Bug 1323948

Summary: After locking/unlocking screen with light-locker, Xfce environment pointer is missing/invisible
Product: [Fedora] Fedora Reporter: Paul DeStefano <prd-fedora>
Component: xorg-x11Assignee: X/OpenGL Maintenance List <xgl-maint>
Status: CLOSED EOL QA Contact:
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 24CC: atenrok, jdean55, kevin, nonamedotc
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Last Closed: 2017-08-08 14:10:04 UTC Type: Bug
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Description Paul DeStefano 2016-04-05 07:17:19 UTC
Description of problem:
Has anyone seen this?  Lock/unlock screen with light-locker and pointer is invisible.  My touchpad is working and the pointer works, I just can't see where it is.  I can see buttons and windows receive focus (follow focus setting) as I move the pointer around, but there isn't any pointer icon.

Hmm, after working a few minutes, it shows up again.  Not sure how to force this.

Version-Release number of selected component (if applicable):
4.12.3-2 xfdesktop
1.7.0-1.fc23 light-locker

How reproducible:
Always after unlock with light-locker

Steps to Reproduce:
1. install light-locker
2. disable xscreensaver
3. reboot
4. login
5. lock screen
6. unlock screen

Actual results:
pointer is invisible

Comment 1 Kevin Fenzi 2016-04-07 16:50:03 UTC
This seems like a light-locker/graphics driver bug. 

Does this happen any other times? Or only on unlock?

Comment 2 Raphael Groner 2016-04-08 10:42:52 UTC
Thanks for your report. This seems to be a well known issue, as bug reports show from other distributions. I'm still not sure if it's a direct bug in light-locker and not in Xorg or kernel based graphics. An user writes that the command 'xset dpms force off' brings back the cursor.

Comment 3 Paul DeStefano 2016-04-08 17:08:42 UTC
Hi Kevin,

Sorry for the late reply.

This only happens on unlock.

And it doesn't happen always.  I tried it three times after installing light-locker and each time it took about 3-4 minutes before the cursor would reappear.  Since then, the problem has *not* happened several times and when it does happen, I'm able to coax it back more quickly by switching applications back and forth with SHIFT-TAB.

However, since reporting this, a second symptom has developed: Sometimes, when coming back from resume, light-locker is shown first for less than 1 second, then dark screen (not off, just black like a blank screensaver).  I cannot get light-locker back to be able to login.  I try changing virtual terminals which doesn't work, which is probably correct behavior, but...  Eventually, I try things like CTRL-ALT-DEL, but that causes the screen to go off, like DPMS or like Xorg crashed.  I am forced to use a hardware reset, so this is much more serious than the mouse cursor symptom.

I *may* have noticed a correlation between this new behavior and, when resuming from suspend, hitting the CTRL key multiple times instead of just once.  (I typically hit the CTRL key to cause a wake up from suspend, since opening the closed laptop doesn't seem to do it, automatically.  I don't think CTRL is significant, but perhaps any key too many times?)

Related? New bug?

Comment 4 Raphael Groner 2016-04-08 18:21:36 UTC
What graphics card do you have?

Did you try the suggested command 'xset dpms force off' to bring back the cursor?

Comment 5 Paul DeStefano 2016-04-08 18:56:30 UTC
Intel Atom Z36xxx/Z37xxx integrated display controller

No, it had not recurred so I could try that.  But, I recurred just now and the command did seem to work: the display turned off and when I hit a key, it turned back on and the cursor was immediately visible.  Of course, I had to start up a terminal before locking the screen so that I could type the command after unlocking.  I guess you would have to set up a hot-key for this command in order to use it as a workaround.

Have you seen or heard of the other symptom?  I think I will make a new report.  It seems more like an interaction with i915 driver, not just light-locker.

Comment 6 Raphael Groner 2016-04-19 16:42:42 UTC
Another user reported to upstream.
https://github.com/the-cavalry/light-locker/issues/80

Comment 7 Jim 2016-04-27 05:47:49 UTC
I have experienced this too. With light locker installed and locking active the cursor is invisible. Switching to a text console e.g. ctrl + alt + F5 and back will make the cursor reappear. 

It can be fixed in 2 ways, disable locking in Xfce settings - Power Manager - Security, obviously this is not desirable.

Second fix is to downgrade xorg-x11-server* to version 1.18.0-0.4.20150907.

(reported on the upstream bug.)

Comment 8 Paul DeStefano 2016-06-21 17:48:26 UTC
Symptoms persist after upgrade to F24.

Now, a downgrade is no longer an available workaround.  So...no workaround.

I notice that switching applications (terminal to FF and back) seems to help.  This is an improvement; that didn't help back in F23.

Comment 9 aten 2016-12-09 18:42:37 UTC
in my case on F24 + XFCE + light-locker screen never goes blank at all.  

Any suggestions on diagnosing this?

Comment 10 Fedora End Of Life 2017-07-25 20:28:42 UTC
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