Bug 1326578

Summary:

Email notification can't be configured in engine. "Operation Canceled Error while executing action: A Request to the Server failed with the following Status Code: 500"

Product:

[oVirt] ovirt-engine

Reporter:

Nikolai Sednev <nsednev>

Component:

Frontend.Core

Assignee:

Martin Perina <mperina>

Status:

CLOSED CURRENTRELEASE

QA Contact:

Nikolai Sednev <nsednev>

Severity:

high

Docs Contact:

Priority:

unspecified

Version:

4.0.0

CC:

bugs, mperina, sbonazzo

Target Milestone:

ovirt-4.0.0-beta

Keywords:

Triaged

Target Release:

4.0.0

Flags:

rule-engine: ovirt-4.0.0+
rule-engine: planning_ack+
mperina: devel_ack+
rule-engine: testing_ack+

Hardware:

x86_64

OS:

Linux

Whiteboard:

Fixed In Version:

Doc Type:

Bug Fix

Doc Text:

Story Points:

---

Clone Of:

Environment:

Last Closed:

2016-07-05 07:48:12 UTC

Type:

Bug

Regression:

---

Mount Type:

---

Documentation:

---

CRM:

Verified Versions:

Category:

---

oVirt Team:

Infra

RHEL 7.3 requirements from Atomic Host:

Cloudforms Team:

---

Target Upstream Version:

Embargoed:

Bug Depends On:

Bug Blocks:

1317468

Attachments:

Description	Flags
screenshot	none
sosreport from the engine	none

Description Nikolai Sednev 2016-04-13 07:03:04 UTC

Description of problem:
This bug being reopened from https://bugzilla.redhat.com/show_bug.cgi?id=1317468#c1

Failed to set the "Users"->"Manage Events"->"Storage Management Events:" -> "Storage Domain's number of LVs exceeded threshold", got:
"
Operation Canceled
Error while executing action: A Request to the Server failed with the following Status Code: 500"

Engine's components:
CentOS Linux release 7.2.1511 (Core) 
Linux 3.10.0-327.13.1.el7.x86_64 #1 SMP Thu Mar 31 16:04:38 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
ovirt-engine-4.0.0-0.0.master.20160404161620.git4ffd5a4.el7.centos.noarch
ovirt-host-deploy-1.5.0-0.0.master.20160329063025.gitdf57fe1.el7.centos.noarch
ovirt-host-deploy-java-1.5.0-0.0.master.20160329063025.gitdf57fe1.el7.centos.noarch
javassist-3.16.1-10.el7.noarch
javapackages-tools-3.4.1-11.el7.noarch
java-1.7.0-openjdk-devel-1.7.0.99-2.6.5.0.el7_2.x86_64
java-1.8.0-openjdk-1.8.0.77-0.b03.el7_2.x86_64
java-1.7.0-openjdk-headless-1.7.0.99-2.6.5.0.el7_2.x86_64
java-1.8.0-openjdk-headless-1.8.0.77-0.b03.el7_2.x86_64
javamail-1.4.6-8.el7.noarch
java-1.7.0-openjdk-1.7.0.99-2.6.5.0.el7_2.x86_64

These from server.log might be also related to the issue:

Caused by: java.lang.NoClassDefFoundError: javax/mail/internet/AddressException
        at java.lang.Class.forName0(Native Method) [rt.jar:1.8.0_77]
        at java.lang.Class.forName(Class.java:264) [rt.jar:1.8.0_77]
        at org.ovirt.engine.core.bll.CommandsFactory.loadClass(CommandsFactory.java:193) [bll.jar:]
        at org.ovirt.engine.core.bll.CommandsFactory.getCommandClass(CommandsFactory.java:178) [bll.jar:]
        at org.ovirt.engine.core.bll.CommandsFactory.getCommandClass(CommandsFactory.java:161) [bll.jar:]
        at org.ovirt.engine.core.bll.CommandsFactory.createCommand(CommandsFactory.java:86) [bll.jar:]
        at org.ovirt.engine.core.bll.CommandsFactory.createCommand(CommandsFactory.java:79) [bll.jar:]
        at org.ovirt.engine.core.bll.MultipleActionsRunner.initCommandsAndReturnValues(MultipleActionsRunner.java:80) [bll.jar:]
        at org.ovirt.engine.core.bll.MultipleActionsRunner.execute(MultipleActionsRunner.java:61) [bll.jar:]
        at org.ovirt.engine.core.bll.Backend.runMultipleActionsImpl(Backend.java:613) [bll.jar:]
        at org.ovirt.engine.core.bll.Backend.runMultipleActions(Backend.java:583) [bll.jar:]
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [rt.jar:1.8.0_77]
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [rt.jar:1.8.0_77]
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [rt.jar:1.8.0_77]
        at java.lang.reflect.Method.invoke(Method.java:498) [rt.jar:1.8.0_77]
        at org.jboss.as.ee.component.ManagedReferenceMethodInterceptor.processInvocation(ManagedReferenceMethodInterceptor.java:52)
        at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:340)
        at org.jboss.invocation.InterceptorContext$Invocation.proceed(InterceptorContext.java:437)
        at org.jboss.as.weld.ejb.Jsr299BindingsInterceptor.delegateInterception(Jsr299BindingsInterceptor.java:70) [wildfly-weld-10.0.0.Final.jar:10.0.0.Final]

Version-Release number of selected component (if applicable):


How reproducible:
100%

Steps to Reproduce:
1.Try configuring email notifications from UI "Users"->"Manage Events"->"Any of the optional check-boxes"
2.
3.

Actual results:
I can't select anything from the check-boxes as receiving Operation Canceled
Error while executing action: A Request to the Server failed with the following Status Code: 500

Expected results:
I should select any of available check-boxes or all of them and once selected, and state matches the trigger value, then notification should be sent in form of the email to defined email recipient.

Additional info:
Sosreport from the engine and screenshot of what I was trying to do.

Comment 1 Nikolai Sednev 2016-04-13 07:04:13 UTC

Created attachment 1146726 [details]
screenshot

Comment 2 Nikolai Sednev 2016-04-13 07:05:54 UTC

Created attachment 1146727 [details]
sosreport from the engine

Comment 3 Nikolai Sednev 2016-05-24 10:35:49 UTC

Works for me on these components:
rhevm-setup-plugins-4.0.0-0.3.alpha.el7ev.noarch
rhevm-dependencies-4.0.0-0.1.alpha.git9ae0cc3.el7ev.noarch
rhevm-4.0.0-0.6.master.el7ev.noarch
rhevm-doc-3.6.0-7.el6eng.noarch
rhevm-branding-rhev-4.0.0-0.0.master.20160219183625.el7ev.noarch
postfix-2.10.1-6.el7.x86_64
ovirt-engine-extensions-api-impl-4.0.0-0.6.master.el7ev.noarch
ovirt-host-deploy-1.5.0-0.2.alpha1.git968f12d.el7ev.noarch
ovirt-engine-tools-backup-4.0.0-0.6.master.el7ev.noarch
ovirt-engine-tools-4.0.0-0.6.master.el7ev.noarch
ovirt-iso-uploader-4.0.0-0.2.master.git98e29da.el7ev.noarch
ovirt-host-deploy-java-1.5.0-0.2.alpha1.git968f12d.el7ev.noarch
ovirt-vmconsole-1.0.2-1.el7ev.noarch
ovirt-engine-setup-plugin-vmconsole-proxy-helper-4.0.0-0.6.master.el7ev.noarch
ovirt-setup-lib-1.0.1-1.el7ev.noarch
ovirt-engine-dwh-setup-4.0.0-1.el7ev.noarch
ovirt-engine-websocket-proxy-4.0.0-0.6.master.el7ev.noarch
ovirt-engine-restapi-4.0.0-0.6.master.el7ev.noarch
ovirt-engine-vmconsole-proxy-helper-4.0.0-0.6.master.el7ev.noarch
ovirt-engine-backend-4.0.0-0.6.master.el7ev.noarch
ovirt-engine-setup-base-4.0.0-0.6.master.el7ev.noarch
ovirt-log-collector-4.0.0-0.1.master.git668ba27.el7ev.noarch
ovirt-engine-sdk-python-3.6.5.0-1.el7ev.noarch
ovirt-engine-extension-aaa-jdbc-1.1.0-0.3.el7ev.noarch
ovirt-engine-setup-plugin-ovirt-engine-common-4.0.0-0.6.master.el7ev.noarch
ovirt-engine-setup-plugin-websocket-proxy-4.0.0-0.6.master.el7ev.noarch
ovirt-engine-dbscripts-4.0.0-0.6.master.el7ev.noarch
ovirt-engine-setup-4.0.0-0.6.master.el7ev.noarch
ovirt-engine-userportal-4.0.0-0.6.master.el7ev.noarch
ovirt-image-uploader-4.0.0-0.1.master.gita3e72cd.el7ev.noarch
ovirt-vmconsole-proxy-1.0.2-1.el7ev.noarch
ovirt-engine-setup-plugin-ovirt-engine-4.0.0-0.6.master.el7ev.noarch
ovirt-engine-dwh-4.0.0-1.el7ev.noarch
ovirt-engine-webadmin-portal-4.0.0-0.6.master.el7ev.noarch
ovirt-engine-4.0.0-0.6.master.el7ev.noarch
ovirt-engine-cli-3.6.2.0-1.el7ev.noarch
ovirt-engine-lib-4.0.0-0.6.master.el7ev.noarch
Linux version 3.10.0-327.22.1.el7.x86_64 (mockbuild.eng.bos.redhat.com) (gcc version 4.8.5 20150623 (Red Hat 4.8.5-4) (GCC) ) #1 SMP Mon May 16 13:31:48 EDT 2016
Linux 3.10.0-327.22.1.el7.x86_64 #1 SMP Mon May 16 13:31:48 EDT 2016 x86_64 x86_64 x86_64 GNU/Linux
Red Hat Enterprise Linux Server release 7.2 (Maipo)


Host:
ovirt-vmconsole-host-1.0.2-0.0.master.20160517094103.git06df50a.el7.noarch
ovirt-setup-lib-1.0.2-0.0.master.20160502125738.gitf05af9e.el7.centos.noarch
ovirt-release40-4.0.0-0.3.beta1.noarch
ovirt-vmconsole-1.0.2-0.0.master.20160517094103.git06df50a.el7.noarch
ovirt-engine-sdk-python-3.6.5.1-0.1.20160507.git5fb7e0e.el7.centos.noarch
ovirt-host-deploy-1.5.0-0.1.alpha1.el7.centos.noarch
ovirt-hosted-engine-setup-2.0.0-0.1.beta1.el7.centos.noarch
ovirt-release-host-node-4.0.0-0.3.beta1.el7.noarch
ovirt-hosted-engine-ha-2.0.0-0.1.beta1.el7.centos.noarch
ovirt-node-ng-image-update-placeholder-4.0.0-0.3.beta1.el7.noarch
libvirt-client-1.2.17-13.el7_2.4.x86_64
mom-0.5.3-1.1.el7.noarch
vdsm-4.17.999-1155.gitcf216a0.el7.centos.x86_64
sanlock-3.2.4-2.el7_2.x86_64
qemu-kvm-tools-ev-2.3.0-31.el7_2.10.1.x86_64
qemu-kvm-ev-2.3.0-31.el7_2.10.1.x86_64
qemu-kvm-common-ev-2.3.0-31.el7_2.10.1.x86_64
Linux version 3.10.0-327.18.2.el7.x86_64 (builder.centos.org) (gcc version 4.8.3 20140911 (Red Hat 4.8.3-9) (GCC) ) #1 SMP Thu May 12 11:03:55 UTC 2016
Linux 3.10.0-327.18.2.el7.x86_64 #1 SMP Thu May 12 11:03:55 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
CentOS Linux release 7.2.1511 (Core) 


1)I've configured ovirt-engine-notifier.conf via CLI on the engine "vi /usr/share/ovirt-engine/services/ovirt-engine-notifier/ovirt-engine-notifier.conf", set the smtp parameters of my mail server.
2)Started the "systemctl start ovirt-engine-notifier" service as it was not automatically started as was warned via WEBUI, so I've also set it to automatically enabled on boot "chkconfig ovirt-engine-notifier on".
3)Configured several notification rules in WEBUI of the engine e.g. Users tab->selected andmin user->Event Notifier tab->Manage Events button-> configured these:
VM has been paused
VM console session initiated
Starting migration of VM
Storage Domain's number of LVs exceeded threshold
4)Created new VM and started it.
5)Opened a console connection over VNC to the VM.
6)Received email to my email as I've configured it as mail recipient in the engine's ovirt-engine-notifier.conf.

The engine was running over NGN RHEVH 4.0 beta1.

Comment 4 Sandro Bonazzola 2016-07-05 07:48:12 UTC

oVirt 4.0.0 has been released, closing current release.