| Summary: | Customer needs to enable automate role in UI zone to which thousands of messages are being queued but not processed | ||||||
|---|---|---|---|---|---|---|---|
| Product: | Red Hat CloudForms Management Engine | Reporter: | Thomas Hennessy <thenness> | ||||
| Component: | Automate | Assignee: | Tina Fitzgerald <tfitzger> | ||||
| Status: | CLOSED ERRATA | QA Contact: | Milan Falešník <mfalesni> | ||||
| Severity: | high | Docs Contact: | |||||
| Priority: | high | ||||||
| Version: | 5.5.0 | CC: | cpelland, dajohnso, jhardy, jprause, mfalesni, mfeifer, mkanoor, obarenbo, simaishi, tfitzger, thenness | ||||
| Target Milestone: | GA | Keywords: | ZStream | ||||
| Target Release: | 5.6.0 | ||||||
| Hardware: | x86_64 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | zone | ||||||
| Fixed In Version: | 5.6.0.0 | Doc Type: | Bug Fix | ||||
| Doc Text: |
Previously, if the Automate role was not enabled in the UI zone in a multi-zone environment, thousands of messages were being queued but not processed. This happened because the code set the zone to default, which directed the messages into the UI zone and prevented them from being picked up by workers in a zone where the Automate role was enabled. This patch clears the zone setting if the Automate role is not enabled in that zone, and messages are processed as expected.
|
Story Points: | --- | ||||
| Clone Of: | |||||||
| : | 1327604 (view as bug list) | Environment: | |||||
| Last Closed: | 2016-06-29 15:47:51 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Bug Depends On: | |||||||
| Bug Blocks: | 1327604 | ||||||
| Attachments: |
|
||||||
|
Description
Thomas Hennessy
2016-04-07 20:27:39 UTC
Tom just to validate can we get one of the Queue entries from the customers environment. The zone from the code looks like was setting the zone = default which would prevent it from getting picked up by workers in a different zone with Automate role. There was a similar bug https://bugzilla.redhat.com/show_bug.cgi?id=1302107 which has been fixed. We would have to back port that fix to the 5.5 Madhu and I spoke about this case today and I am uuploading a spreadsheet that provides several thousand message instances (with all message elements provided) as requested. Tom Hennessy Created attachment 1155859 [details]
spreadsheet with example automate role messages directed to UI zone
This issue has been resolved: https://gitlab.cloudforms.lab.eng.rdu2.redhat.com/cloudforms/cfme/merge_requests/818 Checked in 5.6.0.13. I used a setu pvery similar to the one I used to verify BZ#1302107. I could provision a VM with such setup. Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2016:1348 |