Bug 1320472

Summary: Utilization data does not show up in CFME
Product: Red Hat CloudForms Management Engine Reporter: Tony <ashlifst>
Component: ProvidersAssignee: Federico Simoncelli <fsimonce>
Status: CLOSED NOTABUG QA Contact: Dave Johnson <dajohnso>
Severity: medium Docs Contact:
Priority: medium    
Version: unspecifiedCC: ashlifst, jfrey, jhardy, obarenbo
Target Milestone: GAFlags: ashlifst: needinfo+
Target Release: 5.6.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: containers
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-03-24 15:58:38 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
CFME error log none

Description Tony 2016-03-23 10:03:35 UTC
Created attachment 1139449 [details]
CFME error log

Description of the problem:

After the metrics are set up with the router configured, there is no utilization data available in CFME


Version-Release number of selected component (if applicable):
CFME 5.5.3.2


How reproducible:
Always

Steps to Reproduce:
1.Configure hawkular metrics and the route to CFME. Verify the pods are available and the services are running
2.In the CFME, go to Configuration ---> Configure, choose the server and then check the desired settings on the right, except for Database synchronization and RHN Mirror, then click on save
3. Click on Containers --> Pods ---> select pod ---> Monitor ---> Utilization
4.Observe the message "No utilization data available"

Actual results:
No utilization data (graphs) appears

Expected results:
Graphs should be visible in CFME

Additional info:

Comment 2 Greg Blomquist 2016-03-24 13:53:06 UTC
Federico, can you take a look at this one?

Comment 3 Federico Simoncelli 2016-03-24 13:57:17 UTC
It seems that the router is unreachable. What's the status of the pods?

# oc get pods --all-namespaces

Comment 4 Tony 2016-03-24 14:11:29 UTC
            
(In reply to Federico Simoncelli from comment #3)
> It seems that the router is unreachable. What's the status of the pods?
> 
> # oc get pods --all-namespaces

All pods are running

NAMESPACE         NAME                         READY     STATUS    RESTARTS   AGE
default           jenkins-1-v4ite              1/1       Running   0          24d
default           management-metrics-1-279n4   1/1       Running   0          1d
openshift-infra   hawkular-cassandra-1-qbus1   1/1       Running   0          1d
openshift-infra   hawkular-metrics-c0skt       1/1       Running   0          1d
openshift-infra   heapster-gn2m3

Comment 5 Federico Simoncelli 2016-03-24 15:58:38 UTC
After discussing this with Tony we discovered that the master was not properly configured (hence port 5000 was unreachable).