Bug 1327997

Summary: thunderbird does not start, crashes, even with --safe-mode ...
Product: [Fedora] Fedora Reporter: lejeczek <peljasz>
Component: thunderbirdAssignee: Jan Horak <jhorak>
Status: CLOSED CURRENTRELEASE QA Contact: Jan Horak <jhorak>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 25CC: gecko-bugs-nobody, jhorak, mjuszkie, pjasicek, stransky, vondruch
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-08-29 10:46:01 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
gdb output none

Description lejeczek 2016-04-18 08:27:20 UTC
Description of problem:

... and add-disabled, etc.


Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:45.0
AddonsShouldHaveBlockedE10s: 0
BuildID: 20160415140319
CrashTime: 1460966973
EMCheckCompatibility: true
Email: peljasz.uk
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1460966509
Notes: OpenGL: X.Org -- Gallium 0.4 on AMD CARRIZO (DRM 3.1.0, LLVM 3.8.0) -- 3.0 Mesa 11.3.0-devel (git-171a570) -- texture_from_pixmap

ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: default
SafeMode: 0
SecondsSinceLastCrash: 48
StartupTime: 1460966951
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20160415140319","version":"45.0","vendor":null,"platformVersion":"45.0","xpcomAbi":"x86_64-gcc3","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":7435,"virtualMaxMB":null,"cpu":{"count":4,"cores":4,"vendor":"AuthenticAMD","family":21,"model":96,"stepping":1,"l2cacheKB":1024,"l3cacheKB":1024,"speedMHz":2100,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4A","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Linux","version":"4.6.0-0.rc3.git2.1.fc25.x86_64","locale":"en-GB"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":"X.Org -- Gallium 0.4 on AMD CARRIZO (DRM 3.1.0, LLVM 3.8.0)","vendorID":"X.Org","deviceID":"Gallium 0.4 on AMD CARRIZO (DRM 3.1.0, LLVM 3.8.0)","subsysID":null,"RAM":null,"driver":null,"driverVersion":"3.0 Mesa 11.3.0-devel (git-171a570)","driverDate":null,"GPUActive":true}],"monitors":[],"features":{"compositor":"none"}}},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"telemetryEnabled":true,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"default","enabled":false,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"layers.acceleration.disabled":false},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":15871},"addons":{"activeAddons":{},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"45.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":15183,"updateDay":16906},"activePlugins":[],"activeGMPlugins":{},"activeExperiment":{},"persona":null}}
Theme: classic/1.0
Throttleable: 1
Vendor: 
Version: 45.0
useragent_locale: en-US



Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
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Actual results:


Expected results:


Additional info:

Comment 1 Vít Ondruch 2016-04-18 11:56:04 UTC
Created attachment 1148185 [details]
gdb output

I observer the same issue with:

$ rpm -q thunderbird
thunderbird-45.0-1.fc25.x86_64

Please see the attached GDB output.

Comment 2 Jan Horak 2016-04-18 12:21:49 UTC
Please try the latest build (soon to be complete):
http://koji.fedoraproject.org/koji/buildinfo?buildID=755391

Meanwhile I've untaged to crashing build from koji.

Comment 3 Marcin Juszkiewicz 2016-04-18 13:40:34 UTC
(In reply to Jan Horak from comment #2)
> Please try the latest build (soon to be complete):
> http://koji.fedoraproject.org/koji/buildinfo?buildID=755391

This version works for me.

Under rawhide do not try 45.0-3 as it requires updated hunspell.

Comment 4 Vít Ondruch 2016-04-19 05:54:19 UTC
(In reply to Jan Horak from comment #2)
> Please try the latest build (soon to be complete):
> http://koji.fedoraproject.org/koji/buildinfo?buildID=755391
> 
> Meanwhile I've untaged to crashing build from koji.

-2 works for me. Thx.

Comment 5 lejeczek 2016-04-20 08:31:58 UTC
just to demonstrate:
Start with --ProfileManager and create new profile, use it = thunderbird starts.
Close it start again with profile manager, use newly created profile = crash.
Start again, again create new profile, use it = ok
and... so on and so on.

thunderbird-45.0-1.fc25.x86_64

Comment 6 Marcin Juszkiewicz 2016-04-20 10:02:14 UTC
lejeczek: upgrade to 45.0-2 and then test.

Comment 7 lejeczek 2016-04-20 19:10:18 UTC
I cannot just yet, broken deps in repository, conflict enchant vs hunspell

Comment 8 Marcin Juszkiewicz 2016-04-20 20:30:16 UTC
lejeczek: grab 45.0-2 from koji. 45.0-3 requires hunspell upgrade which breaks lot of other deps.

Comment 9 Jan Kurik 2016-07-26 04:24:25 UTC
This bug appears to have been reported against 'rawhide' during the Fedora 25 development cycle.
Changing version to '25'.

Comment 10 Jan Horak 2016-08-29 10:46:01 UTC
I suspect this was related to bug 1341629. Please reopen if you still see this issue.