| Summary: | Service : Service catalog requests randomly fails with error in logs | ||||||
|---|---|---|---|---|---|---|---|
| Product: | Red Hat CloudForms Management Engine | Reporter: | John Prause <jprause> | ||||
| Component: | Provisioning | Assignee: | Bill Wei <bilwei> | ||||
| Status: | CLOSED ERRATA | QA Contact: | Shveta <sshveta> | ||||
| Severity: | high | Docs Contact: | |||||
| Priority: | high | ||||||
| Version: | 5.5.0 | CC: | bilwei, cpelland, dajohnso, gmccullo, jhardy, obarenbo, sshveta | ||||
| Target Milestone: | GA | Keywords: | ZStream | ||||
| Target Release: | 5.5.4 | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | service:catalog:provision | ||||||
| Fixed In Version: | 5.5.4.0 | Doc Type: | Bug Fix | ||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | 1310842 | Environment: | |||||
| Last Closed: | 2016-05-31 13:41:04 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Bug Depends On: | 1310842 | ||||||
| Bug Blocks: | |||||||
| Attachments: |
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Comment 2
CFME Bot
2016-03-08 03:45:41 UTC
I would like more info. I added Vmware provider 5.5 and then provisioned some VMs and many times went to Services->Request, but didn't see any errors. In which log file should the error be? Please refer https://bugzilla.redhat.com/show_bug.cgi?id=1310842. Steps to reproduce : Create a vmware provisioning request and select a template that exists in two datacenters . Still see the same error . Attached logs Created attachment 1155888 [details]
automation log
This issue should be fixed with the merging of MR https://gitlab.cloudforms.lab.eng.rdu2.redhat.com/cloudforms/cfme_productization/merge_requests/223 Shveta - If you have this reproduced in your env we can quickly test by disabling the set_folder logic in the RedHat domain in automate. Shveta, I disabled the set_folder logic and ordered service 'data_item'. The request was completed. New commit detected on cfme_productization/master: https://code.engineering.redhat.com/gerrit/gitweb?p=cfme_productization.git;a=commit;h=542e69184814f70830dc9870d9cd582bfd9a690a commit 542e69184814f70830dc9870d9cd582bfd9a690a Merge: c5c4221 a61e0ef Author: Greg McCullough <gmccullo> AuthorDate: Wed May 18 12:17:02 2016 -0400 Commit: Greg McCullough <gmccullo> CommitDate: Wed May 18 12:17:02 2016 -0400 Merge branch 'master_remove_placement' into 'master' No longer need to determine placement_folder_name It has been set in provision/cloing.rb https://bugzilla.redhat.com/show_bug.cgi?id=1313067 https://bugzilla.redhat.com/show_bug.cgi?id=1337049 This is a clean cherry-pick from cfme_productization:5.5.z See merge request !268 .../__methods__/vmware_preprovision_clone_to_vm.rb | 24 ++-------------------- 1 file changed, 2 insertions(+), 22 deletions(-) New commit detected on cfme_productization/master: https://code.engineering.redhat.com/gerrit/gitweb?p=cfme_productization.git;a=commit;h=a61e0ef31989fadad6efbd75f621d7ad527fff48 commit a61e0ef31989fadad6efbd75f621d7ad527fff48 Author: Bill Wei <bilwei> AuthorDate: Mon Apr 18 16:20:58 2016 -0400 Commit: Bill Wei <bilwei> CommitDate: Wed May 18 11:39:05 2016 -0400 No longer need to determine placement_folder_name It has been set in provision/cloing.rb https://bugzilla.redhat.com/show_bug.cgi?id=1313067 .../__methods__/vmware_preprovision_clone_to_vm.rb | 24 ++-------------------- 1 file changed, 2 insertions(+), 22 deletions(-) Fixed. verified in 5.5.4.2.20160517154712_629f93b Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2016:1101 |