Bug 1317116

hangs and crashes very different things. Can you get kernel logs when this happens or from a different bootup? How about sshing into the machine?

Created attachment 1136497 [details]
dmesg file from kdump

(In reply to Laura Abbott from comment #1)
> hangs and crashes very different things. Can you get kernel logs when this
> happens or from a different bootup? How about sshing into the machine?

Apologies for my complete ignorance!

What really happens is that, when I connect the Wacom tablet to the system and bring the pen (stylus) near the surface of the tablet, the system stops responding completely and the Caps lock LED keeps on flashing (kernel panic?). Naturally, only way out is to power off the system and cold-boot it.

I removed the kernel, so that I don't automatically boot into it. However, to submit the report, I tried to install it again, but could not find it in the fedora repo.

Unfortunately, the newest kernel in the distro (4.4.4-200.fc22) also has the bug. I tried both on a 32-bit as well as on a 64-bit system.

I was able to get the crash dump on a 64-bit system. The 'vmcore-dmesg.txt' file is attached.

Thanks, that's very useful. What was the last kernel version where this worked?

I have re-checked it on few available kernels, and can confirm that:

It is working on:
   4.0.4-301.fc22.i686
   4.3.4-200.fc22.x86_64
   4.3.5-200.fc22.x86_64

NOT working on:
   4.4.4-200.fc22.i686
   4.4.4-200.fc22.x86_64

Rajib, could you do a hid-recording[1] of your device on a working kernel?
From the upstream discussions, it might be that your device is already fixed by commits in the 4.5 kernel, but if you provide the hid-record output, I might be able to reproduce here.


[1] use "sudo hid-record" with the package hi-replay installed

Created attachment 1138188 [details]
hid-record available devices

Created attachment 1138189 [details]
hid-record for wacom CTL-471 (device 1)

Created attachment 1138190 [details]
hid-record for wacom CTL-471 (device 2)

Thanks Laura, Benjamin for looking into the problem.

I have attached the required 'hid-record' files.

Created attachment 1138637 [details]
0001-HID-wacom-fix-Bamboo-ONE-oops.patch

Thanks Rajib for the logs. I think I understood what happened, and got a patch that locally fixes the problem.

I can't provide you a Fedora kernel with it right now for you to test. (I am lacking a proper internet connection for a few days). We will try to see with the upstream project on sourceforge if they can find a tester. If not, then you probably will have to wait for me to provide you a test kernel with it...

I launched a scratch build of the current fedora 22 kernel with the patch I posted above (still not finished, but it should in a few hours at most):
http://koji.fedoraproject.org/koji/taskinfo?taskID=13427384

Would you mind testing it and report if it fixed your issue?

(In reply to Benjamin Tissoires from comment #12)
> I launched a scratch build of the current fedora 22 kernel with the patch I
> posted above (still not finished, but it should in a few hours at most):
> http://koji.fedoraproject.org/koji/taskinfo?taskID=13427384
> 
> Would you mind testing it and report if it fixed your issue?

Thanks Benjamin!

I have tested the modified kernel, and the wacom table is working fine, and without any noticeable problem.

(In reply to Rajib Chakrabartty from comment #13)
> I have tested the modified kernel, and the wacom table is working fine, and
> without any noticeable problem.

Thanks for the tests. We are still seeing some issues on the linuxwacom bug (https://sourceforge.net/p/linuxwacom/bugs/311/). I hope we will be able to sort them out quickly so we can be sure we fixed everything.

Hello.
Any luck in getting this merged with upstream? I am hitting this bug as well. For now, can I just use http://koji.fedoraproject.org/koji/taskinfo?taskID=13427384?

Sorry for the lag. The patch has been accepted and is on its way to Linus:

https://git.kernel.org/cgit/linux/kernel/git/jikos/hid.git/commit/drivers/hid/wacom_wac.c?h=for-next&id=580549ef6b3e3fb3b958de490ca99f43a089a2cf

It is now safe to port it to all fedora branches (given that the affected release was 22).

(In reply to Aditya Patawari from comment #15)
> For now, can I just use
> http://koji.fedoraproject.org/koji/taskinfo?taskID=13427384?

Looks like there has been a few CVEs since that build. I launched the following which contains latest f22 fixes + the Bamboo One one:
http://koji.fedoraproject.org/koji/taskinfo?taskID=13624879

Patch added on all Fedora branches.  Thanks!

kernel-4.5.1-300.fc24 has been submitted as an update to Fedora 24. https://bodhi.fedoraproject.org/updates/FEDORA-2016-76706f51a7

kernel-4.4.7-300.fc23 has been submitted as an update to Fedora 23. https://bodhi.fedoraproject.org/updates/FEDORA-2016-8e858f96b8

kernel-4.4.7-200.fc22 has been submitted as an update to Fedora 22. https://bodhi.fedoraproject.org/updates/FEDORA-2016-56f5c3ea3a

kernel-4.5.1-300.fc24 has been pushed to the Fedora 24 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2016-76706f51a7

kernel-4.4.7-300.fc23 has been pushed to the Fedora 23 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2016-8e858f96b8

kernel-4.4.7-200.fc22 has been pushed to the Fedora 22 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2016-56f5c3ea3a

kernel-4.5.1-300.fc24 has been pushed to the Fedora 24 stable repository. If problems still persist, please make note of it in this bug report.

(In reply to Fedora Update System from comment #20)
> kernel-4.4.7-200.fc22 has been submitted as an update to Fedora 22.
> https://bodhi.fedoraproject.org/updates/FEDORA-2016-56f5c3ea3a

Thanks Benjamin, Josh!

Downloaded and installed kernel-4.4.7-200.fc22.x86_64.

So far so good. The Wacom One Tablet is working under the new kernel without any noticeable problem. System is also stable till now. Will update if any problem found.

kernel-4.4.7-300.fc23 has been pushed to the Fedora 23 stable repository. If problems still persist, please make note of it in this bug report.

kernel-4.4.8-200.fc22 has been submitted as an update to Fedora 22. https://bodhi.fedoraproject.org/updates/FEDORA-2016-373c063e79

kernel-4.4.8-200.fc22 has been pushed to the Fedora 22 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2016-373c063e79

kernel-4.4.8-200.fc22 has been pushed to the Fedora 22 stable repository. If problems still persist, please make note of it in this bug report.

Can confirm everything back to normal on Fedora 22!
Thank you for fixing this!

Fedora 22 changed to end-of-life (EOL) status on 2016-07-19. Fedora 22 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.