Bug 1309705

Summary: Cloud partner is unable to submit test results throwing an error invalid username and password
Product: Red Hat Certification Program Reporter: Suman Guha <sguha>
Component: redhat-certificationAssignee: Greg Nichols <gnichols>
Status: CLOSED WONTFIX QA Contact: Brian Brock <bbrock>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 1.0CC: brose, jread, sguha, sgupta
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Fixed In Version: Doc Type: Bug Fix
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Last Closed: 2016-03-07 17:32:08 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Flags
webui
none
CLI none

Description Suman Guha 2016-02-18 14:16:48 UTC 
Created attachment 1128231 [details]
webui

Description of problem:Cloud partner is unable to submit test results throwing an error invalid username and password. 

Partner is using sso useraccount, successfully opened cert in CWE but in rhcert it says attached error for both web UI and CLI. 

Version-Release number of selected component (if applicable):


How reproducible:
# rhcert-backend plan
# rhcert-backend run
# rhcert-backend submit

Error: searching for certification.
The username or password you entered is not valid

Actual results:


Expected results: Partner should be able to submit the test results for certification.

Blocking following cert:
[1]https://hardware.redhat.com/show.cgi?id=1309351
[2]https://bugzilla.redhat.com/show_bug.cgi?id=1309351
Comment 1 Suman Guha 2016-02-18 14:18:15 UTC 
Created attachment 1128232 [details]
CLI
Comment 3 Suman Guha 2016-02-18 16:08:34 UTC 
Greg,

Waiting for the SA to provide us the version of redhat-certification. I will update the bug shortly.

Thanks,
Suman
Comment 4 Suman Guha 2016-02-19 15:59:20 UTC 
Hi James,

Can you please let us know the version of the redhat-certification Oktawave is using ? I have provided them instructions at https://bugzilla.redhat.com/show_bug.cgi?id=1309351 but didn't receive any response. 

Once we know the version we will be able to debug the issue. 

Thanks,
Suman
Comment 5 Suman Guha 2016-03-07 17:32:08 UTC 
Notfixed on older version but this has been fixed with newer release rhcert2.2. Since CCSP partners is moved from bugzilla to sso workflow the minimum requirement for that is to use rhcert2.2(newer version of the tool). 

Closing this bug as the certification is closed and this is not blocking any partners.
Comment 6 James Read 2016-03-21 15:55:22 UTC 
Dropping the NEEDINFO on me because it was confirmed that this is fixed in the newer version of the tool.