sam 1.4 has the necessary information as part of its model. Christine, is there any way that sam could be filtering out the consumer type for some reason? Vritant and I have accepted the suggested fix for the time being after talking with Christine. I no longer require additional information from her for this issue. I will verify it when next RHEL6.8 build comes. (In reply to qianzhan from comment #13) > I will verify it when next RHEL6.8 build comes. Thank you qianzhan for verifying... It is now available in build... [root@jsefler-6 ~]# rpm -q subscription-manager subscription-manager-1.16.8-4.el6.x86_64 [root@jsefler-6 ~]# rpm -q subscription-manager --changelog | grep 1309553 - 1309553: Do not fail on check for consumer["type"]["manifest"] Thanks for John's reminder. I installed RHEL-6.8-20160308.0, and it's subscription version: [root@dhcp-128-75 ~]# subscription-manager version server type: This system is currently not registered. subscription management server: 1.4.3.28-1.el6sam_splice-Headpin subscription management rules: Unknown subscription-manager: 1.16.8-3.el6 python-rhsm: 1.16.6-1.el6 Failed in build RHEL-6.8-20160308.0: [root@dhcp-128-75 ~]# subscription-manager register --consumerid=eb799120-448c-4350-b0ea-27c7f0ea5162 Registering to: samserv.redhat.com:443/sam/api Username: admin Password: 'type' So still need to wait for next new build. My apologies to qianzhan. The fixed package is in the nightly compose RHEL-6.8-20160308.n.0 but it is NOT in the rel-eng compose RHEL-6.8-20160308.0. I agree that we should wait for verification in a rel-eng compose. Thanks. Verified. Version-Release number of selected component: subscription-manager: 1.16.8-5.el6 python-rhsm: 1.16.6-1.el6 Verification: [root@dhcp-128-48 ~]# subscription-manager register Registering to: samserv.redhat.com:443/sam/api Username: admin Password: The system has been registered with ID: 19edb3d4-cffb-4a63-8eb4-df8858899af6 [root@dhcp-128-48 ~]# rm -f /etc/pki/consumer/* [root@dhcp-128-48 ~]# subscription-manager register --consumerid=19edb3d4-cffb-4a63-8eb4-df8858899af6 Registering to: samserv.redhat.com:443/sam/api Username: admin Password: The system has been registered with ID: 19edb3d4-cffb-4a63-8eb4-df8858899af6 Moving this bug from ON_QA to VERIFIED. Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHBA-2016-0797.html |