Bug 1317235
| Summary: | Laptop frozen after suspend (XPS 13 9343) | ||||||||||
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| Product: | [Fedora] Fedora | Reporter: | Michael Meschenmoser <michael> | ||||||||
| Component: | kernel | Assignee: | Kernel Maintainer List <kernel-maint> | ||||||||
| Status: | CLOSED CURRENTRELEASE | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||||
| Severity: | high | Docs Contact: | |||||||||
| Priority: | unspecified | ||||||||||
| Version: | 24 | CC: | antony.vennard, dave, gansalmon, itamar, jonathan, kernel-maint, labbott, madhu.chinakonda, mchehab, michael | ||||||||
| Target Milestone: | --- | ||||||||||
| Target Release: | --- | ||||||||||
| Hardware: | Unspecified | ||||||||||
| OS: | Unspecified | ||||||||||
| Whiteboard: | |||||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||||
| Doc Text: | Story Points: | --- | |||||||||
| Clone Of: | Environment: | ||||||||||
| Last Closed: | 2016-09-23 19:01:10 UTC | Type: | Bug | ||||||||
| Regression: | --- | Mount Type: | --- | ||||||||
| Documentation: | --- | CRM: | |||||||||
| Verified Versions: | Category: | --- | |||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||
| Embargoed: | |||||||||||
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Description
Michael Meschenmoser
2016-03-13 09:14:45 UTC
After several days with kernel-4.3.5 the problem did not reoccur. I'm pretty sure that kernel-4.4 is the problem. Nobody else experiencing this problem? You're not the only one getting this issue - I am too. Resume is failing. In some instances (gnome terminal via sudo systemctl suspend) I am able to see the screen as it was pre-suspend, but not do anything. Arch have this reported as a potential issue on their wiki: https://wiki.archlinux.org/index.php/Dell_XPS_13_(2015)#Graphical_artifacting.2Finstability_after_S3_resume . Suspend/resume is also mentioned here: https://www.ophion.ch/nix/linux-on-a-dell-xps-13-2015-model-9343/ as potentially X server related. I haven't tried the suggested fix from Arch, but several experiments seem to indicate that switching to a tty first does mean the laptop recovers from suspend quite well. I will try Arch's solution later. I think this might be Xorg, rather than kernel, related. Another thing to try: enable your ssh daemon: sudo systemctl start ssh obviously before you suspend, then ssh into the machine from a remote box. If you're able to do this the kernel is (naturally) fine :) You should then be able to restart your graphical session. If you can't (and you know ssh is configured correctly), the kernel is the issue. @Antony, others: Please disable Audio in BIOS and work with the latest 4.5 kernel from F23-stable. I didn't have any problems in over a dozen suspend tries. For the SSH thing: No luck. Either it is the kernel or the network is down to fast. If I find time, I will try with a USB-LAN adapter and configure it statically (not over Gnome/NetworkManager). Although with the "BIOS No Audio" setup I currently run, I was able to capture the following messages: >> This was also there before the problems... [ 110.595820] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment [ 119.616535] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment >> This I never saw before: [ 120.118795] ACPI Error: Cannot release Mutex [PATM], not acquired (20160108/exmutex-393) [ 120.118807] ACPI Error: Method parse/execution failed [\_SB.PCI0.LPCB.ECDV._Q66] (Node ffff8802168c2e10), AE_AML_MUTEX_NOT_ACQUIRED (20160108/psparse-542) Also affects a fresh Fedora Workstation 24 installation, therefore changing Version. I found this Dell page from 2015: del.ly/6011B6k4l Same error pattern, but quite old. They say it is patched by Canonical. See also https://bartongeorge.net/2015/08/28/recent-fixes-for-xps-13-developer-edition/ (point 2). Created attachment 1180009 [details]
Dell Latitude D430 lspci
Created attachment 1180010 [details]
Dell Latitude D430 lsmod
Exact thing happens to my Dell Latitude D430 100% of the time. It enters suspend correctly, but on leaving suspend I get a frozen desktop screen. The system is so badly frozen that using does nothing. Sorry, that using the caps lock has no effect. Created attachment 1180012 [details]
Dell Latitude D430 dmesg
I was able to coax an ABRT report after the update to Kernel 4.6.4-301. I filed the report here: bug 1358546 -Dave also see bug 1358555 After the latest Kernel update I no longer have problems. Closing this bug as fixed. If this is not correct please reopen. |