| Summary: | undercloud installation return error Element 'pip-and-virtualenv' not found | ||
|---|---|---|---|
| Product: | Red Hat OpenStack | Reporter: | Lan <lan.ling> |
| Component: | instack-undercloud | Assignee: | James Slagle <jslagle> |
| Status: | CLOSED WONTFIX | QA Contact: | Shai Revivo <srevivo> |
| Severity: | high | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 8.0 (Liberty) | CC: | bnemec, kaihua.chen, mburns, rhel-osp-director-maint |
| Target Milestone: | --- | Keywords: | Reopened, Triaged |
| Target Release: | --- | ||
| Hardware: | x86_64 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2017-03-16 14:22:24 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
This is because you have the EPEL version of diskimage-builder installed. Please confirm that you have a version with .el7ost and not .el7 and disable EPEL on your undercloud node. *** This bug has been marked as a duplicate of bug 1325417 *** Hi I checked our system, we do have the correct version of mentioned package. So the root cause in our case is different, I am re-open the case [stack@director ~]$ rpm -qa |grep diskimage-builder diskimage-builder-1.5.0-1.el7ost.noarch Regards Ling Lan any update pls? We don't support upgrading from beta code, do we? It wouldn't surprise me at all if that had something to do with this. Mike, can you confirm that this is not a supported use case? (In reply to Ben Nemec from comment #6) > We don't support upgrading from beta code, do we? It wouldn't surprise me > at all if that had something to do with this. Mike, can you confirm that > this is not a supported use case? No, Beta to GA updates are not supported. Okay, thanks. I'm closing this bug then. Please feel free to open a new one if the same problem happens when starting with GA code. |
Description of problem: RHOSP8 beta environment was previously installed. After do 'yum update -y' for undercloud director with latest version of 'python-tripleoclient-0.3.4-2.el7ost.noarch' 'openstack undercloud upgrade' return error below ERROR: Element 'pip-and-virtualenv' not found in '/usr/share/tripleo-puppet-elements:/usr/share/instack-undercloud:/usr/share/tripleo-image-elements:/usr/share/diskimage-builder/elements' Traceback (most recent call last): File "<string>", line 1, in <module> File "/usr/lib/python2.7/site-packages/instack_undercloud/undercloud.py", line 808, in install _run_instack(instack_env) File "/usr/lib/python2.7/site-packages/instack_undercloud/undercloud.py", line 692, in _run_instack _run_live_command(args, instack_env, 'instack') File "/usr/lib/python2.7/site-packages/instack_undercloud/undercloud.py", line 370, in _run_live_command raise RuntimeError('%s failed. See log for details.' % name) RuntimeError: instack failed. See log for details. Command 'instack-install-undercloud' returned non-zero exit status 1 Version-Release number of selected component (if applicable): openstack undercloud upgrade How reproducible: always Steps to Reproduce: 1. Existing system with RHOSP8 beta 2. 'yum update -y' and check the director package as 'python-tripleoclient-0.3.4-2.el7ost.noarch' 3. do 'openstack undercloud upgrade' or 'openstack undercloud install' Actual results: undercloud install or upgrade return error Expected results: no error Additional info: