| Summary: | subscription-manager list --available comes back with this error message "Invalid credentials.' | ||||||
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| Product: | Red Hat Enterprise Linux 7 | Reporter: | Claude Dube <claude.dube> | ||||
| Component: | subscription-manager | Assignee: | candlepin-bugs | ||||
| Status: | CLOSED NOTABUG | QA Contact: | John Sefler <jsefler> | ||||
| Severity: | high | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 7.1 | CC: | bcourt | ||||
| Target Milestone: | rc | ||||||
| Target Release: | --- | ||||||
| Hardware: | ppc64 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2016-02-22 16:57:20 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Attachments: |
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This appears to be a configuration issue: Looking the log file it appears that the consumer identity certificate has been removed. 2016-02-21 12:53:53,374 [DEBUG] subscription-manager @identity.py:143 - Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem' This would usually be the case if a system has either never been registered or was unregistered. This can be validated by running "subscription-manager identity". If the consumer has been properly registered please re-open and attach the archive generated by "rhsm-debug system" |
Created attachment 1129075 [details] subscription-manager's log file Description of problem: Login as root on client the subscription-manager has been successfully registered. however, subscription-manager list --available comes out with this error message "Invalid credentials." The system time is perfectly synchronized. Version-Release number of selected component (if applicable): rpm -qa | egrep "subscription-manager|python-rhsm" python-rhsm-1.13.10-1.el7.ppc64 subscription-manager-1.13.22-1.el7.ppc64 subscription-manager version server type: Red Hat Subscription Management subscription management server: 0.9.51.11-1 subscription management rules: 5.15 subscription-manager: 1.13.22-1.el7 python-rhsm: 1.13.10-1.el7 How reproducible: always Steps to Reproduce: 1. subscription-manager list --available Invalid credentials. 2. 3. Actual results: "Invalid credentials.' Expected results: returns repository list Additional info: