Bug 1317050
| Summary: | RHEL 5 32 bits server is not able to get product and channel from Satellite6 | ||
|---|---|---|---|
| Product: | Red Hat Satellite | Reporter: | Alessandro Silva <alsilva> |
| Component: | Subscription Management | Assignee: | satellite6-bugs <satellite6-bugs> |
| Status: | CLOSED NOTABUG | QA Contact: | Katello QA List <katello-qa-list> |
| Severity: | medium | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 6.1.6 | ||
| Target Milestone: | Unspecified | ||
| Target Release: | Unused | ||
| Hardware: | x86_64 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2016-06-21 14:47:08 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
Any update about this bug? Is there something that I could help to proceed with the solution for? Looking into the /etc/pki/product directory: 32Bits server: root ~ # ls -l /etc/pki/product/ total 0 ================ 64 Bits Server [root@s01web193 ~]# ls -l /etc/pki/product/ total 0 This issue will be fixed? Closing this BZ |
We are able to register RHEL server clients [5,6,7] on Satellite 6.06 , but If the RHEL client is rhel5-32bits, after register, the base channel is not available and the message "No products installed" is showed. The RHEL 5 32 bits channel was synced and is available in the Satellite 6 server. Because of that, my customer is not able to update or install packages. Version-Release number of selected component (if applicable): - Red Hat Satellite 6.06 - RHEL server client 5.11 How reproducible: 1. # subscription-manager register --org="MyOrg" --activationkey="rhel-virt" The system has been registered with ID: 9a7a524f-a7d3-4dcc-be58-c5b29c0cc1e4 No products installed. # subscription-manager status +-------------------------------------------+ System Status Details +-------------------------------------------+ Overall Status: Current 2. Looking into the manifest, I'm not able to see 5Server channel and the tree: /rhel/server/5/5Server/i386/os # rct cat-manifest manifest_47dd7757-243f-4432-9f36-eece6325184f.zip | grep 5Server /content/beta/rhel/server/5/5Server/$basearch/rh-common/debug /content/beta/rhel/server/5/5Server/$basearch/rh-common/iso /content/beta/rhel/server/5/5Server/$basearch/rh-common/os /content/beta/rhel/server/5/5Server/$basearch/rh-common/source/SRPMS /content/beta/rhel/server/5/5Server/$basearch/sat-tools/6/debug /content/beta/rhel/server/5/5Server/$basearch/sat-tools/6/os /content/beta/rhel/server/5/5Server/$basearch/sat-tools/6/source/SRPMS /content/dist/rhel/server/5/5Server/$basearch/sat-tools/6.1/debug /content/dist/rhel/server/5/5Server/$basearch/sat-tools/6.1/os /content/dist/rhel/server/5/5Server/$basearch/sat-tools/6.1/source/SRPMS /content/rhb/rhel/server/5/5Server/$basearch/devtoolset/debug /content/rhb/rhel/server/5/5Server/$basearch/devtoolset/os /content/rhb/rhel/server/5/5Server/$basearch/devtoolset/source/SRPMS /content/beta/rhel/server/5/5Server/$basearch/rh-common/debug /content/beta/rhel/server/5/5Server/$basearch/rh-common/iso /content/beta/rhel/server/5/5Server/$basearch/rh-common/os /content/beta/rhel/server/5/5Server/$basearch/rh-common/source/SRPMS /content/beta/rhel/server/5/5Server/$basearch/sat-tools/6/debug /content/beta/rhel/server/5/5Server/$basearch/sat-tools/6/os /content/beta/rhel/server/5/5Server/$basearch/sat-tools/6/source/SRPMS /content/dist/rhel/server/5/5Server/$basearch/sat-tools/6.1/debug /content/dist/rhel/server/5/5Server/$basearch/sat-tools/6.1/os /content/dist/rhel/server/5/5Server/$basearch/sat-tools/6.1/source/SRPMS /content/rhb/rhel/server/5/5Server/$basearch/devtoolset/debug /content/rhb/rhel/server/5/5Server/$basearch/devtoolset/os /content/rhb/rhel/server/5/5Server/$basearch/devtoolset/source/SRPMS /content/beta/rhel/server/5/5Server/$basearch/rh-common/debug /content/beta/rhel/server/5/5Server/$basearch/rh-common/iso /content/beta/rhel/server/5/5Server/$basearch/rh-common/os /content/beta/rhel/server/5/5Server/$basearch/rh-common/source/SRPMS /content/beta/rhel/server/5/5Server/$basearch/sat-tools/6/debug /content/beta/rhel/server/5/5Server/$basearch/sat-tools/6/os /content/beta/rhel/server/5/5Server/$basearch/sat-tools/6/source/SRPMS /content/dist/rhel/server/5/5Server/$basearch/sat-tools/6.1/debug /content/dist/rhel/server/5/5Server/$basearch/sat-tools/6.1/os /content/dist/rhel/server/5/5Server/$basearch/sat-tools/6.1/source/SRPMS /content/rhb/rhel/server/5/5Server/$basearch/devtoolset/debug /content/rhb/rhel/server/5/5Server/$basearch/devtoolset/os /content/rhb/rhel/server/5/5Server/$basearch/devtoolset/source/SRPMS Actual results: # subscription-manager register --org="MyOrg" --activationkey="rhel-virt" The system has been registered with ID: 9a7a524f-a7d3-4dcc-be58-c5b29c0cc1e4 No products installed. # subscription-manager status +-------------------------------------------+ System Status Details +-------------------------------------------+ Overall Status: Current Expected results: We have to be able to: - Register RHEL 5 32 bits servers - Get base RHEL 5 32 bits channel available - Install packages from Satellite 6