Bug 1321082

Summary: [Encoding::UndefinedConversionError] \xC3 from ASCII-8BIT to UTF-8
Product: Red Hat CloudForms Management Engine Reporter: ncatling
Component: UI - OPSAssignee: Martin Povolny <mpovolny>
Status: CLOSED WORKSFORME QA Contact:
Severity: high Docs Contact:
Priority: high    
Version: 5.5.0CC: hkataria, jhardy, mpovolny, mwelk, ncatling, obarenbo, pakotvan
Target Milestone: GA   
Target Release: 5.6.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: ldap
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-05-06 07:03:42 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
production.log none

Description ncatling 2016-03-24 15:52:44 UTC
Created attachment 1140029 [details]
production.log

Description of problem:
Look Up LDAP Groups fails when trying to convert user name from ASCII to UTF-8.

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. Authenticate CloudForms to AD/LDAP
2. Create new group, specifying 'Look Up LDAP Groups'.
3. Specify 'User to Look Up' as one containing 'François' and error is produced.

Actual results:
Error in production.log
FATAL -- : Error caught: [Encoding::UndefinedConversionError] "\xC3" from ASCII-8BIT to UTF-8

Expected results:
Groups the user is a member of should be shown in the UI drop down.

Additional info:
See attachment log snippet.

Comment 2 Martin Povolny 2016-05-04 10:36:16 UTC
Hi. I saw several problem with the form:

https://bugzilla.redhat.com/show_bug.cgi?id=1332889

But I was not able to peproduce the bug, that you described.

Can you, please, check in 5.6?

Thx!