Bug 1313649

Summary: Can not register through firstboot in s390x
Product: Red Hat Enterprise Linux 6 Reporter: qianzhan
Component: firstbootAssignee: Martin Kolman <mkolman>
Status: CLOSED WORKSFORME QA Contact: Release Test Team <release-test-team>
Severity: unspecified Docs Contact:
Priority: high    
Version: 6.8CC: qianzhan
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-03-18 05:51:45 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
stuck_registration_in_firstboot.png
none
exception_when_registering_s390_to_satellite.png
none
'messages'
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successfully_register_through_firstboot_in_s390x.png none

Description qianzhan 2016-03-02 06:49:15 UTC 
Description of problem:
Can not register through firstboot in s390x

Version-Release number of selected component (if applicable):
subscription-manager-firstboot-1.16.8-3.el6.s390x
firstboot-1.110.15-4.el6.s390x
subscription-manager: 1.16.8-3.el6
python-rhsm: 1.16.6-1.el6

How reproducible:
1/1

Steps to Reproduce:
1. Install RHEL-6.8-server-s390x-20160225.0
2. Open firstboot, and register to Satellite-6.1.0-RHEL-7-20160209.1


Actual results:
An Exception window prompts, and there is nothing after clicking the 'debug' button on this window. The registering process bar is rolling all the time. Please see attachment 'stuck_registration_in_firstboot.png'

Expected results:
The registration should succeed in firstboot.

Additional info:
Comment 1 qianzhan 2016-03-02 06:49:58 UTC 
Created attachment 1132154 [details]
stuck_registration_in_firstboot.png
Comment 3 Martin Kolman 2016-03-03 20:05:27 UTC 
Could you attach the system log (IIRC it should be in /var/log/messages on RHEL 6) from the system ? There could be some more information about the exception.
Comment 4 qianzhan 2016-03-04 06:23:37 UTC 
(In reply to Martin Kolman from comment #3)
> Could you attach the system log (IIRC it should be in /var/log/messages on
> RHEL 6) from the system ? There could be some more information about the
> exception.

I still can not provision a s390x machine all day, so I will update this info immediately.
Comment 5 qianzhan 2016-03-04 08:26:11 UTC 
Created attachment 1133106 [details]
exception_when_registering_s390_to_satellite.png
Comment 6 qianzhan 2016-03-04 08:27:07 UTC 
Created attachment 1133107 [details]
'messages'
Comment 7 qianzhan 2016-03-04 08:28:39 UTC 
I tried again, and exception still prompted when registering to satellite via firstboot. Please see attachments 'exception_when_registering_s390_to_satellite.png' and 'messages'.
Comment 8 qianzhan 2016-03-18 05:51:45 UTC 
Verifying version:
subscription-manager: 1.16.8-5.el6
python-rhsm: 1.16.6-1.el6

Verification:
1. Install RHEL-6.8-server-s390x-20160315.0
2. Open firstboot, and register to Satellite-6.1.0-RHEL-7-20160209.1 successfully. Please see attachment 'successfully_register_through_firstboot_in_s390x.png'


Close the bug as WORKSFORME
Comment 9 qianzhan 2016-03-18 05:52:30 UTC 
Created attachment 1137677 [details]
successfully_register_through_firstboot_in_s390x.png