Bug 1310910

Summary: CFME UI becomes inaccessible after entering bad credentials for RHEV host
Product: Red Hat CloudForms Management Engine Reporter: Nandini Chandra <nachandr>
Component: ApplianceAssignee: Boriso <bodnopoz>
Status: CLOSED WORKSFORME QA Contact: Nandini Chandra <nachandr>
Severity: high Docs Contact:
Priority: high    
Version: 5.4.0CC: abellott, bodnopoz, jhardy, jrafanie, nachandr, obarenbo, oourfali
Target Milestone: GA   
Target Release: 5.6.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: worker:rhev
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-05-31 07:36:22 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Nandini Chandra 2016-02-22 23:51:04 UTC
Description of problem:
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Version-Release number of selected component (if applicable):
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5.4


How reproducible:
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Intermittently


Steps to Reproduce:
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1.Manage a RHEV provider(Tested RHEV 3.4)
2.Add default credentials to the RHEV host.Click 'Configuration', click 'Edit this item'.
3.Enter credentials in the Default tab and hit the 'Validate' button.


Actual results:
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UI becomes inaccessible


Expected results:
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UI should remain accessible.


Additional info:
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This issue is only seen in 5.4 and not 5.5.

Comment 2 Joe Rafaniello 2016-03-08 17:06:56 UTC
Hi Greg, 

Do you think this is related to the code that checks if the authentication is valid before starting the worker?  If so, I don't know how easy that is to backport to 5.4. I don't know that this would cause the UI to become unresponsive but if the worker continually restarts, I suppose the system could become unstable.  Can you have someone investigate and let me know if I can help?

Thanks,
Joe

Comment 4 Oved Ourfali 2016-05-10 05:42:45 UTC
Nandini, we don't see the issue in 5.6.
Can you check if it reproduces for you?

Comment 5 Nandini Chandra 2016-06-29 08:02:25 UTC
Oved,

This issue can't be reproduced in 5.6.